client delivery manager Work, Jobs in leeds, eng (with Salaries)

Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- Sales
- Presentation skills
- Driving
- Free parking
Quick apply
Venue Manager
Customer First Venue Services Ltd —Leeds
- From £30,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Health & wellbeing programme
- Employee discount
Quick apply
Account Manager
SBFM —Leeds
- £35,000 - £40,000 a year
- Travel
- IT
- Communication skills
Service Delivery Manager
Node4 —Wakefield
- IT
- Communication skills
- Employee assistance programme
Interim Head of Product
StepChange Debt Charity —Leeds
- £100,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
Client Manager
Worknest Secure —Leeds
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
People & Culture Manager
Legal 500 —Leeds
- Hybrid work
Client Implementation Associate
Aon Corporation —Leeds
- Communication skills
4d
Senior Team Manager - Global Client Delivery
Labcorp —Harrogate
- Full-time
- Customer service
- Laboratory experience
- Bachelor's degree
4d
Manager
The Web Adventure Park —York
- £15.45 an hour
- Full-time
- Hospitality
- Organisational skills
- Guest services
- Free parking
- Sick pay
Quick apply
Operations Manager
Britsafe Limited —Leeds
- £47,000 a year
- Full-time
- Management
- Customer service
- Driving
Client Relations Manager
TPT Retirement Solutions —Leeds
- Organisational skills
- Communication skills
Passenger Transport Driver
Leeds City Council —Leeds
- £25,185 - £25,989 a year
- Part-time
- Communication skills
- Annual leave
Senior Client Service Manager
Equifax —Leeds
- Full-time
- Salesforce
- Sick pay
1d
Account Manager
Sigma —Leeds
- £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Casual Box Office Assistant
Legends Global (Europe) —Leeds
- Communication skills
Quick apply
12d
Customer Success Manager I
GoCardless —Leeds
- £27,976 - £33,570 a year
- Sales
- Communication skills
Senior Delivery Manager
Informed Solutions —Leeds
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Contracts
- Gym membership
- Referral programme
Quick apply
Head of Recruitment & Onboarding (Maternity Cover)
SBFM —Leeds
- £40,000 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Senior Creative Workflow Coordinator
Williams Lea —Leeds
- Up to £55,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Referral programme

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Service Delivery Manager

Compliance365 -
Wakefield

Quick apply

Job details

Full-time
£28,000 - £35,000 a year

Benefits

Free parking
Casual dress
Company car
Company events
Private medical insurance

Qualifications

Driving Licence
Sales
Facilities management
Presentation skills
Driving
HubSpot
SaaS
Account management
Communication skills

Full job description

Overview

C365Cloud is an industry-leading compliance software provider based in Wakefield, West Yorkshire.

Due to business expansion, we are looking for a highly motivated and proactive individual to join our Customer Retention and Acquisition team.

Service Delivery Manager – C365Cloud Compliance Platform

Team: Customer Retention & Acquisition

Product: C365Cloud SaaS Compliance Platform

Location: Wakefield head office

About C365Cloud

C365Cloud is a UK SaaS compliance platform helping organisations across the built environment manage statutory and regulatory compliance at scale. Our clients include national property portfolios, healthcare estates, and large multi-site operators who rely on us to keep their assets safe, compliant, and audit-ready.

We’re growing our Customer Retention & Acquisition team and looking for a Service Delivery Manager to be the trusted technical and commercial point of contact for our mid-to-large corporate clients.

The role

This is part service delivery, part account management. You’ll own the post-sale relationship for a portfolio of corporate clients, making sure they get genuine value from the platform and renewing or expanding their contracts year on year.

It is not a pure sales or relationship-only role. You’ll need to be comfortable holding detailed conversations about module configuration, SLA performance, and compliance reporting alongside commercial discussions. If your background is selling commodities or booking meetings, this isn’t the right fit.

What you’ll be doing

Service delivery

Owning service performance against contractual SLAs and producing regular service reports for clients
Coordinating onboarding and ongoing module rollouts alongside our Implementation, Product, and Support teams
Translating client compliance needs into platform configuration, template, and form changes
Managing escalations end-to-end and keeping internal and client stakeholders informed
Producing service review documents and chairing regular client review meetings

Account management

Owning a portfolio of mid-to-large corporate clients as the primary commercial point of contact
Building lasting, trusted relationships with senior client stakeholders
Identifying expansion opportunities — additional modules, sites, or users — and converting them into commercial proposals through HubSpot
Forecasting renewals accurately and protecting at-risk accounts
Acting as the client’s voice internally, feeding insight into Product and Operations

What we’re looking for:

Essential

Demonstrable SaaS service delivery or technical account management experience - you’ve owned a software portfolio, not just sold a product
Working knowledge of compliance, regulatory, or enterprise software environments
Strong service reporting skills, including SLA management and reporting against contractual commitments
Confidence presenting to senior client stakeholders and chairing client review meetings
Excellent written communication - you can produce a service report or proposal that reads cleanly the first time

Nice to have

Familiarity with the built environment, facilities management, or property compliance sectors
Experience with HubSpot or a comparable CRM
Exposure to platform integrations across payroll, HR, or finance systems
Prior involvement in tender responses or framework procurement (e.g. G-Cloud / Crown Commercial Service)

Why C365Cloud

A growing UK SaaS business with a clear specialism and a strong corporate client base
Genuine remit - you’ll have direct influence on retention, expansion, and platform direction
Real career progression as the team scales

To apply

Send your CV and a short covering note describing a service delivery or account management success you’re proud of — particularly something that involved fixing a difficult situation rather than just running a smooth one.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Company car
Company events
Free parking
Private medical insurance

Application question(s):

Are you willing to work mainly from the office?

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

client delivery manager jobs in leeds, eng

Service Delivery Manager

Venue Manager

Account Manager

Service Delivery Manager

Interim Head of Product

Client Manager

People & Culture Manager

Client Implementation Associate

Senior Team Manager - Global Client Delivery

Manager

Operations Manager

Client Relations Manager

Passenger Transport Driver

Senior Client Service Manager

Account Manager

Casual Box Office Assistant

Customer Success Manager I

Senior Delivery Manager

Head of Recruitment & Onboarding (Maternity Cover)

Senior Creative Workflow Coordinator

I want to receive the latest job alerts for client delivery manager in leeds, eng

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