Customer service agent Work, Jobs in Leeds, Eng (with Salaries)

Front of House Receptionist (Nights) 4 on 4 off
Supercity Aparthotels —Leeds
- £28,851 a year
- Full-time
- Microsoft Word
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Export Airfreight Coordinator
MAPCARGO INTERNATIONAL LTD —Bradford
- £30,000 - £33,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Trainee Chartered Surveyor
Walker Singleton Chartered Surveyors —Leeds
- From £23,493 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
22h
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
10d
Sales Negotiator
Monroe Estate Agents —Leeds
- £26,500 - £28,000 a year
- Full-time
- English
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
9d
Reception Agent
NOVOTEL —Leeds
- Full-time
- Hotel
- IT
- Hotel experience
Quick apply
Customer Service Agent - Leeds Bradford airport - PART TIME - UK
Swissport International AG —Leeds
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Operations Support Agent
FedEx EU —Bradford
- £14.02 an hour
- Part-time
- Communication skills
- Employee assistance programme
Representative Customer Services
DRiV Incorporated —Bradford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Sick pay
Quick apply
4d
Property Assistant
Heylo —Leeds
- £25,000 - £28,000 a year
- Weekend availability
- English
- Microsoft Office
- IT
Quick apply
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Sales
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
6d
Administrative officer/letting agent
jmail assets —Bradford
- £28,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
Telesales Agent
Velvet Properties —Leeds
- From £24,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Customer Service Team Player
enact Conveyancing Ltd —Leeds
- Customer service
- Administrative experience
- Organisational skills
Quick apply
8d
Pensions Administrator
TPT Retirement Solutions —Leeds
- Microsoft Word
- Microsoft Excel
- English
Trainee Estate Agent
Elite Property Managment —Leeds
- From £22,500 a year
- Full-time
- Administrative experience
- Driving
- Organisational skills
Quick apply
Legal Assistant
Smart Law Solicitors —Huddersfield
- From £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Evenings and weekend Customer Service Agent
Your Business Voice Ltd —Shipley
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4h

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Front of House Receptionist (Nights) 4 on 4 off

Supercity Aparthotels
Leeds

Quick apply

Job details

Full-time
£28,851 a year
2 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Employee discount
Referral programme

Qualifications

Microsoft Word
GCSE
English
Organisational skills

Full job description

Job description

We are looking for bright, engaged individuals to join our dynamic and friendly team.

Supercity Aparthotels are...

... a family-owned brand of boutique aparthotels with properties in London, Manchester, Brighton, Leeds, York, and Edinburgh. We offer all the advantages of an apartment with many of the benefits of a hotel, all with our signature touch of style, charm and sophistication.

Since 2009 we have led the way in superior and stylish serviced apartment hotels; we’re all about providing a luxurious, private and relaxed environment with a “professionally informal” service – mainly for business travellers and extended stay guests.

We’re a growing business looking for hospitality superstars to join the Supercity family – we’re looking for fun, passionate and ambitious people with an interest or previous knowledge of the industry. We love what we do; we’re passionate about it, so joining Supercity Aparthotels means becoming part of a collaborative way of working where everyone’s thoughts and ideas are encouraged and celebrated.

What’s in it for you?

· Be a part of a family-run business with the opportunity to influence how we do things

· Join a growing business with plenty of opportunities to develop yourself (and others)

· Benefits including employee and friends and family rates

· Team building and away days

· A strong team structure; creating a supportive and friendly work environment

· Learn from the best through a structured induction and in depth training

We’re looking for…

… a dedicated Night Shift Front of House Receptionist to join the team at our Leeds Aparthotel. We’re looking for someone who will take responsibility for managing the guest experience; developing relationships with our regular guests and understanding their individual needs, as well as delivering all the nightly duties of the FoH Department to a very high standard to support the smooth running of the Aparthotel.

Key responsibilities

· Be the first point of contact for all guests, delivering very high standard of customer service to support our hard earned reputation.

· Check-in / out guests offering genuine bespoke hospitality at all times.

· Responding to guests needs in a polite, accommodating and flexible manner.

· Communicate updates and/or changes to guest as they arise.

· Manage and resolve guest complaints.

· Perform reception tasks and coordinate the operations for the site to ensure uninterrupted service to guests and to maintain high standards at all times.

· Contribute to the overall success of the aparthotel by identifying potential key corporate clients, and influencing the conversion of enquiries.

· Taking reservations and coordinating with the Sales & Reservations Agents to maximise yield.

· Pre-arrival suite checks in order to maintain high standards at all times.

· Inputting and managing Opera Cloud PMS to maximise occupancy, as well utilising the system to support the Housekeeping and Maintenance teams.

· Preparing paperwork for arrivals and departures.

· Coordinating with maintenance and housekeeping in relation to arrival, departures, special requests and any issues that need attention.

· Processing payments in a timely manner and following up on any outstanding payments for long stay guests.

· Responsible for the on-site petty cash including monthly reporting for accounts.

· End of day PMS functions including cash and credit card balancing and batch reports.

· Billing guests for extras (telephone, laundry etc.)

· Suite and building spot checks to assess standards and report any areas of concern.

· Complying with health and safety procedures at all times.

· Coordinate with nominated sub-contractors for any emergencies or call-outs.

Requirements

· GCSE English Language or equivalent.

· Genuine interest in the serviced apartment / hotel industry.

· Outgoing and confident with a sense of professionalism at all times.

· Able to work in a fast-paced and customer service driven environment.

· Meticulous attention to detail.

· Knowledge of OPERA Cloud software.

· Knowledge of MS Word.

· Excellent interpersonal skills.

· Strong organisational skills with the ability to prioritise workload.

· Ability to work unsupervised and as part of a team.

Package

· Salary: £28,851 per annum

· Hours: 8pm to 8am, 4 days on 4 days off

· Shift pattern: Monday - Sunday Night shifts

· Holiday entitlement: 20 shifts p.a.

· Pension

This job description is intended to illustrate the key responsibilities of the job of Night Receptionist Team Member. It is not intended to be exhaustive and you are advised that the responsibilities may change from time to time.

Job Type: Full-time

Pay: £28,851.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Referral programme

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service agent jobs in leeds, eng

Front of House Receptionist (Nights) 4 on 4 off

Export Airfreight Coordinator

Revenue Protection Officer

Contact Centre Technology & AI Manager

Trainee Chartered Surveyor

Helpdesk & Operations Coordinator

Sales Negotiator

Reception Agent

Customer Service Agent - Leeds Bradford airport - PART TIME - UK

Operations Support Agent

Representative Customer Services

Property Assistant

Workspace Sales Coordinator

Administrative officer/letting agent

Telesales Agent

Customer Service Team Player

Pensions Administrator

Trainee Estate Agent

Legal Assistant

Evenings and weekend Customer Service Agent

I want to receive the latest job alerts for customer service agent in leeds, eng

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