Logistics occupations Work, Jobs in Littlehampton, Wsx (with Salaries)

Pallet Network Collection & Customer Service Coordinator
Roberts Transport (Sussex) Limited —Littlehampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
Transport Manager
RT Page and Sons Ltd —Yapton
- £40,000 - £60,000 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
Quick apply
8d
Transport Planner
Roberts Transport (Sussex) Limited —Littlehampton
- £25,000 - £35,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Driving
Quick apply
7d
Warehouse Operative
Dellner Ferrabyrne —Littlehampton
- From £13.50 an hour
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
Quick apply
16h
Transport Manager
Roberts Transport (Sussex) Limited —Littlehampton
- From £45,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
Quick apply
17h
Warehouse Assistant
Essentra —Chichester
- Sales
- Assembly
- Warehouse experience
- Annual leave
- Employee assistance programme
9h
Operations and Logistics Manager
Commodity Trader —Bolney
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
Quick apply
1d
Category Assistant (Hair)
Capital (Hair & Beauty) Ltd. —Brighton
- From £26,000 a year
- Full-time
- Computer literacy
- Merchandising
- Data analysis skills
- Store discount
- Annual leave
Quick apply
8d
Night Warehouse Operative
Foremost —Bognor Regis
- From £14.49 an hour
- Part-time
- Heavy lifting
- Forklift
- Warehouse experience
- Profit sharing
- Employee discount
Quick apply
10d
Warehouse Operators - Chocolate Factory
Montezuma's Chocolates —Chichester
- £12.71 an hour
- Full-time
- English
- Forklift
- Warehouse experience
- Free parking
- Employee assistance programme
Quick apply
3d
Warehouse Operative/Forklift Driver
Airwave Europe Ltd —Billingshurst
- From £26,436.80 a year
- Full-time
- Maintenance
- Forklift
- Warehouse experience
- Health & wellbeing programme
- Employee discount
Quick apply
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Logistics Administrator
Tricorbraun —Southwater
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
4d
General Hand
Tricut Engineering Ltd —Worthing
- From £13 an hour
- Full-time
- Organisational skills
- In-person
- Mechanical knowledge
Quick apply
9d
Warehouse Operative - Nights
Bidfood —Lancing
- Night shift
- Employee discount
5d
Site Co-ordinator
Van Mossel Automotive Group UK Ltd —Havant
- £12.71 an hour
- Driving
- Organisational skills
- Employee discount
Quick apply
6d
Water Spider
Spellman High Voltage Electronics —Pulborough
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
9d
Forklift Driver/Yardperson
Cut My —Henfield
- From £27,456 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Employee discount
Quick apply
Parcel Packer - Online Sweet Shop - Warehouse Operative
Posted Sweets —Chichester
- Up to £12.71 an hour
- Part-time
- No experience needed
Quick apply
Parts Coordinator
Paterson Simons & Co (Africa) Ltd. —Brighton and Hove
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Sales
Quick apply

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Pallet Network Collection & Customer Service Coordinator

Roberts Transport (Sussex) Limited
Littlehampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
17 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Logistics
Microsoft Office
Transportation management systems
Communication skills
Time management

Full job description

Job Summary

The Pallet Network Collections & Customer Service Coordinator is responsible for managing customer collection requests, coordinating with pallet network partners, and providing excellent customer service throughout the collection and delivery process. The role ensures collections are booked accurately, customer enquiries are resolved efficiently, and service levels are maintained.

Key Responsibilities

Collections Coordination

Book and schedule pallet collections through the pallet network system.
Liaise with customers to arrange suitable collection times.
Ensure all collection information is accurate and complete before submission.
Monitor collection progress and resolve any issues or delays.
Coordinate with drivers, depots, and network partners to ensure successful collections.

Customer Service

Handle inbound and outbound customer calls and emails professionally.
Provide updates on collection and delivery status.
Resolve customer queries, complaints, and service issues promptly.
Build and maintain positive relationships with customers.
Escalate complex issues to management where necessary.

Administration

Enter and maintain accurate customer and shipment data.
Process collection requests and update transport management systems.
Produce reports on collections, service performance, and customer issues.
Maintain records in accordance with company procedures.

Operations Support

Work closely with the traffic and warehouse teams to ensure smooth operations.
Assist with POD (Proof of Delivery) requests and shipment tracking.
Identify opportunities to improve customer service and operational efficiency.
Support the team during peak operational periods.

Skills & Experience

Previous experience in customer service or transport/logistics.
Experience working with a pallet network is desirable.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Ability to prioritise workload in a fast-paced environment.
Good problem-solving and decision-making skills.
Competent in Microsoft Office (Word, Excel, Outlook).
Experience using transport management systems (TMS) is an advantage.

Personal Attributes

Customer-focused with a positive attitude.
Reliable and dependable.
Able to work under pressure and meet deadlines.
Strong attention to detail.
Team player with the ability to work independently.
Professional and courteous manner.

Key Performance Indicators (KPIs)

Collection booking accuracy.
Customer satisfaction levels.
Response times to customer enquiries.
Successful first-time collection rate.
Complaint resolution times.
On-time collection performance.

Working Hours

Full-time, Monday to Friday 09:00 - 18:00 (with occasional flexibility depending on operational requirements).
1 in 2 Saturday mornings - Paid as overtime

Pay: £28,000.00-£32,000.00 per year

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

logistics occupations jobs in littlehampton, wsx

Pallet Network Collection & Customer Service Coordinator

Transport Manager

Transport Planner

Warehouse Operative

Transport Manager

Warehouse Assistant

Operations and Logistics Manager

Category Assistant (Hair)

Night Warehouse Operative

Warehouse Operators - Chocolate Factory

Warehouse Operative/Forklift Driver

Operations Supervisor , AM Shift

Logistics Administrator

General Hand

Warehouse Operative - Nights

Site Co-ordinator

Water Spider

Forklift Driver/Yardperson

Parcel Packer - Online Sweet Shop - Warehouse Operative

Parts Coordinator

I want to receive the latest job alerts for logistics occupations in littlehampton, wsx

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