Tfl customer services role Work, Jobs in London (with Salaries)

Rail Replacement Coordinator - Greater Anglia
Transport UK Rail Replacement —London
- £14.54 an hour
- Employee assistance programme
- Flexible schedule
Quick apply
Security Supervisor
Mitie —London
- £16.28 an hour
- Weekend availability
- IT
- Annual leave
- Employee discount
3d
Technician – Signalling Installation Team (SIT)
Keolis Amey Docklands 2025 Limited —London
- £51,209.81 a year
- Weekend availability
- Driving
- Employee assistance programme
- Employee discount
12d
Trainee Bus Driver
Arriva London North Limited —Grays
- £14.80 - £20.00 an hour
- Overtime
- No experience needed
- School
- Paid training
Quick apply
Recruitment Consultant
Transport for London —Stratford
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Project management
- Annual leave
- Employee discount
1d
Full-Time Chauffeurs Wanted
Dynamo of London LTD —Mayfair
- £31,500 - £37,400 a year
- Day shift
- Customer service
- English
- Driving
Quick apply
11d
Senior Customer Lead, Defence
Plexal —London
- £80,000 - £100,000 a year
- Full-time
- Business development
- Travel
People Partner
Keolis Amey Docklands 2025 Limited —London
- £50,000 - £56,000 a year
- Full-time
- Human resources
- Employee discount
Reconciliation Administrator
Indra Group UK & Ireland —London
- Temporary
- Microsoft Excel
- Organisational skills
- Contracts
- Work from home
- Employee assistance programme
Quick apply
Full Time Tour Bus Driver
Londoner Buses —London
- £18 an hour
- Overtime
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
11d
Workshop Manager
Stagecoach —London
- £69,802.27 a year
- Full-time
- Administrative experience
- Employee assistance programme
- Employee discount
12d
Planning Manager
Transport for London —London
- £60,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Business Development and Corporate Accounts Manager
HCD Chauffeur Drive —London
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Marketing
- Business development
- Gym membership
Quick apply
QEHS Advisor
M Group —London
- Night shift
- Employee discount
Qualified Bus Driver
Arriva London North Limited —London
- £13.41 - £22.07 an hour
- Overtime
- Customer service
- Paid training
- Employee assistance programme
Quick apply
Network Access Planning Manager - Rail
Transport for London —Stratford
- £57,500 - £62,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Maintenance
- Communication skills
- Annual leave
- Employee discount
7d
Qualified Bus Driver
Arriva London South Limited —London
- £13.41 - £22.07 an hour
- Overtime
- Customer service
- Paid training
- Employee assistance programme
Quick apply
Transport/Fleet Manager
Primal Cars UK Ltd —Rainham
- £33,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Driving
Quick apply
14d
Contracting Manager - Integrated Revenue Collection Services
Indra Group UK & Ireland —London
- Full-time
- Hybrid work
- Spanish
- Engineering
- English
- Work from home
- Employee assistance programme
Quick apply
4d
Maintenance Supervisor
Yunex Traffic —London
- Overtime
- Management
- Maintenance
- Team management

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Rail Replacement Coordinator - Greater Anglia

Transport UK Rail Replacement -
London

Quick apply

Job details

Zero hours contract
£14.54 an hour

Benefits

Employee assistance programme
Flexible schedule

Full job description

Description

The core role will be working as a Rail Replacement Coordinator across Essex, Cambridgeshire, Suffolk and Norwich network, during times of disruption and pre-planned work, we also have some requirement to assist our special events teams.

Key Responsibilities

We expect you to be customer focused in everything you do, so that we provide a fantastic experience for people travelling with us. Even when things may not be running so smoothly, you need to ensure customers are kept informed throughout their journey.

Some duties may be of a safety critical nature and will require a safety critical medical. You will be trained to carry out all aspects of the role including managing different situations during times of disruption, including ensuring buses and trains run on time, making announcements, carrying out appropriate safety duties, and assisting with customer service and revenue. You’ll receive classroom and depot based training to ensure you have all the knowledge and skills you need to help ensure our services smoothly and safely.

Skills, Knowledge and Expertise

Great attention to detail
Strong decision-making skills
A systematic approach to working
Available to work flexibly and at short notice

Our services operate seven days a week, covering a range of different hours – early morning and right into the night. There will be a requirement to be flexible at short notice, due to working requirements

Benefits

Ultimate flexibility – pick and choose when you work, where you work.
You will be fully trained to each component of the role you will be undertaken. Where the work is safety critical, some tests will need to be taken and passed for you to proceed in the role.
Competitive salary, £14.54 per hour, and range of other benefits
Access to our employee assistance programme

About Transport UK London Bus

Transport UK London Bus operates bus services across London on behalf of TFL, plus rail replacement and event services across the UK. We operate approximately 11 per cent of the capital's world famous red bus network, running around 950 vehicles and employing around 2,900 employees across six busy depots in Central, South and West London. We run a number of routes, carrying over 150 million passengers a year on TfL’s contracted bus network.

Transport UK London Bus is working hard to make sure our workforce is a true representation of society, and we fully support diversity, inclusion and equity. This means we take a zero-tolerance approach to all forms of discrimination and harassment. We encourage suitably qualified applicants from under-represented groups to apply. A copy of our Diversity, Inclusion and Equality Policy is available on request.

Quick apply

Refine Your Search

tfl customer services role jobs in london

Rail Replacement Coordinator - Greater Anglia

Security Supervisor

Technician – Signalling Installation Team (SIT)

Trainee Bus Driver

Recruitment Consultant

Full-Time Chauffeurs Wanted

Senior Customer Lead, Defence

People Partner

Reconciliation Administrator

Full Time Tour Bus Driver

Workshop Manager

Planning Manager

Business Development and Corporate Accounts Manager

QEHS Advisor

Qualified Bus Driver

Network Access Planning Manager - Rail

Qualified Bus Driver

Transport/Fleet Manager

Contracting Manager - Integrated Revenue Collection Services

Maintenance Supervisor

I want to receive the latest job alerts for tfl customer services role in london

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