Guest service agent Work, Jobs in Longfield, Ken (with Salaries)

Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
9d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Front Desk Agent (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Minor Hotels Europe & Americas —London
- Hotel
- Organisational skills
- Front desk
Quick apply
9d
Reservations and Groups Supervisor
The Gate —London
- £29,120 - £30,000 a year
- Full-time
- Hotel
- In-person
- Phone etiquette
Quick apply
2d
Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts
Able AI Agent Ltd —London
- £13 - £15 an hour
- Temporary
- Bar
- Hotel
- In-person
Quick apply
13d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Customer Experience Executive (Maternity Cover)
Oliver's Travels —London
- £27,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Spanish
- English
Quick apply
7d
Guest Service Agent- Part-time
Hilton —London
- £13.79 an hour
- Part-time
- Hotel
8h
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Front Desk Agent
4C Group —London
- £26,477.57 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Referral programme
Quick apply
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Guest Care Agent
edyn —London
7d
Reservations Agent
Hilton —London
- Full-time
- Hotel
- Communication skills
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
2d
Reservations Agent
The Evolv Collection Reservations —London
- Full-time
- Hospitality
- English
- Employee assistance programme
- Employee discount
Quick apply
11d

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Workplace Experience Agent (Front of House & Virtual Support)

Latham & Watkins LLP -
London

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Live chat
French
Spanish
Stakeholder liaison
Internal department liaison
English
Administrative experience
Front desk
Customer interaction
Guest services
Italian
Communication skills
German

Full job description

About Latham & Watkins:

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role:

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham’s Workplace Experience team. This role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local London Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. The onsite role will consist of reception desk support, conference room setup, and visitor support. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The shift for this role will be Monday - Friday 8:30am - 4:30pm.

Responsibilities & Qualifications:

Other key responsibilities include:

Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service
Providing high touch customer service to all visitors and guests
Contributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilities
Ensuring cross-departmental collaboration to guide an inquiry to the appropriate resource
Acting as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customer

We’d love to hear from you if you:

Demonstrate excellent communication skills both written and verbal
Possess exceptional customer service skills with the intention to go above and beyond for every request
Display the ability to assess situations and take action without the direction of others

And have:

A high school diploma or an equivalent
Fluency in English and proficiency in either German, French, Spanish and/or Italian is advantageous but not required
Prior workplace experience; experience as a receptionist or in technology, hospitality, or inbound customer service call center, preferably
Administrative experience and familiarity with professional services organizations, preferably

Benefits & Additional Information:

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

Health insurance as well as group income protection and life assurance
A pension plan
Wellness programs
Employee discounts
And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.

#LI-CB1

#EntryLevel

Apply Now

Refine Your Search

guest service agent jobs in longfield, ken

Workplace Experience Agent (Front of House & Virtual Support)

Call Centre Operator

Front of House & Private Personal Assistant

Front Office Team Member (Camden Lock)

Day or Night Guest Service Agent

Guest Experience Agent

Front Desk Agent (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Reservations and Groups Supervisor

Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts

Guest Service Agent

Customer Experience Executive (Maternity Cover)

Guest Service Agent- Part-time

Reservations Agent

Guest Service Agent

Front Desk Agent

Day Concierge

Guest Care Agent

Reservations Agent

Reservations Agent (Weekend Cover)

Reservations Agent

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