Customer service Work, Jobs in Lytham, Lan (with Salaries)

Booking Office Clerk - General Purpose Relief
Northern Trains —Blackpool
- £23,970 - £29,159 a year
- Overtime
- Computer literacy
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
6d
Office Co-ordinator - Property Management
Rowan Block & Estate Management —Blackpool
- £21,000 - £25,000 a year
- Part-time
- English
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
12d
Customer Service Advisor
Principal Hygiene Ltd —Preston
- From £25,350 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
Veterinary Receptionist
COPPER BEECH VETS SOUTHPORT —Southport
- £30,000 - £35,000 a year
- Part-time
- Administrative experience
- Front desk
- In-person
- Free parking
Quick apply
Digital Commerce Assistant
Chards Coin & Bullion Dealer —Blackpool
- £26,000 - £28,000 a year
- Full-time
- Merchandising
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service and Sales Assistant
ITP Packaging Ltd —Southport
- From £30,000 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
- Free parking
Quick apply
7d
Customer Assistant - Nights
Morrisons —Blackpool
- Night shift
- Annual leave
- Employee discount
Quick apply
7d
Outbound Sales Executive (Desk Based)
SME Digital Solutions Ltd - TA BT Local Business Lancs, Cumbria & Calderdale —Preston
- £26,500 - £52,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Referral programme
Quick apply
7d
Part Time Receptionist/Care Navigator
Ansdell Medical Centre —Lytham St. Annes
- £13.09 an hour
- Part-time
- Customer service
- Administrative experience
- Accounting
- Free parking
Quick apply
6d
Sales Assistant
British Heart Foundation —Lytham St. Annes
- £12.71 an hour
- Weekend availability
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Hotel Receptionist
Y7 Hotels Ltd —Blackpool
- £12.71 an hour
- Full-time
- Hotel
- Organisational skills
- Front desk
Quick apply
Post Office Counter Clerk Full Time Preston
IE Group UK —Preston
- £12.72 an hour
- Full-time
- Computer literacy
- Administrative experience
- QuickBooks
Quick apply
Customer Service Advisor - Weekends
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Sales and Transport Coordinator
Len Wright Salads Ltd —Tarleton
- £15.02 an hour
- Weekend availability
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Sales Assistant (Part-Time)
Pandora Jewelry —Blackpool
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
9d
Electrical wholesale internal sales
Poulton electrical supplies —Poulton le Fylde
- £28,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
- Sick pay
Quick apply
13d
Sales Executive - Fully Remote
Haier Europe —Preston
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
Seasonal Sales Advisor
The White Company —Lytham
- Seasonal
3d
Hotel Receptionist - Part Time
Alfa Holiday Group —Blackpool
- £13.45 an hour
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Assistant - Replenishment
Morrisons —Kirkham
- Annual leave
- Employee discount
Quick apply

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Booking Office Clerk - General Purpose Relief

Northern Trains -
Blackpool

Apply Now

Job details

Full-time
£23,970 - £29,159 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Ticket sales
Computer literacy
Customer support
Customer interaction
Cash handling
Communication skills

Full job description

Job Title: Customer Relations Assistant - General Purpose Relief

BUSINESS FUNCTION: Customer & Commercial - Stations

SALARY: £23,970 during your first 6 months of training, this will then rise to £29,159, Plus aggregation sllowance, Plus overtime opportunities, Plus mileage allowance (where applicable)

Grade: RSA

ROLE TYPE: Customer Service

LOCATION: Blackpool - Covering Poulton Le Fylde, St Annes on the Sea, Kirkham and Wesham & Morecambe

HOURS: Full Time

Are you passionate about people and love helping others? We’re on the lookout for a Customer Relations Assistant at Blackpool (GPR) to join our dedicated Station Teams across the West Region.

As the face of Northern, you'll provide essential support and information to our customers, ensuring their journey is smooth from start to finish.

If you thrive in a role where every day is different, love solving problems, and enjoy being part of a friendly and supportive team — we’d love to hear from you!

What You’ll Be Doing

Be the go-to person for customer advice on journey times, service delays, tickets, fares, and reservations
Ensure our stations remain safe, clean, and welcoming at all times
Ticket Sales & Issuing
Handle challenging or complex customer queries with confidence and care
Maintain compliance through internal checks and procedures
Passenger Assistance support
Oversee ticketing, stores, and leaflet stock levels
Manage station finances, including cash handling and preparing for banking
Provide vital support during service disruption to minimise customer impact
Ensure all station promotional materials are accurate and up to date

About you

A genuine passion for delivering exceptional customer service
Excellent communication skills, both written and verbal
Strong IT literacy and the ability to learn new systems
Confidence to work independently and handle responsibility
Willingness to work shifts, including evenings and weekends, with flexibility around rosters that can change up to 48 hours prior (including location)
Commitment to working as part of a General Purpose Relief (GPR) team — covering multiple stations on your line of route
A Guaranteed Sunday Rest Day (GPR) – unless rostered to work that day

What’s in it for you?

At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
Generous Pension Scheme: We top up your contributions by 1.5 times.
Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
Electric Car Scheme: Lease a brand new electric or plugin hybrid car.
Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

We may close this role early if we receive high volumes of applications, so don’t delay — apply today!

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

Why Northern? We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

customer service jobs in lytham, lan

Booking Office Clerk - General Purpose Relief

Office Co-ordinator - Property Management

Customer Service Advisor

Veterinary Receptionist

Digital Commerce Assistant

Customer Service and Sales Assistant

Customer Assistant - Nights

Outbound Sales Executive (Desk Based)

Part Time Receptionist/Care Navigator

Sales Assistant

Hotel Receptionist

Post Office Counter Clerk Full Time Preston

Customer Service Advisor - Weekends

Sales and Transport Coordinator

Sales Assistant (Part-Time)

Electrical wholesale internal sales

Sales Executive - Fully Remote

Seasonal Sales Advisor

Hotel Receptionist - Part Time

Customer Assistant - Replenishment

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