Dispatcher Work, Jobs in Macclesfield (with Salaries)

Work Planner
Peaks & Plains Housing Trust —Macclesfield
- £29,918.94 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
19h
OOH Dispatcher
Partnering Health —Stoke-on-Trent
- Part-time
- Analysis skills
- Data entry
- Typing
- Employee assistance programme
- Employee discount
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
6d
Helpdesk Administrator
Mitie —Buxton
- £23,874.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Transport Administrator
All Counties Vehicle Logistics Limited —Newcastle-under-Lyme
- From £26,437 a year
- Part-time
- Administrative experience
- Analysis skills
- Project management
Quick apply
7d
Water Hygiene Admin Support and Scheduler
Environmental Essentials Ltd —Newcastle-under-Lyme
- £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Transport Coordinator
Gist Limited —Crewe
- £33,000 a year
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Installation Planner
Home Energy Save GB Ltd —Stoke-on-Trent
- £26,000 - £28,600 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
8d
Transport Coordinator
ForFarmers —Newcastle-under-Lyme
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Customer Service Control Room Operator based in Manchester - Nights
Egertons Recovery Group —Manchester
- 12 hour shift
- Bilingual
- Spanish
- Customer service
- Free parking
Quick apply
Fleet Customer Service Advisor- Manchester
Egertons Recovery Group —Manchester
- From £28,000 a year
- Part-time
- Customer service
- English
- IT
Quick apply
13d
Dispatcher (Leek)
MedicoPartners —Leek
- £14 - £15 an hour
- Weekend availability
- Organisational skills
- IT
Quick apply
Customer Services & Operations Advisor
Speedy Freight —Mobberley
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Transport Administrator
Stobart —Rudheath
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Concrete distribution manager
MCR concrete ltd —Warrington
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
Daytime Call Centre Operator (Taxi Company)
Lynx Taxis —Hazel Grove
- From £12.71 an hour
- Part-time
- Customer service
- Analysis skills
- IT
Quick apply
11d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
12d
Fleet Administrator
Stobart —Warrington
- Up to £27,031 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
13d
Dispatcher (Stoke-on-Trent)
MedicoPartners —Stoke-on-Trent
- £14 - £15 an hour
- Part-time
- Organisational skills
- IT
Quick apply

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Work Planner

Peaks & Plains Housing Trust -
Macclesfield

Apply Now

Job details

Full-time
£29,918.94 a year
19 hours ago

Benefits

Annual leave

Qualifications

Customer service
Maintenance
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Work Planner

Salary: £ 29,918.94 per annum

At Peaks & Plains Housing Trust, we believe everyone deserves a safe, secure place to call home. We manage over 5,000 homes across East Cheshire and the High Peak and are committed to delivering excellent services for our customers while investing in our homes, communities and people.

We're looking for an organised and customer-focused Work Planner to join our Property Services team. This is an exciting opportunity to play a vital role in ensuring our repairs service runs efficiently by planning and coordinating appointments, maximising the use of our operatives and contractors, and helping us deliver an outstanding service to our customers.

What you'll be doing

As a Work Planner, you'll be responsible for scheduling and monitoring repairs appointments and emergency works, ensuring the most effective use of available resources while helping us meet our service standards and performance targets.

You'll:

Plan and schedule repairs appointments using our scheduling and housing management systems.
Monitor diaries and allocate work to maximise operative productivity and minimise travel time.
Respond to telephone calls, emails and system updates, resolving queries and complaints professionally and efficiently.
Work closely with managers and operatives to reallocate resources when priorities change or emergencies arise.
Maintain accurate scheduling data, resource profiles and absence records.
Produce reports and management information to support service performance.
Ensure repairs are completed within agreed timescales and Key Performance Indicators (KPIs).
Help identify opportunities to improve planning processes and deliver better outcomes for our customers.
Always work safely and in line with legislation, regulatory requirements and Trust policies.

What we're looking for

We're looking for someone who enjoys working in a fast-paced environment, has excellent organisational skills and is passionate about delivering great customer service.

You'll have:

Experience working in a busy operational or scheduling environment.
Strong planning and organisational skills with the ability to prioritise competing demands.
Excellent IT skills and confidence using Microsoft Office and scheduling or housing management systems.
Experience handling customer enquiries and complaints by telephone, in writing and face to face.
Excellent communication skills and the ability to build positive working relationships with colleagues and customers.
Strong problem-solving skills and the ability to remain calm under pressure.
A proactive, flexible approach with a commitment to continuous improvement.

It would also be beneficial if you have:

Experience within social housing.
Knowledge of repairs and maintenance services.
Experience of workforce scheduling systems.

Why join us?

We know our people are our greatest asset, so we offer a fantastic range of benefits, including:

Minimum 28 days annual leave plus bank holidays.
An extra day off for your birthday.
Agile and flexible working arrangements.
Health Cash Plan.
Ongoing learning and development opportunities.
Wellbeing support, including health MOTs and wellbeing events.
Modern office facilities and a supportive, friendly working environment.
The opportunity to make a genuine difference to our customers and communities every day.

Our Values

Everything we do is guided by our values. We're looking for someone who shares our commitment to:

One Team, One Goal – Working together openly and honestly to deliver the best outcomes.
Solution Focused – Finding better ways of working and taking ownership of challenges.
Customer Focused, Business Minded – Delivering excellent service while achieving value for money.
Doing the Right Thing – Taking responsibility, acting with integrity and following through on commitments.
Respecting and Celebrating Differences – Creating an inclusive workplace where everyone feels valued.

If you're organised, customer-focused and enjoy making a difference behind the scenes to keep services running smoothly, we'd love to hear from you.

Closing Date: 31st July 2026

We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

INDLOW

We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes & thriving communities by playing a part in addressing local housing need.

Working together to provide safe homes and thriving communities.

Apply Now

Refine Your Search

dispatcher jobs in macclesfield

Work Planner

OOH Dispatcher

Dispatcher

Helpdesk Administrator

Transport Administrator

Water Hygiene Admin Support and Scheduler

Transport Coordinator

Installation Planner

Transport Coordinator

Service Co-ordinator

Customer Service Control Room Operator based in Manchester - Nights

Fleet Customer Service Advisor- Manchester

Dispatcher (Leek)

Customer Services & Operations Advisor

Transport Administrator

Concrete distribution manager

Daytime Call Centre Operator (Taxi Company)

Customer Service Coordinator

Fleet Administrator

Dispatcher (Stoke-on-Trent)

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