Support manager Work, Jobs in Maidstone, Eng (with Salaries)

NHS 111 Call Handler
Kent and Medway Mental Health NHS Trust —Maidstone
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Patient care
5d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Facilities Manager
Brakes —Aylesford
- £56,375 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
- Employee discount
Internal Communications Manager
Big Motoring World —Gillingham
- From £35,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
16h
Clinician Support Team Manager
Psicon —Canterbury
- £60,000 - £70,000 a year
- Monday to Friday
- Hybrid work
- Annual leave
Quick apply
Business Development Manager- 3 roles- Midlands, South West, South East.
Master of Malt —Tonbridge
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Employee discount
Quick apply
Product Compliance Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Annual leave
Quick apply
PR & Communications Manager
Must Have Ideas Ltd —Aylesford
- Full-time
- Project management
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Quick apply
15h
Production Manager
Gusbourne —Maidstone
- Full-time
- English
- Project management
- In-person
Quick apply
Administrator
Chevron Traffic Management —Detling
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10h
Estate Agent
The Property Experts —Maidstone
- £8,400 a month
- Remote
- Sales
- Administrative experience
Technical Learning Specialist (GDMS) - Maidstone
Guide Dogs for the Blind Association —Maidstone
- Mentoring
7d
General Manager
Bill's Restaurants —Canterbury
- £60,500 a year
- Full-time
- Employee discount
Quick apply
1d
Project Services Administrator
BJF Group —Maidstone
- Full-time
- Organisational skills
- IT
- Typing
- Annual leave
- Employee assistance programme
Quick apply
10h
Compliance Assurance Manager
Royal British Veterans Enterprise —Aylesford
- Up to £50,000 a year
- Full-time
- Continuous improvement
Head of Patient Experience Team
NHS Kent and Medway Integrated Care Board —Maidstone
- £49,387 - £56,515 a year
- Full-time
- English
- Leadership
7h
Projects Coordinator
Senseco Systems Limited —Gillingham
- Full-time
- Management
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
7d
Postperson with Driving
Royal Mail Group —Snodland
- Part-time
- Employee discount
Senior Programme Manager - Estates
NHS Kent and Medway Integrated Care Board —Maidstone
- £66,582 - £77,368 a year
- Full-time
2d

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NHS 111 Call Handler

Kent and Medway Mental Health NHS Trust -
Maidstone

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
5 days ago

Qualifications

Computer literacy
Patient care

Full job description

The NHS 111 line is a national requirement to provide a three-digit emergency number for mental health. The post holder will be required to effectively engage and manage complex calls from young people, parents/carers and other professionals. The post holder will be a valued team member and be supported by clinicians in the management of challenging calls. As the service is exclusively telephone based, due to the nature of calls, there is no remote working.

Calls are received from the geographical locations of Kent & Medway only.

To be primarily responsible for handling incoming NHS 111 mental health calls.

Determine identity of the caller and open referrals to the service.

Demonstrate active listening to accurately record information and provide appropriate advice and signposting.

De-escalate anxiety, tensions and provide solutions to current concerns over seen and supported by trained clinicians.

Clinical Skills

Active listening skills in order to document current concerns.

Demonstrate empathy and understanding.

Be able to de-escalate concerned callers.

Have insight and ability to be able to engage effectively with Children and Young People who may be in acute distress.

Administration

To be computer literate and encourage implementation of the Trust’s IM&T Strategy.

To ensure accurate recording of actions, and updating patient’s records, always maintaining confidentiality.

The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Service Manager/Head of Service when necessary.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

Communication

To have a wide range of knowledge in approaches to communicating and managing patient care.

To be able to effectively communicate with colleagues, peers, senior managers, and clinical leads within the Trust.

To be able to communicate complex patient related information facilitating positive outcomes and ensuring collaborative working.

Apply Now

Refine Your Search

support manager jobs in maidstone, eng

NHS 111 Call Handler

Operations Manager

Senior Project Manager

Facilities Manager

Internal Communications Manager

Clinician Support Team Manager

Business Development Manager- 3 roles- Midlands, South West, South East.

Product Compliance Manager

PR & Communications Manager

Production Manager

Administrator

Estate Agent

Technical Learning Specialist (GDMS) - Maidstone

General Manager

Project Services Administrator

Compliance Assurance Manager

Head of Patient Experience Team

Projects Coordinator

Postperson with Driving

Senior Programme Manager - Estates

I want to receive the latest job alerts for support manager in maidstone, eng

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