Work from home remote work Work, Jobs in Manchester City Centre, Greater Manchester (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Manchester
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
7d
Customer Service Advisor
Ellis Brigham Mountain Sports —Salford
- £12.71 an hour
- Full-time
- Hybrid work
- Bilingual
- CRM software
- English
- Work from home
- Employee discount
Quick apply
1d
Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)
Luminous Agency —Manchester
- £200 - £500 a week
- Part-time
- Hybrid work
- Social media management
- No experience needed
- Bachelor's degree
- Flexitime
- Flexible schedule
Quick apply
Customer Experience Specialist
Autotrader —Manchester
- £27,000 - £29,000 a year
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
17h
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
Finance Assistant (Part-Time)
Cloud10 IT —Manchester
- £11,000 - £16,000 a year
- Part-time
- QuickBooks
- IT
- In-person
- Annual leave
- Work from home
Quick apply
Trainee Recruitment Consultant
OM consultancy —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- Sales
- No experience needed
- Bachelor's degree
- Work from home
Quick apply
1d
Remote Tiktok Live Host
HudaxHazel —Greater Manchester
- £10 - £20 an hour
- Part-time
- Remote
- Social media management
- Communication skills
- Flexitime
- Work from home
Quick apply
12d
Business Support Administrator (Retrofit)
GMCA —Manchester
- £26,824 - £29,540 a year
- Hybrid work
9d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
Personal Assistant to Director
Aureon Light ltd —Manchester
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Profit sharing
- Flexitime
Quick apply
9d
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Referral Management Clerk (CN)
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Data entry
- IT
- Training & development
- Annual leave
- Work from home
Quick apply
9d
Customer Solutions Complaints Handler
The AA —Cheadle
- Up to £26,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Social Media Content Manager
Beyond The Music Ltd —Salford
- From £250 a day
- Hybrid work
- Social media management
- In-person
- Flexitime
- Work from home
Quick apply
2d
Customer Support Administrator (Weekends & Monday)
Property Perspective —Altrincham
- From £12.50 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
Programme Associate
Ambition Institute —Manchester
- £26,227.50 a year
- Full-time
- Hybrid work
- Salesforce
- Continuous improvement
- Communication skills
- Annual leave
2d
Business Travel Consultant - 24/7 Team
Key Travel —Manchester
- £30,000 - £35,000 a year
- 8 hour shift
- Remote
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Events Executive
Autotrader —Manchester
- £30,000 - £40,000 a year
- Organisational skills
- Communication skills
16h

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work from home remote work jobs near manchester city centre, greater manchester

Complaints Analyst

National Westminster Bank PLC -
Manchester

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
7 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 12/08/2026

Location Manchester, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Spinningfields hub

Spinningfields is Manchester’s leading leisure, retail, and business district and home to some of the most incredible architecture, restaurants, flagship stores, and bars the city has to offer.

Key facts:

Space for 1,345 colleagues from various teams across the bank
Our outdoor roof terrace has panoramic views of the city
Opened in 2023

Apply Now

Refine Your Search

work from home remote work jobs in manchester city centre, greater manchester

Complaints Analyst

Customer Service Advisor

Livestream Host / Content Creator (Remote | Full-Time, Part-Time & Flexible Hours)

Customer Experience Specialist

Customer Service Advisor

Data Analyst

Finance Assistant (Part-Time)

Trainee Recruitment Consultant

Remote Tiktok Live Host

Business Support Administrator (Retrofit)

1st Line Service Desk Technician

Personal Assistant to Director

Trainee Mortgage Adviser

Referral Management Clerk (CN)

Customer Solutions Complaints Handler

Social Media Content Manager

Customer Support Administrator (Weekends & Monday)

Programme Associate

Business Travel Consultant - 24/7 Team

Events Executive

I want to receive the latest job alerts for work from home remote work in manchester city centre, greater manchester

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