Guest service manager Work, Jobs in Manchester, Eng (with Salaries)

Team Manager - Customer Solutions Team
ClearScore Technology Limited —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Annual leave
- Flexible schedule
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Live-in Or Live Out General Manager
The Bulls Head Marple —Marple
- £36,000 - £43,000 a year
- Hospitality
- Bar
- Management
- Flexitime
- Employee discount
Quick apply
Part-time Customer Service Manager
International Workplace Group plc —Manchester
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
22h
Guest Relations Manager
THG Ingenuity —Manchester
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Meeting & Event Operations Manager
Village Hotels - Cheadle —Cheadle
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Meeting & Event Operations Manager
Village Hotels - Ashton - M&E —Ashton-Under-Lyne
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Day Concierge (Zero Hours)
Salboy —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
13d
Deputy Operations Manager
Dakota Hotels —Manchester
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Guest Service Assistant
Holiday Inn Manchester West —Salford
- £12.71 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
12d
Assistant Central Reservations Manager
Dakota Hotels —Manchester
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
BUNDOBUST BREWERY, MANCHESTER Assistant Manager
Bundobust —Manchester
- From £31,000 a year
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
14d
Guest Relations Executive
The Rex —Manchester
- Hotel
- Referral programme
Quick apply
People & Culture Manager
Hotel Football —Manchester
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
1d
F&B Manager
Locke —Manchester
- £40,000 - £43,000 a year
- Weekend availability
- Hospitality
- Continuous improvement
- IT
Quick apply
3d
Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
13d
Conference and Events Co-ordinator
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Hospitality
- Communication skills
- Life insurance
11d
Assistant Front Office Manager
Delta Hotels by Marriott Worsley Park Country Club —Manchester
- Weekend availability
- Hotel
- Front desk
- Hotel experience
Quick apply
Operations Manager
Providence Hotels —St Helens
- £45,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
Quick apply
11d

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Team Manager - Customer Solutions Team

ClearScore Technology Limited -
Manchester

Apply Now

Job details

£55,000 - £65,000 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Sales
Customer service
Performance management
Supervising experience
Mentoring
Communication skills

Full job description

Team Manager – Customer Solutions Hub

Location: Manchester
Hybrid Working: 2 days in-office, 3 days remote
Salary: OTE of £55k – £65k (base up to £40k + bonus)

About Us
We're scaling new heights as we transform the way consumers access financial products. Now’s the time to join our growing team in Manchester as we expand our market-leading Solutions Hub. This is a unique opportunity to lead a team of passionate Customer Solutions Experts who are reshaping the financial wellbeing journey for our users.

About the Role
As Team Manager, you will play a pivotal role in driving performance, motivation, and success across a team of Customer Solutions Experts. You will ensure operational excellence, deliver outstanding user experiences, and foster a collaborative culture rooted in growth, support, and customer-first values.

What You'll Be Doing

Lead, coach, and support a team of Customer Solutions Experts to exceed sales and service KPIs.
Monitor daily performance metrics, conduct regular 1:1s, and deliver feedback that empowers team members to improve and grow.
Champion a high-performance, inclusive culture focused on continuous development and outstanding customer outcomes.
Collaborate cross-functionally with product, compliance, training, and tech teams to optimise tools, processes, and the overall customer journey.
Lead by example in upholding compliance standards and quality assurance in financial services and unsecured lending.
Identify and implement opportunities for innovation within the team, influencing operational strategy.
Support hiring, onboarding, and training to ensure new team members are set up for success.
Proactively manage shift coverage and workload distribution to meet service level agreements (SLAs) across the hybrid working model.

What we expect from you:

Proven experience managing or supervising sales or service teams, ideally in financial services or a contact centre environment.
Strong understanding of sales performance management and customer service excellence.
A motivational leader who thrives on developing people and creating a collaborative, results-driven environment.
Hands-on experience in coaching, mentoring, and performance management.
Commercial awareness with a focus on customer-centric results.
Excellent organisational, communication, and decision-making skills.
Adaptable mindset with the ability to thrive in a scale-up environment and embrace change.
Knowledge of unsecured lending is a plus (but not essential).

Our perks:

OTE of £55k – £65k (base up to £40k + bonus)
25 paid holidays and a “duvet day” on your birthday
Hybrid Work Environment
Private health and dental cover - including mental health support through Bupa
GP office visits
Life assurance scheme
Up to 6% matched pension
Regular Lunch and Learns with guest speakers
Dog-friendly office
Daily breakfast and free snacks
Access to discounts via Cobens Extras
Free sports and social clubs
Continued investment into learning and development
Leadership-led training
In-house psychotherapist
Financial coach to help you plan and achieve your goals
Generous maternity and paternity plans
Culture and inclusion representatives
Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

Levels 1-5: Minimum 2 days per week in-office

Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

Flexibility to manage your work and life

Dedicated in-office days for team building and collaborative projects

Office facilities (with plants!) designed for productive interactions

Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.

Apply Now

Refine Your Search

guest service manager jobs in manchester, eng

Team Manager - Customer Solutions Team

Operations Manager

Live-in Or Live Out General Manager

Part-time Customer Service Manager

Guest Relations Manager

Meeting & Event Operations Manager

Meeting & Event Operations Manager

Day Concierge (Zero Hours)

Service Desk Manager

Deputy Operations Manager

Guest Service Assistant

Assistant Central Reservations Manager

BUNDOBUST BREWERY, MANCHESTER Assistant Manager

Guest Relations Executive

People & Culture Manager

F&B Manager

Front Office Supervisor

Conference and Events Co-ordinator

Assistant Front Office Manager

Operations Manager

I want to receive the latest job alerts for guest service manager in manchester, eng

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