Medical receptionist Work, Jobs in Mayfair (with Salaries)

Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
7d
Medical Receptionist/Telephonist in General Practice
Dr Jefferies and Partners —London
- From £24,852 a year
- Full-time
- GP surgery experience
- Organisational skills
- Front desk
- Profit sharing
Quick apply
2d
Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
7d
Dental Receptionist
Happy Kids Dental / American Smile —London
- From £29,000 a year
- Full-time
- Administrative experience
- In-person
- Office experience
- Employee discount
- Bereavement leave
Quick apply
14d
Clinic Receptionist
Kerban Projects —Chelsea
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Computer literacy
Quick apply
6d
Endoscopy Receptionist
The Royal Marsden NHS Foundation Trust —Chelsea
- £31,554 - £33,270 a year
- Full-time
1d
Locum Medical Receptionist
Locum GNC —London
- £15.00 - £17.50 an hour
- Part-time
Medical Receptionist
The Village Practice —London
- From £13.25 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
Dental Receptionist
tooth —London
- £28,600 - £33,280 a year
- Full-time
- English
- Administrative experience
- IT
- Employee discount
- Sick pay
Quick apply
2d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
3d
Medical Receptionist
Stanley Corner Medical Centre —Wembley
- From £12.71 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
2d
Private GP Receptionist - Part time
The Family Treatment Service —London
- £30,000 - £32,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
2d
Medical Secretary Patient Co-Ordinator
OCL Vision —London
- £30,500 - £31,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Medical Receptionist (Full-time)
Wellbeing Centres —London
- From £14 an hour
- 8 hour shift
- Google Suite
- Administrative experience
- Front desk
Quick apply
3d
Receptionist NHS
Penrose Health —London
- £25,000 - £26,500 a year
- Full-time
- GP surgery experience
- Communication skills
Quick apply
6d
Dental Receptionist St John's Wood
Twoth St John's Wood —London
- From £12.50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
Clinic Receptionist/Administrator
Amazin U Clinic —London
- Up to £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Employee discount
Quick apply
3d
Dental Receptionist
Banning Dental Group —West London
- £13 - £15 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Flexible schedule
Quick apply
7d
Front of House Receptionist
Six Physio Ltd —London
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
Quick apply
3d
Medical Receptionist
Violet Lane Medical Practice —Croydon
- £12.71 an hour
- Part-time
- Medication administration
- Customer service
- GP surgery experience
- Store discount
- Employee discount
Quick apply
23h

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Patient Coordinator/Receptionist

IVI London
London

Quick apply

Job details

Permanent | Full-time
£30,784 a year
7 days ago

Qualifications

French
Customer service
Word processing
Time management
Office experience

Full job description

The Patient Coordinator/Receptionist is responsible for supporting new patients through their treatment journey, from enquiries to initial consultation and through to treatment completion.

They are the service and care provider for each new patient. They are accountable for championing the delivery of the core values of IVI RMA delivering service excellence, achieving targets and KPIs and positive management of the entire patient journey.

As a key first point of contact, you will ensure every interaction is welcoming, professional and aligned with our high standards of care. You'll play an important role in supporting the patient journey and assisting the clinical teams, while maintaining effective communication across the wider multidisciplinary group.

Key Responsibilities

Develop a strong understanding of the clinic’s services to support sensitive and accurate communication with patients.
Welcome all patients, visitors, and contractors to the clinic, ensuring a warm, professional, and reassuring experience.
Provide treatment quotations and clear explanations of associated costs, ensuring patients understand their options and feel confident in their next steps.
Support patients throughout their journey — from first enquiry to follow-up — helping them feel informed, supported, and cared for at every stage.
Manage visitor check-in, issue passes, and maintain accurate records in line with safety and security procedures.
Keep reception and waiting areas clean, well-presented, and fully stocked — creating a calm and comfortable environment.
Provide up-to-date and accurate information in person and by phone to patients, prospective patients, and healthcare professionals. Escalate clinical queries where appropriate.
Process payments and, where needed, follow up on outstanding balances in line with clinic policy.
Assist the wider team with administrative tasks such as producing letters, reports, and posters.
Update patient case notes and electronic records with care and accuracy, safeguarding confidentiality at all times.
Maintain the integrity of the clinic's patient database — checking details, producing labels, and correcting records where necessary.
Manage appointment changes when requested by patients or staff, ensuring schedules are updated correctly.
Support the team during patient-facing events such as open evenings.
Open and distribute daily post in a timely and secure manner.
Maintain focus and attention to detail while working with sensitive data, even under pressure.
Take accountability for your own performance and personal development, including appraisals and goal setting.
Complete all mandatory training and ensure records (e.g. fire safety, workstation assessment) are kept up to date.
Uphold patient confidentiality in accordance with HFEA regulations, GDPR, and clinic policies.
Follow all data security protocols, including the safe handling of sensitive information and access to systems.

Knowledge & Experience

Experience delivering high-quality customer service in a front-of-house or client-facing role
Skilled in using word processing and office software
Able to manage a varied workload independently and with good time management
Experience in a healthcare or clinical environment (desirable)

Skills

Excellent interpersonal and customer service skills
Strong organisational and problem-solving ability
Comfortable working in a fast-paced, team-based environment
Calm and professional when dealing with sensitive or challenging situations
Confident using IT systems, data entry, and patient record management
Fluent in spoken and written French (desirable)
Able to prioritise tasks and work independently without supervision

Personal Attributes

Professional and approachable at all times
Clear, confident communicator with good attention to detail
Discreet, respectful and trustworthy with confidential information
Adaptable, proactive and open to change
Positive and collaborative mindset

Job Types: Full-time, Permanent

Pay: £30,784.00 per year

Ability to commute/relocate:

London W1G: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your current notice period?
Are you happy travelling to Wimpole Street in London?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

medical receptionist jobs in mayfair

Patient Coordinator/Receptionist

Medical Receptionist/Telephonist in General Practice

Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )

Dental Receptionist

Clinic Receptionist

Endoscopy Receptionist

Locum Medical Receptionist