customer service coordinator Work, Jobs in middlesex, gtl (with Salaries)

Operations Coordinator
PHSGroup —Middlesex
- £28,253 a year
- Monday to Friday
- Customer service
- Salesforce
- Communication skills
- Employee discount
12d
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
10d
Training Operations Coordinator
British Airways —Heathrow
- Full-time
- Customer service
- Travel
- IT
3d
Administrator / Logistics Administration Assistant & Coordinator
AWD online —Middlesex
- £27,500 - £31,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Patient Services Coordinator
DoctorNow —Beaconsfield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
2d
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
9d
ED Administration Coordinator
London North West University Healthcare NHS Trust —London
- £30,630 - £32,346 a year
- Weekend availability
- Customer service
- Hospice
- Communication skills
5d
Business Coordinator
London Borough of Camden —London
- £38,923 - £43,749 a year
- Full-time
5d
Customer service planning coordinator
Netbox Recruitment —Biggin Hill
- £30,000 - £35,000 a year
- Weekend availability
- Customer service
- Administrative experience
10d
Customer Services Coordinator
Zela Solutions Ltd —Enfield
- £27,000 - £28,000 a year
- Part-time
- Customer service
- Salesforce
- Administrative experience
Quick apply
2d
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
10d
Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
4d
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Annual leave
- Employee discount
Trainee Logistics & Sales Coordinator
Holcim —Uxbridge
- Sales
- No experience needed
- Organisational skills
- Annual leave
Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington
Bio Fires (Gel Fireplaces Ltd) —Kensington and Chelsea
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
8d

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customer service coordinator jobs near middlesex, gtl

Operations Coordinator

PHSGroup -
Middlesex

Apply Now

Job details

Permanent
£28,253 a year
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Salesforce
Communication skills

Full job description

Operations Coordinator – Customer Service Focus (Hayes)

About the Role

We are looking for a proactive and customer-focused Operations Coordinator to play a key role in delivering outstanding service from our Hayes depot.

This is a fast-paced, hands-on operations role where you will be at the heart of the customer experience—coordinating service delivery, supporting drivers, managing data, and ensuring we consistently exceed customer expectations. You’ll work closely with both internal teams and customers, using insight and initiative to keep our operation running smoothly.

What You’ll Be Doing

Coordinate daily service routes to ensure efficient delivery and exceptional customer service
Brief and debrief drivers, ensuring clear communication and a strong focus on customer outcomes
Act as the central point of contact between drivers, managers, and customers
Manage and resolve customer queries and complaints quickly, professionally, and effectively
Use Salesforce CRM to accurately capture, update and manage customer and operational data
Analyse service data using spreadsheets (Excel) to identify trends, risks, and opportunities for improvement
Monitor service performance against KPIs and take proactive action to maintain high standards
Ensure all route activity, attendance, and service updates are recorded in real time
Identify recurring issues and support continuous improvement across the operation
Contribute ideas and improvements to enhance customer service and operational efficiency

What We’re Looking For

We’re seeking someone who thrives in a busy operational environment and is passionate about delivering a great customer experience.

Key skills and experience:

Proven experience in an operational, coordination, or customer service role
Strong customer focus with a commitment to delivering outstanding service
Experience using Salesforce CRM (or similar systems)
High level of competence in Excel/spreadsheets, including data capture and analysis
Excellent communication skills, with confidence in dealing with customers and internal teams
Strong problem-solving ability and a calm, professional approach under pressure
Ability to manage multiple priorities in a fast-paced environment
A team player who understands the importance of reliability and collaboration

In return for your commitment and expertise, you will get:

A salary of £28,253 (based on a 40-hour working week, Monday to Friday).
No scheduled weekend working.
13 paydays per year (every 4 weeks).
Ongoing career development opportunities.
Discounts with retailers including O2 and food & beverage brands.
A 24-hour wellbeing helpline.
Pension.
23 days holiday plus bank holidays.

About phs:

phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland, with over 120,000 customers across 300,000 locations.

Our businesses include: Washrooms, Healthcare, Floorcare, Hygiene Services, phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.

At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Apply Now

Refine Your Search

customer service coordinator jobs in middlesex, gtl

Operations Coordinator

Press & Events Co-ordinator

Training Operations Coordinator

Administrator / Logistics Administration Assistant & Coordinator

Service Coordinator

Patient Services Coordinator

Customer Service & Cake Store Coordinator

Resolution Coordinator

ED Administration Coordinator

Business Coordinator

Customer service planning coordinator

Customer Services Coordinator

Customer Experience Coordinator

Customer Service Coordinators

Customer Service Coordinator

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Ecommerce Coordinator

Trainee Logistics & Sales Coordinator

Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington

Concierge Coordinator, Pre-Opening - The St. Regis London

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