Patient access occupations Work, Jobs in Mitcheldean, Gls (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
2d
Medical Administrator
Mount Pleasant Practice —Chepstow
- Up to £12.71 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Medical Secretary
Mount Pleasant Practice —Chepstow
- £12.80 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
4d
Care Navigator/Receptionist
Mount Pleasant Practice —Chepstow
- £12.71 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
Radiology Booking Officer
Aneurin Bevan University Health Board —Abergavenny
- £26,300 - £27,890 a year
- Full-time
- English
- Paid training
6d
Patient Administrator
Phoenix Health Group —Cirencester
- £13.59 an hour
- Part-time
- Microsoft Outlook
- In-person
- Office experience
Quick apply
6d
Medical Secretary - Cardiology
Wye Valley NHS Trust —Hereford
- £28,392 - £31,157 a year
- Part-time
6d
Appointments Booking Officer, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- IT
- Annual leave
- Employee discount
4d
Patient Care Advisor
Worcester Chiropractic Clinic —Worcester
- £12.75 an hour
- Part-time
- No experience needed
- Front desk
- In-person
- Employee discount
Quick apply
4d
Medical Receptionist 20.5 hours per week
Cantilupe surgery —Hereford
- From £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Receptionist/Administrator
Winchcombe Medical Centre —Cheltenham
- £8.00 - £12.81 an hour
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
4d
Patient Advice and Liaison Service Advisor, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Receptionist and Administration Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Customer service
- Front desk
4d
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
9d
Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Communication skills
6d
Receptionist
Travail Employment Group —Gloucester
- £12.71 - £13.00 an hour
- Temporary
- Computer literacy
Receptionist
Travail-Hiredonline —Gloucester
- £12.71 an hour
- Temporary
- Computer literacy
- Front desk
13d
Medical Secretary
Cirencester Health Group —Cirencester
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Employee discount
- Sick pay
Quick apply
Rheumatology Treatment Coordinator
Wye Valley NHS Trust —Hereford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
10d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
2 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in mitcheldean, gls

Patient Experience Coordinator

Medical Administrator

Medical Secretary

Care Navigator/Receptionist

Radiology Booking Officer

Patient Administrator

Medical Secretary - Cardiology

Appointments Booking Officer, Band 2

Patient Care Advisor

Medical Receptionist 20.5 hours per week

Receptionist/Administrator

Patient Advice and Liaison Service Advisor, Band 4

Receptionist and Administration Assistant

Administrator

Administrator

Receptionist- Outpatients & CDC, Band 2

Receptionist

Receptionist

Medical Secretary

Rheumatology Treatment Coordinator

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