Enquiry assistant Work, Jobs in Mortimer Common, Ham (with Salaries)

Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Engineering
- Annual leave
- Referral programme
Quick apply
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
9d
Retail Sales & Brand Growth Assistant
Lily Lane Cosmetics & Home —Basingstoke
- £12.75 - £15.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply
8d
Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
3d
Property Administration Assistant
Basingstoke and Deane Borough Council —Basingstoke
- £25,300.54 - £26,227.30 a year
- Part-time
- Hybrid work
- Administrative experience
- Annual leave
- Employee assistance programme
8d
Administrative Assistant - Financial Assessment and Benefits team (part time 18.5 hours per week)
Bracknell Forest Council —Bracknell
- £13,358 - £30,269 a year
- Part-time
- Hybrid work
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
3d
Pharmacy Counter Assistant
Medhill Pharmacy —Basingstoke
- From £12.75 an hour
- Full-time
- Medication administration
- Patient care
- In-person
- Free parking
- Employee discount
Quick apply
5d
Personal Assistant/Office Manager
Bee May EDS Ltd —Basingstoke
- £18,000 - £22,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexitime
- Work from home
Quick apply
3d
Administrator - Wokingham Medical Centre
Wokingham Medical Centre —Wokingham
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Casework Assistant
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Monday to Friday
- Microsoft Word
- Administrative experience
- Communication skills
Customer Service Assistant Over 18
Tenpin —Camberley
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
9d
PA and Operations Assistant
PB Ltd —Farnham
- Up to £28,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Operations Assistant – (Aldershot)
Lanyard Company —Aldershot
- From £12.71 an hour
- Full-time
- No experience needed
- Power tools
- Hand tools
Quick apply
4d
Administrator
Greenshaw Learning Trust —Newbury
- £16,278 - £25,583 a year
- Part-time
- Administrative experience
- IT
- School
- Employee assistance programme
- Employee discount
5d
Admin Assistant - Safeguarding
West Berkshire Council —Newbury
- £25,583 - £27,254 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Student Enquiry Support Assistant
Collegiate Group Ltd —Wantage
- £13 an hour
- Temporary
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
Quick apply
12d
Administrative Assistant
Hawley Woods School —Hawley
- £28,042 - £29,256 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
KYC Assistant
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- IT
Accounts Assistant
Andover Trailers Ltd —Penton Mewsey
- £26,500 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Healthcare Assistant - Day & Night Shifts
Priory Group —Basingstoke
- £26,300 a year
- Weekend availability
- English
- In-person
- Care plans
- Free parking
- Annual leave

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enquiry assistant jobs near mortimer common, ham

Customer Service and Technical Advisor (Call Centre)

Manrose Manufacturing Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Benefits

Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Microsoft Word
Sales support
Customer service
Engineering
Microsoft Office
IT

Full job description

Volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably.

We are hiring for a Manrose Customer Service and Technical Advisor to be based at our offices in Reading (Suttons Business Park, RG6 1AZ), reporting to the Customer Service Team Leader.

This is a permanent role working Monday to Thursday 8.30am – 5.30pm, and Friday 8.30am – 4.30pm (39.5 hours)

Job Profile:

In your role as a Manrose Customer Service & Technical Advisor, you will be the first point of contact for our customers and external sales teams, predominantly supporting them with new or existing orders (ducting, fans etc.).

The ideal candidate enjoys daily customer interaction by phone and email, has a willingness to learn new skills and has a passion for all things customer service.

We use Epicor (ERP) to process these orders (data entry) and access our product and catalogue information. Training will be provided as well an industry accreditation by the Electrical Distributors Association (EDA).

Previous call centre or office based customer service experience would be preferred, and the understanding or willingness to learn detailed technical information about our products.

As a Customer Service & Technical Support Advisor, you responsibilities will include:

To provide support to our wide customer base by means of telephone and email.
To enter customer orders accurately and gain full working knowledge of our Epicor BMS system.
Be the conduit between our external sales team and their regional customers to provide first class sales and service support.
Have a desire and willingness to learn basic technical knowledge about our products, enabling you to handle customer enquiries.
Willing to engage in modular training courses to further develop your skillset and added value to the team.
To maintain close working relationship with Team Leader to ensure business KPIs are being met.
Have the ability to multitask and understand the needs of the team and sales goals.
Attend weekly team meetings to continually build team morale.
To be passionate about customer service and technical sales support.

Key knowledge, skills, and experience required:

Previous experience within a Customer Service/ call handler role would be beneficial.
Ability to learn and understand technical product information.
Take pride in your communication style; written and verbal
Willingness and ability to learn
Self-driven and motivated to meet daily KPIs (50 calls/ 30 email enquiries per day)
Proficient using IT software; MS Office; Excel, Word, internal software systems
Proactive attitude, and solution orientated
Enjoy working with other teams and departments as needed
Technical / engineering degree would be desirable, but not essential.

What we can offer you:

Salary negotiable based on experience, training provided
Annual leave – 25 days plus bank holidays
Pension - auto-enrolment after 3 months of service
Health Assured - Employee Assistant Programme
Employee Referral Scheme - receive up to £500
Quarterly Volution Values Award - £100 if nominated
Ongoing training & development

You can learn more about us here; https://www.manrose.co.uk/

Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company events
Company pension
On-site parking
Referral programme

Application question(s):

Notice period
Salary Requirements

Work Location: In person

Quick apply

Refine Your Search

enquiry assistant jobs in mortimer common, ham

Customer Service and Technical Advisor (Call Centre)

Marketing Assistant

Retail Sales & Brand Growth Assistant

Event Enquiry Assistant

Property Administration Assistant

Administrative Assistant - Financial Assessment and Benefits team (part time 18.5 hours per week)

Pharmacy Counter Assistant

Personal Assistant/Office Manager

Administrator - Wokingham Medical Centre

Casework Assistant

Customer Service Assistant Over 18

PA and Operations Assistant

Operations Assistant – (Aldershot)

Administrator

Admin Assistant - Safeguarding

Student Enquiry Support Assistant

Administrative Assistant

KYC Assistant

Accounts Assistant

Healthcare Assistant - Day & Night Shifts

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