Business operations Work, Jobs in Olney, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Head of Manufacturing Operations
Lunaz Tech Ltd —Towcester
- £65,000 - £80,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Referral programme
Quick apply
Construction Administrator
Rose Roofing —Bedford
- £25,000 - £32,000 a year
- Temporary
- CRM software
- Google Suite
- Administrative experience
- Free parking
Quick apply
6d
Operational Account Executive
BCA —Bedford
- Monday to Friday
- Microsoft Excel
- Customer service
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
QA Team Leader
Puratos Ltd —Buckingham
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Business Management Trainee
AAE MANAGEMENT SERVICES LIMITED —Milton Keynes
- £26,000 a year
- Full-time
- Sales
- Mentoring
- In-person
- Free parking
- Gym membership
Quick apply
5h
Sales/Operations Assistant
Calibo —Northampton
- £24,500 - £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick apply
2h
Customer Service / Sales Support Assistant
Palletways Milton Keynes —Milton Keynes
- £29,741.40 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
3h
Business Support Officer
CLEARSETTLE LIMITED —Milton Keynes
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Import & Export Logistics Specialist
F&F Stores Ltd. —Milton Keynes
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Employee discount
Quick apply
Executive Assistant / Business Support
Flowery —Buckingham
- £31,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Operations Support Coordinator
Westland Horticulture Ltd —Corby
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
System Support Analyst
Carlton Packaging LLP —Bedford
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Commercial Analyst (Amazon)
F&F Stores Ltd. —Milton Keynes
- £35,000 - £38,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Employee discount
Quick apply
6d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Quality Assurance Executive
Portman Finance Group —Northampton
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Transport Planner
2Excel Logistics Ltd —Bedford
- £30,000 a year
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
Quick apply
2h
General Assistant - B&I - F1 team - July start
Genuine Dining Company —Silverstone
- Up to £29,245 a year
- Full-time
- Management
- Customer service
- Cooking
- Free parking
- Employee discount
Quick apply
12d
Operations Manager
CitySprint —Letchworth
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
3d

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business operations jobs near olney, bkm

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

business operations jobs in olney, bkm

Key Accounts Manager

Head of Manufacturing Operations

Construction Administrator

Operational Account Executive

QA Team Leader

Business Management Trainee

Sales/Operations Assistant

Customer Service / Sales Support Assistant

Business Support Officer

Import & Export Logistics Specialist

Executive Assistant / Business Support

Client Relations Executive

Operations Support Coordinator

System Support Analyst

Commercial Analyst (Amazon)

Key Account Director

Quality Assurance Executive

Transport Planner

General Assistant - B&I - F1 team - July start

Operations Manager

I want to receive the latest job alerts for business operations in olney, bkm

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