client services Work, Jobs in orpington br6 (with Salaries)

Instructions Handler/Administrator
Mansfield Solicitors & Advocates Limited —Orpington
- £23,132.20 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Typing
- Employee assistance programme
Quick apply
4d
Resident Liaison Officer
MarKe Property Services Limited —Dartford
- £28,000 - £35,000 a year
- Customer service
- Microsoft Office
- Travel
Quick apply
Client Accounts Assistant
LRG —Bromley
- £25,500 - £26,500 a year
- Monday to Friday
- Hybrid work
Quick apply
10d
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Team Secretary
Oxleas NHS Foundation Trust —Bromley
- £30,630 - £32,346 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
2d
Customer service planning coordinator
Netbox Recruitment —Biggin Hill
- £30,000 - £35,000 a year
- Weekend availability
- Customer service
- Administrative experience
9d
Kennel hand assistant Canine welfare
Gables Pet Parlour —Swanley
- £13 - £15 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Relocation assistance
- Annual leave
Quick apply
Private Client Legal Assistant
Eventus Recruitment Group —Orpington
- £28,000 - £32,000 a year
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
12d
Direct Bookings / Reservations Assistant
Hyde Stays —Croydon
- £20,000 - £25,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
Quick apply
5d
Field Interviewer - Bromley
the National Centre for Social Research —Bromley
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Control Room Operator (Operations Control Centre)
1st Ace Security Ltd —Bromley
- Up to £41,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
Quick apply
4d
Estate Agent - Senior Sales Consultant
Andrews Property Group —Orpington
- £25,400 - £32,800 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Practice Host
Creature Comforts —Beckenham
- Up to £30,000 a year
- Hospitality
- Customer service
- Laboratory experience
Quick apply
1d
Records Assistant
Abion —London
- £3,000 a month
- English
- Administrative experience
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Care Home Administrator
Oatleigh and Oatlands Care Home —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Insurance Advisor
Howden Group Holdings —Sevenoaks
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Property Manager
LRG —Bromley
- £29,500 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply

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Instructions Handler/Administrator

Mansfield Solicitors & Advocates Limited
Orpington

Quick apply

Job details

Permanent
£23,132.20 a year
4 days ago

Benefits

Employee assistance programme

Qualifications

GCSE
Microsoft Office
Administrative experience
Typing
Audio typing

Full job description

Job Title: Instructions Handler/Administrator

Location: Orpington, Kent

About Us

Mansfield Solicitors & Advocates place our clients at the heart of what we do whether we are working with large corporate clients or individuals.

We invest heavily in training and supporting our staff development along with keeping our technical expertise up to date.

We value our staff greatly and are proud of the collaborative way in which they work. As a relatively young firm formed in 2014, we are blessed with an ambitious and forward thinking senior management team that are building a sustainable well managed profitable business that has expanded year on year since first being established.

Role

As an Instructions Handler you will be working on behalf of large insurance companies administering new instructions relating to road traffic accidents. You will also be providing administration assistance and reception cover. This is a fantastic opportunity for someone looking to take a step in their career into a law firm.

What will your working week be like?

As an Instructions Handler you will be setting up new road traffic accident claims, using the insurer client’s system’s along with our own case management system, Proclaim. You will be required to accurately input case details into our case management system, identify, locate, and save information to the file and relevant documents to the insurer file.

You will be responsible for releasing our client care papers and initial set up documents to all relevant parties whilst assisting with incoming calls in a professional manner. You will be required to collate uninsured losses information and assess liability and monitor files on hold due to outstanding claims. Work will be required to be carried out to a high standard efficiently and effectively working a to do list.

You will be expected to cover administration and reception duties when required. These will include, but not limited to:

Admin

· Calling/emailing clients to update and chase instructions/documents.

· Requesting/chasing/collating/sending medical records

· Preparing Bundles of documents

· Ensuring and assisting fee earners comply with directions and adhere to timetables.

· Complete appropriate file closure processes.

· Undertake appropriate training and development in relation to the role.

Reception Duties

· Greeting and welcoming clients in a warm, confident, and happy manner.

· Answering, screening, and forwarding all incoming calls.

· Accurately relaying messages.

· Booking couriers.

· Receive, sort, and distribute all outgoing and incoming post and deliveries, scanning post to the case management system.

· Checking generic emails.

· Ensuring the reception area, meeting room and general office is always clean, tidy and presentable.

· Preparing and making drinks for meetings.

· Ensure drink making supplies are stocked in the office including ordering water when necessary.

· Arranging cards for staff birthdays.

· Banking of incoming cheques.

· Writing Cheques.

· Ensure all office equipment such as photocopiers are functional and working.

· Meter readings of copiers and electricity.

· Keep an up-to-date stationary stock list and ordering of stationary when required.

· Archiving of all paper files and maintaining archiving database including obtaining destruction lists to be approved and destroyed.

· Prepare weekly timetable of staff in the office, noting who is in to open and lock up and which manager is in to oversee the office.

· Manage meeting room bookings.

Who will this role suit?

The ideal candidate will be someone looking for their first step into a career within a law firm. Full training will be provided for this role, however experience in claims handling would be an advantage.

We are looking for a candidate who is a confident communicator within a team and on the telephone, ensuring good customer service is always provided. Attention to detail is key when setting up new files and ensuring an effective diary system is adhered to. You will be self-motivated, and someone who can work calmly under pressure, working closely with those around you and offer support and guidance to ensure all claims are run smoothly and in a proactive manner.

Educated to GCSE standard or equivalent, including English and Maths.

Adhoc duties of a reasonable nature which may be requested from time to time.

What We Offer

Full training and development.
Friendly and supportive team environment.
Hybrid working options following successful training and probation
33 days holiday including bank holidays
Buy and Sell Annual Leave
Paid volunteer time to support our chosen charity
Additional day off for your birthday
Employee Assistance Programme

Job Type: Permanent

Pay: £23,132.20 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in orpington br6

Instructions Handler/Administrator

Resident Liaison Officer

Client Accounts Assistant

Client Services Coordinator

Team Secretary

Customer service planning coordinator

Kennel hand assistant Canine welfare

Private Client Legal Assistant

Office Administrator/Customer Service

Direct Bookings / Reservations Assistant

Field Interviewer - Bromley

Visa Documentation Agent

Control Room Operator (Operations Control Centre)

Estate Agent - Senior Sales Consultant

Practice Host

Records Assistant

Client Resident Liaison Officer - Social Housing

Care Home Administrator

Insurance Advisor

Property Manager

I want to receive the latest job alerts for client services in orpington br6

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