Client services Work, Jobs in Oxhey Hall (with Salaries)

Customer Service Advisor
Chime Housing —Watford
- £30,386 a year
- Full-time
- Customer service
- Front desk
- Communication skills
- Annual leave
10d
Client Care Assistant
Medivet Group Ltd —Hertsmere District
- £13,269.24 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Growth Marketing & Lead Generation Assistant
TLCC Services Ltd —Watford
- £14 - £16 an hour
- Part-time
- Hybrid work
Quick apply
13d
Casemaker / Export Packer
ITS Couriers —Elstree
- £25,000 - £27,000 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
Quick apply
8d
Front Office Administrator
Robe UK Group —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
2h
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
5d
Contract Support Coordinator
CBRE —Watford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Veterinary Care Assistant
Medivet Group Ltd —Watford
- Full-time
- Annual leave
- Employee discount
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Travel Consultant
Trailfinders —London
- £42,000 - £47,000 a year
- Sales
Self-Employed Sales Representative – Floor Cleaning Equipment
KIC MACHINES LTD —Watford
- £24,420.00 - £63,700.66 a year
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
7d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
6d
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
19h
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11h
Event Coordinator
The GOAT Mongolian kitchen Lounge —London
- £24,420 - £60,000 a year
- Temporary
- Hospitality
- Hotel
- Organisational skills
Quick apply
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
6d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
14d
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
6d

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client services jobs near oxhey hall

Customer Service Advisor

Chime Housing
Watford

Apply Now

Job details

Full-time
£30,386 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Front desk
Communication skills

Full job description

Permanent, Full Time

37 hours per week

The Vacancy

We’re looking for a Customer Service Advisor to join our team and deliver a reliable, high-quality service our customers can depend on. You’ll be the first point of contact for a wide range of enquiries, providing clear, practical support that makes it easy for customers to get the help they need.

Introduction to the role

As a Customer Services Advisor, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre.

Role purpose

We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.

The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience.

What’s the role?

Key Accountabilities:

Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as required.
Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.
Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.
Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.
Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution.
Provide accurate repairs and housing related advice to customers.
Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.
Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.
Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.
Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.
To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction.
Any other duties as required by your line manager.

What are we looking for?

Essential:

At least 2 years’ experience in Customer Service / Reception
Qualifications in Customer Service / Customer Care
You will need to maintain a satisfactory basic level DBS check

Desirable:

Knowledge of the housing sector
Be able to engage effectively with a diverse audience using a varied range of communication tools

Who you’ll work with

Responsible to: Customer Service Manager
Department: Customer Services Team

What can we offer you?

28 days’ annual leave (pro rata)
Employer pension contribution of up to 11%
Development opportunities
Comprehensive employee rewards scheme

How we work

We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

How to apply

If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV.

Closing date: 10th July 2026
Interviews: To be confirmed

(Please note we reserve the right to close the vacancy early if we receive a large response.)

INDLOW

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

client services jobs in oxhey hall

Customer Service Advisor

Client Care Assistant

Executive Assistant to CEO

Growth Marketing & Lead Generation Assistant

Casemaker / Export Packer

Front Office Administrator

Client Services & Order Coordinator

Contract Support Coordinator

Veterinary Care Assistant

Remote Support Desk Operative

Travel Consultant

Self-Employed Sales Representative – Floor Cleaning Equipment

Client Services Coordinator

Client Services Manager

Client Success Representative

Event Coordinator

Supervisor, Customer Service

Client Success Executive

Front of House Receptionist - MFS & RUK

Client Services Coordinator

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