Customer specialist Work, Jobs in Pilsley, Dby (with Salaries)

Customer Service Controller
Dawsongroup —Sutton-In-Ashfield
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
4h
Office Administrator – Part time
H W Martin Fencing and Forestry Ltd —Alfreton
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
6d
Bank Receptionist/Administrator
Operose Health —Nottingham
- £12.80 an hour
- Microsoft Word
- Computer literacy
- GP surgery experience
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Service Advisor
R Line Associates —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
Quick apply
1h
Freelance Marketing Executive
Brooklands Service Group —Nottingham
- From £12.71 an hour
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
Production Operative
Smartovations Ltd —Chesterfield
- From £13 an hour
- Overtime
- Forklift
- Assembly
- Quality control
- Free parking
Quick apply
5d
Textile Design Assistant
Roy Lowe and Sons Ltd. —Sutton-In-Ashfield
- From £26,500 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
5d
Event & Marketing Assistant
PEAK MARKETING LIMITED —Nottingham
- £32,420.00 - £37,724.51 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
4d
Employment Specialist
Reed In Partnership —Chesterfield
- £31,000 - £33,400 a year
- Full-time
- Bilingual
- Customer service
- Travel
- Annual leave
- Flexible schedule
12d
Production Operative
DFS —Somercotes
- £25,866 a year
- Full-time
- No experience needed
- Paid training
- Employee discount
Quick apply
5d
Lead Repairs Investigation Specialist
Challenge Limited —Mansfield
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
6d
Sales Assistant
HMV Group —Derby
- Part-time
- Customer service
- Merchandising
Network & Telecommunications Specialist
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £57,528 - £64,750 a year
- Full-time
8d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- Business development
- Computer skills
- In-person
- Annual leave
- Work from home
Quick apply
Production Operative
Rompa Limited —Chesterfield
- Full-time
- Maintenance
- Assembly
- Warehouse experience
- Employee discount
Quick apply
1h
Parts Specialist
H W Martin Fleet Maintenance Limited —Blackwell
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Printer
Phase Print Ltd —Nottingham
- £26,000 - £35,000 a year
- Overtime
- Maintenance
- English
- In-person
- Free parking
Quick apply
5d
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
12d

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customer specialist jobs near pilsley, dby

Customer Service Controller

Dawsongroup -
Sutton-In-Ashfield

Quick apply

Job details

Full-time
4 hours ago

Benefits

Cycle to work scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Computer literacy
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

About this Role

Are you a Customer Service Controller, Service Controller or experienced Service Coordinator looking for a role where great customer service and practical problem solving genuinely matter? As our Customer Service Controller at Dawsongroup TCS in Sutton in Ashfield, you will be the first point of contact for customers with assets on rent, coordinating service activity across your designated area and keeping customers informed from first call through to resolution.

Manage incoming customer calls and emails, accurately recording asset information, contact details and service requirements.
Coordinate breakdowns with mobile engineers, keeping customers updated on ETAs, RAMS and progress while ensuring information is correctly recorded.
Help manage servicing schedules, overdue services, stock checks and engineer administration to reduce unnecessary visits and support first time fixes.
Work closely with engineers and support colleagues, using AS400, Mdrive, monitoring systems and historical information to understand issues and agree the best course of action.
Provide weekend breakdown cover from home on a rota basis, including Christmas coverage, and support emergency situations when required.

About You

You will bring previous experience from a similar customer service, service control or coordination role, along with the confidence to communicate with customers and colleagues when priorities change. You do not need to have followed one particular career path, what matters is your ability to organise information, communicate clearly and keep customer satisfaction at the centre of your decisions.

Previous experience in a similar service control, customer service or coordination environment.
Strong communication and organisational skills, with the ability to follow written and verbal instructions.
Good computer skills and confidence working with systems to accurately record and retrieve information.
A proactive approach to identifying potential problems, escalating concerns and suggesting appropriate actions.
A collaborative approach, working with engineers, customers, colleagues and other Dawsongroup businesses to get the right result.

Not sure you match every point? We value relevant experience, transferable skills and potential, so if this sounds like a role where you could make an impact, we encourage you to apply.

About Us

Dawsongroup TCS provides temperature controlled solutions backed by a wider business with over 50 years of experience in asset rental. We focus on providing customers with reliable assets and strong service, while creating safe, fulfilling and rewarding careers where our people can grow.

2x Life assurance scheme.
Funded training and internal progression pathways, nationally and worldwide.
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
Wellbeing and mental health support.
Cycle to work schemes, seasonal gifts and long term incentives.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Your Future

This Customer Service Controller role gives you the opportunity to build your knowledge of customer service, engineering coordination and temperature controlled assets while working alongside experienced colleagues. With funded development and progression pathways available across Dawsongroup, you will have the opportunity to develop your skills and explore where they could take you next.

Build your knowledge of service operations, asset management and customer support.
Learn from engineers and support colleagues while developing your understanding of technical issues and service solutions.
Access funded training to support your continued professional development.
Explore internal progression opportunities across Dawsongroup in the UK and internationally.
Play a direct role in improving customer satisfaction and helping the team work towards fewer breakdowns and more effective first time fixes.

Ready to bring your customer service experience to a business where your contribution matters? Join Dawsongroup TCS and help keep our customers moving while building a future of your own, because our people are our greatest asset.

#DG26

Dawsongroup tcs is at the cutting edge of their field, providing top of the range cold-chain storage for top industry specialists. The team are looking for fresh talent, potential employees that want a career, not simply a job.

Quick apply

Refine Your Search

customer specialist jobs in pilsley, dby

Customer Service Controller

Office Administrator – Part time

Bank Receptionist/Administrator

Customer Service Advisor

Freelance Marketing Executive

Production Operative

Textile Design Assistant

Print Assistant - (No 2 Printer)

Event & Marketing Assistant

Employment Specialist

Production Operative

Lead Repairs Investigation Specialist

Sales Assistant

Network & Telecommunications Specialist

Business Development Representative

Production Operative

Parts Specialist

Customer Service Specialist - Desk Based

Printer

Accreditation Officer (Fixed term maternity cover)

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