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Entertainment Coordinator

Joogleberry
Remote

Quick apply

Job details

Part-time | Self-employed | Freelance
£15 - £18 an hour
17 hours ago

Benefits

Work from home

Qualifications

WordPress
Customer service
Upselling
Sales administration
English
Attention to detail
Organisational skills
Communication skills

Full job description

Do you thrive in a varied role? Are you a stickler for detail? Do you have great admin, organisation and communication skills? Excited about working in the entertainment industry? Then read on……

WHO WE ARE

We are a well established (small but punching big) entertainment agency with heart and soul.

We have an exciting range of acts and customers and provide entertainment to all kinds of events. We are looking for someone with to liaise with clients and assist with a variety of day to day activities

WHAT YOU’LL DO

You’ll be juggling everything needed to support our clients. It’s a really varied and busy role! Key responsibilities will be:

Working with clients

· Answering initial enquiries from website form submissions

· Follow enquiries through to bookings, adding further value where possible

· Liaise with clients

· Get reviews and feedback from clients.

· Do accreditations for clients when required (filling out artist H&S forms on Client sites)

Working with artists

· Contact acts for availabilities and costs

· Make and check arrangements for bookings with artists/clients ahead of events

· Research new acts in different areas of the UK, eg, find a face painter in Ipswich"

· Book flights/hotels for artists when required

· Get to know acts and decide which are suitable for proposed events

Administration Support

· Answer emails – and there’s lot’s of them!

· Organise proposals for others to send

· Organise proposals for you to send

· Write and issue contracts

· Help to streamline areas of business where desired.

Whilst the main focus of the role is client facing you may also be required to assist with some marketing activity:

· Write/amend copy

· Update website profiles

· Help with backend of website (wordpress)

· Research

WHO YOU ARE

· You must have experience in a client facing role. This could be in customer service or support, sales, customer administration or similar.

· Great communication skills - excellent written English especially regards spelling/punctuation etc and occasional phone calls

· Ability to work under pressure. Experience juggling lots of plates to tight deadlines and prioritising

· Organised and efficient! This role needs timely and accurate reactions & responses to clients

· A confident administrator, you must be able to demonstrate attention to detail, we will check this at interview

· Warm friendly approach matching Joogleberry’s informal warm brand approach and ability to follow Joogleberry ‘tone’ for all enquiries

· Ability to read between the lines but not make assumptions

· An understanding of marketing/selling. Up selling experience is a bonus.

· You’ll need to be confident with technology - email, video calls, WhatsApp, PDF editing and basic spreadsheet use.

· Experience of working remotely and ability to manage your own workload and time

· Background in a similar role ideally with a smaller company

· Enthusiasm for working in the entertainment industry

· We need someone who can respond to enquiries within a certain time frame, so this won’t suit someone who is regularly out of the office, or in deep work for another client for many hours at a time

FURTHER INFORMATION

· 15-20 hours per week to be worked Monday – Friday (3-4 hours per day)

· Salary negotiable on a self-employed basis. You should already be set up to operate on a freelance/self-employed basis.

· Remote working - you must have a suitable work from home set up

· Occasional in person catch ups in Brighton so willing to travel.

· Occasional work outside of office hours related to events. E.g. available on a Saturday, for text messages and checking in with acts/clients

· You’ll need equipment suitable for the role – ie up to date computer programmes, ability to edit pdfs etc

Pay: £15.00-£18.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

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