Customer experience coordinator Work, Jobs in Richmond Upon Thames, Gtl (with Salaries)

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Gym membership
Quick apply
Busines Lounge Coordinator
Rapport —London
- £35,504 a year
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
- Employee assistance programme
Customer Service Coordinator - Part Time
Rapport —London
- £19,500 a year
- Part-time
- Customer service
- English
- Hotel
- Employee assistance programme
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
IT Project Management Coordinator
Safetykleen —Brentford
- £28,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Communications Office Coordinator
House of Commons UK Parliament —London
- £31,529 - £34,913 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
1d
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Customer service
- JavaScript
- Human resources
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Project Coordinator
HelioStor —Staines-upon-Thames
- £28,000 - £30,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
2d
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Hybrid Project Coordinator
CDW —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Part-Time Administration Coordinator
Haus Maintenance —Chelsea
- From £12.80 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
Telephone Sales Coordinator
Advanced Damp —Hammersmith
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Training Coordinator
Itecskills —London
- £27,000 - £30,000 a year
- Full-time
- Sales
- Marketing
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
Part-Time/Full-time Marketing & Operations Coordinator
Jazz Trading (London) Limited —London
- £12.71 - £14.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
Corporate Reception & Office Coordinator
Hitachi —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
- Life insurance
1d
Account Coordinator
CleanCloud —London
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Annual leave
- Work from home
Quick apply
1d

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customer experience coordinator jobs near richmond upon thames, gtl

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

DiamondAir International Ltd
London

Quick apply

Job details

Part-time | Full-time
From £14.11 an hour

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Bereavement leave
On-site parking

Qualifications

Customer service
GCSE
Analysis skills
Communication skills
Negotiation
Time management

Full job description

Position: Airport Concierge Agent (LHR)

Location: Heathrow Airport

Salary:£14:11 per hour

Effective Date:

Contract Type: Temporary/Permanent

Reporting to: Shift Coordinator

Closing date:

________________________________________________________________________________________

The Organisation

DiamondAir International is the world’s leading provider of luxury Meet & Assist services, with over 30 years of experience in the industry. Our expertise and exponential growth have allowed us to be a pioneer in service development and a leading exemplary operation on the ground. We continuously develop our services with the latest technologies to ensure they can be provided in the most efficient way possible. A premium travel services provider to over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether it's kerbside pickup you are looking for or exclusive VIP travel DiamondAir has supported a diverse B2B and B2C audience for more than 30 years to ensure their travel is seamless and hassle-free.

Duties include carrying out all meet & assist services under the brand of Airport Concierge. You will be required to assist unaccompanied minors, VIPs, and a variety of passengers at London Heathrow Airport.

Main Responsibilities:

· To ensure all Airport Concierge services are carried out with maximum efficiency and in line with company protocols & Client service level agreements.

· To demonstrate discretion and professionalism when assisting high-profile Clients and representing the Airport Concierge brand.

· To develop and build strong networks and maintain effective working relationships with airline & airport stakeholders. This includes exercising a high degree of negotiation skills to maximise stakeholder cooperation to accede to our customer's requirements.

· To work within the parameters of the working standards SLA for Airport Agents and to deliver excellent customer service consistently.

· To deal with disruption and irregularities with confidence and composure.

· To assist the customer services team with any investigatory queries relating to service complaints.

· To ensure you have in-depth knowledge of the airport environment and product knowledge.

· To ensure company & client information remains strictly confidential.

· To liaise closely with Co-Ordinators/Team Leaders and co-workers to ensure team effectiveness and a positive working environment.

· To ensure company presentation standards are always adhered to.

· To troubleshoot and assist in resolving issues which may occur during services.

· To ensure all flight reports are completed and submitted accurately & efficiently.

· To escalate any foreseeable service issues to your Co-Ordinator/Team Leader at the earliest opportunity.

· To always show professional courtesy and respect to all fellow co-workers

· Above duties performed while remaining compliant with the company’s policies and guidelines

Position Requirements:

· Excellent written and verbal communication skills.

· Ability to effectively follow policies & procedures.

· Effective time management, organisation, planning, and self-management

· Self-motivated, attention-to-detail, problem-solving/initiative, eager to learn and develop.

· Must be extremely reliable, punctual, and flexible, able to cover shifts.

· Candidates are subject to a 5-year full referencing check and an enhanced criminal record check to successfully obtain a full ID Pass.

Experience: A minimum of 2 years customer service experience, preferably in travel, or in an appropriate customer service environment.

Deal Breaker: Candidate must have5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Pay: From £14.11 per hour

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

London TW6 2TA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have 5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Experience:

Customer service: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in richmond upon thames, gtl

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

Customer Support Coordinator

Facilities & Travel Coordinator

Busines Lounge Coordinator

Customer Service Coordinator - Part Time

Customer Service Coordinator

Experienced Customer Logistics Coordinator

IT Project Management Coordinator

Communications Office Coordinator

Workplace Operations Coordinator - London

Client Services Coordinator

Project Coordinator

Learning & Communications Coordinator

Hybrid Project Coordinator

Part-Time Administration Coordinator

Telephone Sales Coordinator

Training Coordinator

Part-Time/Full-time Marketing & Operations Coordinator

Corporate Reception & Office Coordinator

Account Coordinator

I want to receive the latest job alerts for customer experience coordinator in richmond upon thames, gtl

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