Relationship Manager
Join Property Solutions Group - The Probate Property Specialists
At Property Solutions Group, we specialise in helping legal professionals, executors and families manage probate property matters with confidence and care. Since 2015, we’ve built a reputation for delivering expert property solutions that protect, maintain, and maximise the value of deceased estates across the UK. Regulated by RICS and backed by more than 100 years of combined industry experience, we pride ourselves on providing exceptional service, clear communication, and practical solutions when clients need them most.
We are now seeking an ambitious and commercially focused Relationship Manager to join our team. This is an exciting opportunity for someone who thrives on building relationships, developing accounts and driving business growth within a supportive and high performing environment.
The Role
As a Relationship Manager, you will be responsible for managing and growing a portfolio of client accounts while acting as a trusted point of contact throughout the customer journey. You will work closely with clients to understand their needs, recommend appropriate solutions, and ensure they receive the highest standard of service across all Property Solutions Group offerings.
This role requires a proactive and self-motivated individual who is confident managing relationships, identifying opportunities and achieving targets.
Key Responsibilities
- Build and maintain strong relationships with key client accounts
- Maintain regular communication with clients, ensuring they are fully updated on ongoing cases
- Manage client meetings both online and in person.
- Develop and grow business opportunities within allocated accounts
- Recommend tailored solutions to achieve the best possible outcomes for each case
- Oversee client pipelines across property sales, maintenance, insurance, and valuations
- Identify opportunities to cross-sell additional PSG services
- Manage and support your own team to ensure high performance and excellent service delivery
- Develop strategies to increase revenue and achieve company targets
- Ensure clients fully understand the benefits and value of Property Solutions Group services
- Maintain accurate records and updated on the business’ CRM system.
Please include a line for being able to manage client meetings both online and in person.
What We’re Looking For
- Previous experience in account management, sales, or client relationship management
- Strong communication skills, both verbal and written
- Exceptional customer service and relationship-building ability
- Commercial awareness and a target-driven mindset
- Excellent negotiation and problem-solving skills
- Highly organised with strong attention to detail
- Confident managing multiple priorities in a fast-paced environment
- IT literate with experience using Office 365 applications
- Ability to work independently while contributing positively to the wider team
Desirable Experience
- Knowledge of the probate process
- Experience valuing properties
- Background in estate agency or property sales
- Previous experience within the property sector
Why Join Property Solutions Group?
At PSG, we believe in creating a supportive and rewarding environment where people can develop and succeed. You’ll be joining a business that acts as a trusted extension of its clients’ teams, providing tailored property solutions with professionalism, empathy, and efficiency.
In addition to a competitive basic salary, this role offers excellent incentive opportunities, allowing you to significantly increase your annual earnings through performance.
Benefits
- Competitive salary of up to £38,000 per annum (OTE)
- Competitive commission scheme
- Pension contributions
- Birthday off
- Additional annual leave after 3 years’ service
- Regular team social events and client functions
- Annual Summer and Christmas parties
- On-Site Parking
- Supportive and professional environment
If you are a motivated relationship builder with a passion for delivering excellent client service and driving business growth, we would love to hear from you.
Pay: £28,000.00-£38,000.00 per year
Work Location: In person
