Systems installer Work, Jobs in Romford, Eng (with Salaries)

Technical Support Specialist
Simplified Energy —London
- £25,600 - £28,500 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Work from home
Quick apply
Apprentice Technical Administrator
Carbon3 —Wrotham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
SaaS Technical Support Specialist
Cyncly —London
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
12d
Trainee Garage Door Servicer/Installer Engineer
Bulldog Garage Doors —Sittingbourne
- £26,000 - £30,000 a year
- Full-time
- Carpentry
- Customer service
- Maintenance
Quick apply
4d
Operations and Projects Executive
Le Connoisseur —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- Databases
- Work from home
- Sick pay
Quick apply
Commercial Kitchen Extraction & Ductwork Installer
Vents Solutions London —London
- £200 - £250 a day
- Temporary
- Schematics
- Maintenance
- Construction experience
Quick apply
7d
Plumber / Heating and Ventilating Installer and Repairer
DEANUDOM SUPPLIES LTD —London
- £37,500 - £48,000 a year
- Full-time
- Carpentry
- Heavy lifting
- Up to 50% travel
- Sick pay
Quick apply
Commercial Kitchen Extraction & Ductwork Installer
Vent Solutions London —London
- £200 - £250 a day
- Schematics
- Maintenance
- Team management
Quick apply
12d
Heat Pump Installer
Aira —Chelmsford
- Overtime
- Customer service
- Annual leave
- Life insurance
Quick apply
8d
Vehicle Security Installer
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Organisational skills
- Power tools
- In-person
Quick apply
11d
TECHNICAL SERVICE SPECIALIST
VDA Group Spa —London
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Computer Science
- Engineering
Quick apply
Client Support Executive
Hometree Finance —London
- £27,500 - £32,500 a year
- Rotating shift
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Employee discount
Quick apply
12d
Security Systems Installer
Safe Site Facilities Ltd. —Sevenoaks
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Maths
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
3d
Trainee Installer - St Albans
SWARCO Group —St Albans
- Overtime
- Electrical experience
Residential Watermist Installation Engineer
Hydrocore —London
- Full-time
- Customer service
- Plumbing
- Quality control
Quick apply
12d
LV Switchgear & Busbar Installer
DNA Technical Services Ltd —London
- Full-time
- Electrical experience
- Power tools
- Hand tools
Quick apply
5d
Senior Security Engineer/Technician of CCTV, Access Control, Door Entry and Intruder Alarms
Innertec Limited —London
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Sick pay
Quick apply
9d
Solar PV & Battery Installer (Domestic) – Greater London & South West
MakeMyHouseGreen —Richmond
- £45,000 - £65,000 a year
- Full-time
- Hand tools
- Employee stock ownership plan
Quick apply
2d
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
Sign Installer (Self Employed/Contractor)
Bay Media —London
- £115 - £200 a day
- Part-time
- Customer service
- Maintenance
- Driving
Quick apply

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Technical Support Specialist

Simplified Energy
London

Quick apply

Job details

Graduate | Full-time
£25,600 - £28,500 a year

Benefits

Work from home

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Technical writing
Computer skills
Customer interaction
Application support
Root cause analysis
Communication skills
Debugging

Full job description

Technical Support Specialist

Simplified Energy | London (Remote/Hybrid) | Full-time

Around £26,000 per annum

About Simplified Energy

We build digital tools for renewable energy installers - solar, battery storage, heat pumps, EV charging and more. Our platform helps installers quote faster, win more business, and deliver a better customer experience.

We're a small, growing team. We move fast, we care about doing things properly, and we take real pride in the product we're building. Our customers are trade-background business owners - practical, straight-talking people who need software that just works. When it doesn't, they come to us, and it matters.

The Role

This is a broad technical support and customer success role - you'll be the first port of call for customers who have questions, hit issues, or need help getting the most out of the platform.

Day to day, that means handling inbound support queries across email and live chat, diagnosing problems, logging and escalating bugs to the development team, and helping customers configure the platform to work for their business. You'll also get involved in onboarding new customers and building out the processes and documentation that make support more scalable over time.

This isn't a passive ticket-handling role. We want someone who's genuinely curious, takes ownership of problems, and can spot patterns in what customers are struggling with - then help us fix them.

Day-to-day Support

Handling inbound support queries via email and live chat
Diagnosing and troubleshooting issues across all Simplified products - Instant Quote Tools, Proposals, Service Plans, Customer Portal, and Customer Journeys
Reproducing bugs, documenting them clearly, and raising them in Linear (our project management tool) for the dev team
Communicating clearly with customers throughout - keeping them updated, setting expectations, confirming fixes

Platform configuration & onboarding

Helping new customers get set up - configuring their tools, connecting third-party integrations, and making sure they're up and running quickly
Supporting existing customers with platform changes, new feature rollouts, and account updates
Working with digital agencies who manage platforms on behalf of some customers

Process & knowledge building

Building and maintaining help documentation, FAQs, and internal guides
Identifying recurring issues and working with the team to reduce their frequency
Contributing to the development of scalable support workflows as the team grows

What we're looking for

Experience

1–2 years experience in a customer-facing or technical role;
Comfortable working with software platforms and configuring tools - you don't need to write code, but you need to be comfortable understanding technical products
Experience writing clear, professional customer communications
Strong verbal communication skills and confidence handling calls/meetings with customers autonomously

Skills & Attributes

Technically minded - you pick up new software quickly and aren't thrown by unfamiliar systems
Strong communicator - able to translate technical issues into plain English for non-technical customers
Methodical problem solver - you don't just pass things on, you dig in and understand what's actually happening
Organised - you manage multiple issues at once without things falling through the cracks
Proactive - you spot problems before customers do and take initiative to fix them

Bonus Points

Experience in the renewable energy or property/construction industry
Familiarity with tools like Linear, HubSpot, Slack, or similar platforms
Understanding of how solar, battery, heat pump, or EV charging systems work - or demonstrable ability to learn physical and electrical concepts quickly
Experience working in a small or early-stage company.

Salary & Package

Salary:

Around £26,000 per annum
Some flexibility on salary for the right candidate with more experience

Beyond salary, here's what working at Simplified Energy looks like:

25 days holiday
We are a fully remote team but choose to meet up and work in London for a couple of days a week (this would be up to you)
Real ownership and responsibility from day one.
Direct access to the founders and the product team - your feedback will help shape what we build
A culture that values work-life balance as much as it values hard work
The chance to grow into a team lead or operations role as we scale

How to Apply

Send us a CV or LinkedIn profile and a short cover note - not a formal letter, just a few lines telling us who you are, what you've done, and why this role interests you. If you've got a specific example of a tricky support or technical problem you solved, we'd love to hear it.

Apply to: [email protected]

Pay: £25,600.00-£28,500.00 per year

Benefits:

Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

systems installer jobs in romford, eng

Technical Support Specialist

Apprentice Technical Administrator

SaaS Technical Support Specialist

Trainee Garage Door Servicer/Installer Engineer

Operations and Projects Executive

Commercial Kitchen Extraction & Ductwork Installer

Plumber / Heating and Ventilating Installer and Repairer

Commercial Kitchen Extraction & Ductwork Installer

Heat Pump Installer

Vehicle Security Installer

TECHNICAL SERVICE SPECIALIST

Client Support Executive

Security Systems Installer

Trainee Installer - St Albans

Residential Watermist Installation Engineer

LV Switchgear & Busbar Installer

Senior Security Engineer/Technician of CCTV, Access Control, Door Entry and Intruder Alarms

Solar PV & Battery Installer (Domestic) – Greater London & South West

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Sign Installer (Self Employed/Contractor)

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