client manager Work, Jobs in rossendale, lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
5d
Project Coordinator
M Group —Burnley
- £30,000 - £40,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Meetings & Events (M&E) Operations Manager
Providence Hotels —Accrington
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Quick apply
4d
Office Administration Assistant / Records Clerk: Bury
Butcher & Barlow —Bury
5d
Letting Agent
The Letting Experts —Rossendale
- £70,000 - £100,000 a year
- Remote
6d
Junior Event Manager
Don't Panic Projects —Rossendale
- From £25,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Organisational skills
- Work from home
Quick apply
20h
Housing Management Officer
Stepping Stone Projects —Accrington
- £27,261 - £30,308 a year
- Full-time
10d
Client Relationship Manager
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
Quick apply
10h
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £30,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
5d
Site Office Manager
Costain —Bury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
5d
Mobile Response Manager
Top Marks For Security Services Ltd —Rossendale
- Full-time
- Management
- Customer service
- Driving
Quick apply
Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
10d
Technical Services Manager
Equans —Burnley
- Full-time
- Annual leave
- Employee assistance programme
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
11d
Client Relationship Manager
PayStream Accounting Services —Altrincham
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
Quick apply
3d
Project Manager
K3 Advisory Group —Bolton
- £40,000 - £50,000 a year
- Hybrid work
- Organisational skills
- Agile
- IT
Quick apply
4d
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Office Manager
Praxis Real Estate Management Ltd —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Planning & Support - Team Manager
Davies —Bolton
- Full-time
- Hybrid work
- Management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Senior Project Manager - Exhibitions and Events
Mercer Exhibitions Ltd —Blackburn
- £37,500 - £40,000 a year
- Full-time
- Project management
- Driving
- IT
- Employee discount
Quick apply
7d

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client manager jobs near rossendale, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in rossendale, lan

Helpdesk Manager

Project Coordinator

Meetings & Events (M&E) Operations Manager

Office Administration Assistant / Records Clerk: Bury

Letting Agent

Junior Event Manager

Housing Management Officer

Client Relationship Manager

Business Development Manager – DBS & Employment Screening Services

Site Office Manager

Mobile Response Manager

Guest Experience Manager

Technical Services Manager

Quality Assurance Specialist

Client Relationship Manager

Project Manager

Key Account Manager

Office Manager

Planning & Support - Team Manager

Senior Project Manager - Exhibitions and Events

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