And development Work, Jobs in Rowlands Gill, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
6d
Account Development Manager
Optegra —Gateshead
- £35,000 - £53,600 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Movements Controller
Northern Trains —Newcastle upon Tyne
- £51,575 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
5d
Head of Operations
UK Commercial Group Limited —Gateshead
- £50,000 - £62,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
Quick apply
13d
Development Coordinator
The Activity Den —Stanley
- £16.98 an hour
- Weekend availability
- CRM software
- Customer service
- Marketing
- Free parking
- Annual leave
Quick apply
Project Coordinator
Metal Services LTD —Blaydon
- £25,000 - £30,000 a year
- Full-time
- CAD
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Farm & Estate Maintenance Worker
Matfen Estates —Newcastle upon Tyne
- £26,000 - £30,000 a year
- Overtime
- Maintenance
- English
- In-person
- Annual leave
Quick apply
8d
Sales Trainer& Development Specialist
Eco Logic Partners —Gateshead
- £25,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Human resources
- Free parking
Quick apply
Business Administrator
Arlington Care Group —Consett
- £27,105 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Packer
Primula —Gateshead
- £14.62 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2h
Factory Administrator
Ibstock Plc —Birtley
- Computer literacy
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
5h
Tutor/Assessor - Education and Training
ATC Training Limited —Newcastle upon Tyne
- £27,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1h
Customer Care Co-ordinator
JD Winter Ltd —Durham
- £28,000 - £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Word processing
Quick apply
19h
Healthcare Data Processor
Virprac —Wallsend
- £13.50 an hour
- Full-time
- GP surgery experience
- English
- SQL
- Free parking
- Annual leave
Quick apply
6d
Bar Team Member
Slug And Lettuce —Newcastle upon Tyne
- Up to £12.81 an hour
- Part-time
- Bar
- No experience needed
- Employee discount
Quick apply
23h
Provision and Administration Coordinator
Stomping Grounds North East CIO —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Hybrid work
- Childcare
- Administrative experience
- Supervising experience
Quick apply
Sales Development Representative
One Utility Bill —Newcastle upon Tyne
- £29,875 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
L&D Services Manager
NRG —Newcastle upon Tyne
- £50,000 a year
- Hybrid work
- Management
- Analysis skills
Detention Custody Officer
Serco Plc —Consett
- £26,250 - £27,563 a year
- 12 hour shift
- No experience needed
- Free parking
- Paid training
Claims Handler
Winn Group —Newcastle upon Tyne
- £27,000 - £31,000 a year
- Overtime
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d

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1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

and development jobs in rowlands gill, dur

1st Line Support Engineer

Account Development Manager

Movements Controller

Head of Operations

Development Coordinator

Project Coordinator

Farm & Estate Maintenance Worker

Sales Trainer& Development Specialist

Business Administrator

Packer

Factory Administrator

Tutor/Assessor - Education and Training

Customer Care Co-ordinator

Healthcare Data Processor

Bar Team Member

Provision and Administration Coordinator

Sales Development Representative

L&D Services Manager

Detention Custody Officer

Claims Handler

I want to receive the latest job alerts for and development in rowlands gill, dur

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