Hospitality supervisor Work, Jobs in Solihull, Wmd (with Salaries)

Team Leader – Aspire Executive Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
8d
Housekeeping Supervisor
The Belfry —Sutton Coldfield
- £27,130.28 a year
- Full-time
- Management
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Hotel Supervisor
Travelodge —Birmingham
- £13.06 an hour
- Full-time
- Hotel
- Leadership
- Employee discount
Restaurant Supervisor
The Belfry —Sutton Coldfield
- £30,789.22 - £32,427.22 a year
- Full-time
- Maintenance
- Hotel
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
Experienced Restaurant Supervisor- Medicine Bham
Medicine —Birmingham
- From £13 an hour
- Customer service
- Supervising experience
- In-person
- Employee discount
Quick apply
2d
Food and Beverage Supervisor
Wilson Vale Catering Ltd —Birmingham
- £28,500 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
- Paid training
- Employee assistance programme
Quick apply
1d
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Housekeeping Team Leader
Wyndale Living —Birmingham
- £13.00 - £13.50 an hour
- Weekend availability
- Travel
- Organisational skills
- IT
Quick apply
4d
Floor Restaurant Supervisor
The Lewisham at Dartmouth Golf Course —West Bromwich
- From £12.70 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Food and Beverage Supervisor
Travelodge —Birmingham
- £13.06 an hour
- Full-time
- Leadership
- Employee discount
5d
Front of House Supervisor
Holroyd Howe —Bromsgrove
- Full-time
- Hospitality
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Bar Supervisor
Pasture Birmingham —Birmingham
- £13.30 - £18.10 an hour
- Full-time
- Serving
- Bar
- Kitchen experience
- Employee assistance programme
Quick apply
Housekeeping Supervisor
WGC —Birmingham
- £13.77 an hour
- English
- Hotel
- Mentoring
- Language training provided
- Employee discount
2d
Food & Beverage Supervisor
DoubleTree by Hilton Stratford upon Avon —Stratford-upon-Avon
- £13.75 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Restaurant Supervisor
Franco Manca —Birmingham
- £13.06 - £17.06 an hour
- Weekend availability
- Supervising experience
- Leadership
- Restaurant
- Employee discount
- Referral programme
Quick apply
3d
Cafe Bar Supervisor (Craft & Culture) - Fixed Term (Museum of The Jewellery Quarter)
Birmingham Museums Trust —Birmingham
- £27,597.00 - £27,597.76 a year
- Full-time
- Bar
- Sales
- Organisational skills
4d
Venue and Bar Supervisor
PLAYERS PARTY ROOMS —Coventry
- £26,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
Housekeeping Supervisor
The Belfry Hotel & Resort —Sutton Coldfield
- £27,130.28 a year
- Full-time
- Management
- Maintenance
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Food & Beverage Supervisor
Lea Marston Hotel —Sutton Coldfield
- From £13.71 an hour
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Annual leave
Quick apply
11d
Front of House Supervisor
Lichfield Cathedral —Lichfield
- £26,389 a year
- Weekend availability
- Hospitality
- Culinary experience
- Supervising experience
- Employee discount
Quick apply
5d

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hospitality supervisor jobs near solihull, wmd

Team Leader – Aspire Executive Lounge - Birmingham Airport

Swissport International AG -
Birmingham

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

Hospitality
Computer literacy
Microsoft Office
Mentoring
Business coaching
Communication skills

Full job description

Overview:

Lounge Team Leader- Level 4

Location: Birmingham Airport

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality?

If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you.

We are Aspire Executive Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.

We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.

Job Summary:

As a Team Leader you will report to the Assistant Manager and be the senior leader of the team ensuring each member of the team is exceeding the expectations of our guests, so they leave our lounges feeling Welcome, Relaxed & Energised.

Responsibilities:

Key responsibilities:

Leadership:

Provide professional day to day leadership to your team, ensuring the highest standards of health and safety, quality, customer service and security are met and maintained.
Coach and mentor staff in order to maintain professional standards.
To actively manage your team members ensuring that every member receives timely, appropriate feedback, to improve day to day performance and behaviour.
To act as a role model to staff, by tackling poor performance and misconduct whenever it occurs.
To take a pro-active approach to support the operation to best effect in all cases including being the champion for service, dietary and allergen information.
To take personal responsibility to ensure that the team delivers the appropriate service to the same high standards on every occasion, in order to reduce health and safety incidents and always provide a consistent service to customers.
Communicate and collaborate to engage others.

Essential Skills:

Can communicate clearly with your people to help them understand the company’s strategy and goals.
Be able to build positive and trusting relationships
Embrace an ideas culture to enable teams to create an agile edge.
Promote flexibility, adaptability and agility to enable contingency time.
Provide feedback to the team on operational results to ensure service standards are always upheld.
Personal and professional integrity of the highest order.
Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment
Adhoc reasonable requests by local leadership team.

KPI’s

Health and Safety.
Customer feedback / satisfaction via NPS.
Efficiency of staffing on a shift-by-shift basis.
Cost of sale controls.
Employee Satisfaction.

Qualifications:

Qualifications and Competences:

Background in hospitality or customer services in a supervisory position with high levels of customer interaction.
Coaching and mentoring skills preferable but not essential.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L3.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Supervisory Training
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Apply Now

Refine Your Search

hospitality supervisor jobs in solihull, wmd

Team Leader – Aspire Executive Lounge - Birmingham Airport

Housekeeping Supervisor

Hotel Supervisor

Restaurant Supervisor

Experienced Restaurant Supervisor- Medicine Bham

Food and Beverage Supervisor

Reception Supervisor

Housekeeping Team Leader

Floor Restaurant Supervisor

Food and Beverage Supervisor

Front of House Supervisor

Bar Supervisor

Housekeeping Supervisor

Food & Beverage Supervisor

Restaurant Supervisor

Cafe Bar Supervisor (Craft & Culture) - Fixed Term (Museum of The Jewellery Quarter)

Venue and Bar Supervisor

Housekeeping Supervisor

Food & Beverage Supervisor

Front of House Supervisor

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