Client manager Work, Jobs in Somercotes, Dby (with Salaries)

Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
6d
Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
20h
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
1d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
4d
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Service Delivery Manager
Digital Space —Newark-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
Office Manager
GR groundwork’s & building services Ltd —Chesterfield
- £13 - £16 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Senior Client Manager
Alexander Accountancy —Burton-On-Trent
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
- Accounting
- Mentoring
- Free parking
- Work from home
Quick apply
1d
Operations Manager
Aspens —Derby
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Privat Client Senior Manager - Trust Specialist
Cooper Parry —Derby
- Full-time
- Remote
- Tax experience
1d
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
13d
Depot Scheduler
Go Traffic Management —Alfreton
- Management
- CAD
- Driving
Quick apply
Customer Development Manager - Food
Caldic —Chesterfield
- Sales
- Analysis skills
- Communication skills
7d
Customer Service Analyst
FERRERO —Alfreton
- Customer service
- Communication skills
Careers for Military Veterans and other members of the Armed Forces Community
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Military
- Leadership
Contracts Manager / Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
20h
Health and Safety Advisor
Herrett Construction Contractors —Sutton-In-Ashfield
- £45,000 a year
- Full-time
- Management
- Microsoft Office
- Travel
Quick apply
6d
Project Manager
ECS Engineering Services Ltd —Sutton-In-Ashfield
- Full-time
- Bachelor's degree
- First Aid Certification
- Team management
Quick apply
2d

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Customer Care Co-Ordinator

Network Plus -
Alfreton

Quick apply

Job details

Permanent
£28,000 - £28,600 a year
6 days ago

Qualifications

Wastewater treatment
Communication skills

Full job description

Description

As a Customer Care Co-ordinator on our National Grid Electricity Distribution Contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will also be responsible for managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. In addition to the above, the role will support the wider team in understanding and analysing customer survey data and leading process improvements for the customer.

Key Responsibilities

You will lead any customer queries or complaints associated with delivery
You will log and chase for updates relating to any customer concerns ensuring they are dealt with within a timely manner
You will work with Supervisors and Colleagues to investigate the root causes of failings and work alongside our Customer Liaison Officer to help navigate better practices to avoid future issues of a similar nature.
You will report daily to Framework managers the current amount of outstanding enquiries or complaints to inform them of the teams performance.
You will lead the close out call activities to the customer to make sure they are 100% happy with the outcome of their query

Experience and Qualifications

Previous experience in a similar, customer focused role
Willingness to learn
Enthusiastic and self-motivated
Ability to lead and motivate others
Effective verbal and written communication skills with the ability to engage with Customers
Willingness to challenge processes and implement change where necessary
Ability to coach those working within your team and wider network
Ability to analyse data and understand how to make improvements which will have a positive impact on performance

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

client manager jobs in somercotes, dby

Customer Care Co-Ordinator

Business Development Manager (BDM)

Contact Centre Manager

Commercial Manager

Administrator

Client Services Manager

Service Delivery Manager

Office Manager

Executive Events Host

Senior Client Manager

Operations Manager

Privat Client Senior Manager - Trust Specialist

Business Development Manager (Creative Agency)

Depot Scheduler

Customer Development Manager - Food

Customer Service Analyst

Careers for Military Veterans and other members of the Armed Forces Community

Contracts Manager / Business Development Manager (BDM)

Health and Safety Advisor

Project Manager

I want to receive the latest job alerts for client manager in somercotes, dby

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