Customer support & client services Work, Jobs in Somercotes, Dby (with Salaries)

Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
7d
Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
3d
Customer Service Agent - Fixed term contract up to 12 months to cover maternity leave
John Pye & Sons —Chesterfield
- Up to £25,125 a year
- Full-time
- English
- Data entry
- Computer skills
- Free parking
- Annual leave
Quick apply
6d
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Administrator with reception duties
Dey & Co. Chartered Accountants —Newbold
- £12.71 - £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Customer Support Advisor - Newark
First Mile —Newark-on-Trent
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Client Experience Co-Ordinator
We Fix Feet Limited —Ilkeston
- £24,960 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Variable Hours Exams Invigilator
Chesterfield College —Chesterfield
- £15.12 an hour
- Full-time
- Customer service
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Retrofit Scheme Administrator
Westville —Shirebrook South West
- £29,250 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Sales Advisor
Gallagher —Mansfield
- Up to £30,000 a year
- Full-time
- Sales
- Customer service
- Travel
- Employee stock purchase plan
- Life insurance
Quick apply
Customer Liaison Officer
Places for People —Derby
- £30,000 a year
- IT
- Communication skills
- Employee discount
- Flexible schedule
6d
Sales & Events Executive
Moorwood Hotel Collection —Alfreton
- £24,420.00 - £62,179.15 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Customer Service Advisor
Enable Services —Belper
- £24,420 - £25,000 a year
- Weekend availability
- Bilingual
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Referral programme
Nursery Administrator
Magic Roundabout Nursery —Ilkeston
- £26,440 - £28,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Microsoft Office
- Project management
- IT
Quick apply
Operations Support Coordinator
Four Seasons Installs —Swadlincote
- £25,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Customer Service Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
9d

I want to receive the latest job alerts for customer support & client services in somercotes, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services jobs near somercotes, dby

Customer Care Co-Ordinator

Network Plus -
Alfreton

Quick apply

Job details

Permanent
£28,000 - £28,600 a year
7 days ago

Qualifications

Wastewater treatment
Communication skills

Full job description

Description

As a Customer Care Co-ordinator on our National Grid Electricity Distribution Contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will also be responsible for managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. In addition to the above, the role will support the wider team in understanding and analysing customer survey data and leading process improvements for the customer.

Key Responsibilities

You will lead any customer queries or complaints associated with delivery
You will log and chase for updates relating to any customer concerns ensuring they are dealt with within a timely manner
You will work with Supervisors and Colleagues to investigate the root causes of failings and work alongside our Customer Liaison Officer to help navigate better practices to avoid future issues of a similar nature.
You will report daily to Framework managers the current amount of outstanding enquiries or complaints to inform them of the teams performance.
You will lead the close out call activities to the customer to make sure they are 100% happy with the outcome of their query

Experience and Qualifications

Previous experience in a similar, customer focused role
Willingness to learn
Enthusiastic and self-motivated
Ability to lead and motivate others
Effective verbal and written communication skills with the ability to engage with Customers
Willingness to challenge processes and implement change where necessary
Ability to coach those working within your team and wider network
Ability to analyse data and understand how to make improvements which will have a positive impact on performance

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

customer support & client services jobs in somercotes, dby

Customer Care Co-Ordinator

Customer Support Specialist

Customer Service Agent - Fixed term contract up to 12 months to cover maternity leave

Administrator

Administrator with reception duties

Customer Support Advisor - Newark

Client Experience Co-Ordinator

Variable Hours Exams Invigilator

Customer Service Advisor

Retrofit Scheme Administrator

Sales Advisor

Customer Liaison Officer

Sales & Events Executive

Customer Service Advisor

Customer Services Executive

Nursery Administrator

Operations Administrator

Operations Support Coordinator

Executive Events Host

Customer Service Advisor

I want to receive the latest job alerts for customer support & client services in somercotes, dby

Related Searches

Explore jobs in more locations

Description

Key Responsibilities

Experience and Qualifications

Salary and Benefits

About Network Plus

Jobseeker tools

Employer Tools

Browse

Stay Connected