Front desk receptionist Work, Jobs in South Ockendon (with Salaries)

Receptionist/Administrator
The Derry Court Medical Practice —South Ockendon
- £12.71 an hour
- Part-time
- IT
- In-person
- Communication skills
Quick apply
7d
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Bubbly Dental Receptionist (5 shifts/week)
2 Green Dental —Dartford
- £19,000 - £26,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick apply
2d
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Clinic Receptionist
London School of Osteopathy —Bethnal Green
- £14.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
8d
Receptionist
Mytime Active —Orpington
- £12.76 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Referral programme
6d
Veterinary Receptionist
Lawton & Stoakes Veterinary Surgery —Romford
- £11.00 - £12.90 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Annual leave
Quick apply
2h
Medical Receptionist
Maylands healthcare —Hornchurch
- £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Patient care
- Free parking
Quick apply
2d
Receptionist/Administrator
West Green Surgery —London
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Quick apply
Dental Receptionist
DentalKind —Billericay
- From £13 an hour
- Part-time
- Social media management
- Customer service
- English
Quick apply
Dental Receptionist
Smile Welling Dental Care —Welling
- From £12.50 an hour
- Part-time
- Social media management
- Customer service
- Administrative experience
Quick apply
7d
Medical Receptionist
Chapel Street Surgery —Tilbury
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- IT
Quick apply
1h
Hotel Receptionist
Palms Hotel —Hornchurch
- From £12.71 an hour
- Part-time
- Hospitality
- English
- Hotel
- Free parking
Quick apply
Front Desk Receptionist (Part-Time)
Gracie Barra Bromley Ltd —Bromley
- £12.21 - £14.00 an hour
- Part-time
- Spanish
- Customer service
- Accounting
- Free parking
- Employee discount
Quick apply
Golf Receptionist
Mytime Active —Bromley
- £26,540.80 a year
- Part-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
- Referral programme
6d
School Receptionist and Admin Assistant
Sevenoaks Prep School —Sevenoaks
- £26,569 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
12d
Receptionist
LYNWOOD MEDICAL CENTRE —Romford
- £12.80 - £13.20 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Store discount
- Employee discount
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
School Receptionist
St David's Prep —West Wickham
- Up to £10,800 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
14d
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply

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Receptionist/Administrator

The Derry Court Medical Practice
South Ockendon

Quick apply

Job details

Part-time
£12.71 an hour
7 days ago

Benefits

Company pension

Qualifications

Infection prevention & control
IT
Communication skills

Full job description

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: PRACTICE MANAGER/THE PARTNERS

HOURS: 20 HRS PER WEEK

WAGE: £12.71 Per Hour

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Duties and Responsibilities:

Administration

To have a thorough knowledge of all Practice procedures.
To work in accordance of written protocols
Filing post in medical records
Fax and photocopy as requested
Ensure courier takes all documentation and samples at the appropriate time
Open and distribute incoming mail

Reception

Ensure an effective and efficient reception service is provided to patients any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork

Appointments

Process appointment requests for today future appointments from patients by telephone and in person.
Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor

Computer

Registrations of new patients – computer data entry and medical records.
Process patients change of address – computer data and medical records (have knowledge of Practice area.
Ensure the changing of back-up tapes in line with the Practice’s Standard Operating Policies.

Telephone

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Have working knowledge of telephone/bleep system, during and after hours.

Other Tasks

Open up premises at the start of the day when first to arrive, de-activate alarm and make all the necessary preparations to receive patients
Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practice’s Health & Safety Policy
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off, all electrical equipment has been turned off and the alarm activated

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will implement and lead on a full range of promotion and management their own and others’ health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
Undertaking periodic infection control training
Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Attendance at the quarterly Protected Time Meetings
Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practice’s ethos of recording of any errors or near misses and learning by mistakes without blame
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply all Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

front desk receptionist jobs in south ockendon

Receptionist/Administrator

Salon Receptionist & Consultant

Bubbly Dental Receptionist (5 shifts/week)

Front of House Receptionist

Clinic Receptionist

Receptionist

Veterinary Receptionist

Medical Receptionist

Receptionist/Administrator

Dental Receptionist

Dental Receptionist

Medical Receptionist

Hotel Receptionist

Front Desk Receptionist (Part-Time)

Golf Receptionist

School Receptionist and Admin Assistant

Receptionist

Receptionist

School Receptionist

Receptionist & Administrator

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