Housing officer Work, Jobs in Southgate Green N11 (with Salaries)

Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Student Welfare Officer
Mont Rose College of Management & Sciences —Ilford
- £33,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
3d
Housing Solutions Officer
Civic Recruitment Limited —Enfield
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Housing Assistant
Epping Forest District Council —Epping
- £30,851 - £31,686 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
1d
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Housing Supply Officer
Civic Recruitment Limited —London
- Organisational skills
- IT
- Communication skills
Quick apply
Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Senior Housing Practitioner
Support When It Matters —Hackney
- £33,000 - £33,500 a year
- Full-time
- Microsoft Outlook
- Project management
- Travel
Quick apply
4d
Information, Advice and Guidance (IAG) Officer
Disability Action Haringey —Wood Green
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Mentoring
- In-person
- Free parking
- Annual leave
Quick apply
11d
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
2d
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
1d
Housing Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Full-time
- Communication skills
- Employee discount
4d
Sheltered Housing Officer
Aster Group —London
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Supported Housing Officer
Beyond Healthcare Medical —London
- £14.00 - £15.50 an hour
- Temporary
- Customer service
- English
- Microsoft Office
Quick apply
2d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
3d
Tenancy Sustainment Officer
Christian Action Housing —London
- £32,000 a year
- Full-time
- Annual leave
Quick apply
5d
Maintenance Officer
Liaise —London
- £30,000 a year
- Full-time
- Maintenance
- Plumbing
- Employee assistance programme
- Employee discount
Quick apply
10d
Housing Officer
Independent Housing UK Ltd —North London
- £28,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Negotiation
- Employee discount
Quick apply
12d
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
13h

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Income Collection Officer

Pinnacle Group -
Holborn

Quick apply

Job details

Temporary
£19.50 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is an ongoing temporary hybrid position.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing officer jobs in southgate green n11

Income Collection Officer

Welfare Advice Officer

Student Welfare Officer

Housing Solutions Officer

Housing Assistant

Supported Housing Officer

Housing Supply Officer

Projects & Governance Officer

Senior Housing Practitioner

Information, Advice and Guidance (IAG) Officer

Temporary Accommodation Housing Officer

Senior Housing Manager

Housing Officer

Sheltered Housing Officer

Supported Housing Officer

Housing Move On Support Officer

Tenancy Sustainment Officer

Maintenance Officer

Housing Officer

Housing Officer / Transitional Housing Officer (North West London)

I want to receive the latest job alerts for housing officer in southgate green n11

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