Customer experience manager Work, Jobs in Southwick, Wil (with Salaries)

Assistant Manager - Front of House
Apero Bars Ltd —Bradford-on-Avon
- £31,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
9d
Reception & Facilities Coordinator (Part Time)
Novuna —Trowbridge
- Part-time
- Front desk
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Trowbridge
- £11.15 - £12.71 an hour
- Overtime
Quick apply
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
Business Support Officer
Wiltshire Council —Trowbridge
- £25,989 - £26,824 a year
- Temporary
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
8d
Aftersales Support
Audience Systems —Westbury
- Full-time
- Microsoft Word
- Data entry
- In-person
- Work from home
- Life insurance
Quick apply
6d
Service Manager - Renault & Dacia Trowbridge
Platinum Motor Group —Trowbridge
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
4d
Best Start in Life Inclusion Practitioner
Wiltshire Council —Trowbridge
- £37,280 - £39,152 a year
- Temporary
- Hybrid work
- School
1d
Customer Advisor
Boots —Trowbridge
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Assistant Service Manager- Frome
Platinum Motor Group —Frome
- Up to £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
Customer Success Specialist
Furniturebox UK —Warminster
- £27,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Work from home
- Employee assistance programme
Quick apply
Deputy General Manager
Butcombe Group —Bath
- £39,000 - £41,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee assistance programme
- Employee discount
Quick apply
Assistant Store Manager
Tapi —Trowbridge
- Full-time
- Sales
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
13d
Referrals and Workflow Coordinator (Hybrid)
Midhurst Clinical Therapeutic Services —Salisbury
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
8d
Trainee Property Manager
Abode Property Management —Clifton
- £25,000 - £26,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Community and Youth Work Navigator
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Temporary
- Hybrid work
14d
Duty Manager
Wiltshire Council —Westbury
- £29,064 - £31,022 a year
- Temporary
- Hybrid work
- Leadership

I want to receive the latest job alerts for customer experience manager in southwick, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assistant Manager - Front of House

Apero Bars Ltd
Bradford-on-Avon

Quick apply

Job details

Full-time
£31,000 - £37,000 a year
9 days ago

Benefits

Company pension
Employee discount

Qualifications

Staff recruitment procedures (Human resources)
Hospitality
Front of house supervision
Food service team management
Closing procedures
Stock ordering
Employee relations case handling
Sales
Restaurant management
Cellar management
Complaint handling
Cost control
Sales forecasting
Food and beverage team management
Staff training
Opening procedures
Bar management
Forecasting
POS
Overseeing budgeting and forecasting
Recruiting
Product rotation
Cash management
Ongoing financial performance monitoring
Risk assessment
Training & development
Stock replenishment
Financial management
Child safeguarding
Loss prevention
Stocktaking
Stock coordination
Team motivation leadership
Facilities maintenance
Stock rotation
Rota coordination
COSHH compliance

Full job description

We are a 2 rosette, Michelin recommended, food led restaurant and bar. Our menus are seasonal and we aim to source produce from local producers and growers.

We are looking for a friendly, motivated individual with experience in hospitality. Able to work closely with the general manager to achieve a high and consistent level of service. Someone with a knowledge of wine, cocktails and a keen interest in food. We are a small team so good communication and ability to work alongside others is essential.

To ensure the smooth running of the business, at all times. To manage, train and develop the team, with the key aim of delivering excellent customer service at all times, retaining and attracting new customers and building both sales and profitability.

Specific

Ensure that opening and closing procedures are adhered to, in line with company policy, taking account of security and the health & safety of people and property.

Work in all areas, to ensure that best practice is maintained by the team and that any areas requiring improvement may be identified.

Assist in the control of all aspects of finance within the bar function, including sales, gross profit, stock control, core wages and controllable expenditure

Be accountable for all cash management throughout the pub and conduct thorough investigations for all cash-loss issues

Review P&L account monthly with the team, agreeing on clear targets for improvements for any targets not achieved

Maximise all sales opportunities in the business. Have an understanding of all promotions and point-of-sale requirements and work with the team to maximise sales at every opportunity

Forecast bar sales weekly and quarterly and be responsible for accurate rota-planning, based on forecast sales and core wage budget

Plan all rotas in line with budgeted targets and forecasts, taking the necessary daily action to reduce/increase hours, in line with sales

Manage all delivery processes, including checking in orders, storage, stock rotation, security, loss investigation and staff training

Manage all stock-management processes, including timely stock counts, line checks, wastage reports, loss investigation and staff training

Complete product-ordering on time, every time

Follow company security procedures, including loss prevention measures and procedures for the security of staff and premises, at all times

Carry out risk assessments to ensure staff and customers’ safety; ensure the adherence to children-specific guidelines

Monitor and manage all bar maintenance issues and manage third-party contractors where applicable

Be aware of and adhere to licensing, data protection, Health & Safety at Work and COSHH legislation, at all times

Manage the bar and FOH team, including day to day performance. Also motivating and leading the team to work to the highest standards, at all times

Identify and monitor training needs of the bar and FOH team and take an active role in developing people

Manage the day-to-day attendance of the team, in line with company sickness and absence management policies and procedures

Deal with any employee complaints and/or grievances promptly, in line with company guidelines

Manage and maintain correct staffing levels, in line with targets and in relation to sales-forecasting

Communicate effectively with the team, through regular meetings – manager’s meetings to be held weekly and team meetings to be held monthly, in line with an established communications calendar

Identify recruitment needs and take an active role in search and selection activities and the appointment of staff

Maintain personal knowledge and development by reading appropriate industry news and publications, identifying relevant training, attending courses

Always adhere to all company policies and procedures and licensing laws

Carry out any reasonable duties as instructed by business owners

Job Types: Full-time, Permanent

Pay: £31,000.00-£37,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in southwick, wil

Assistant Manager - Front of House

Reception & Facilities Coordinator (Part Time)

Crematorium Manager

Events & Hospitality Manager

Sales Assistant at Tesco

Helpdesk Team Leader

Business Support Officer

Aftersales Support

Service Manager - Renault & Dacia Trowbridge

National Account & Export Sales Manager

Best Start in Life Inclusion Practitioner

Customer Advisor

Assistant Service Manager- Frome

Customer Success Specialist

Deputy General Manager

Assistant Store Manager

Referrals and Workflow Coordinator (Hybrid)

Trainee Property Manager

Community and Youth Work Navigator

Duty Manager

I want to receive the latest job alerts for customer experience manager in southwick, wil

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected