Care coordinator Work, Jobs in St. Asaph, Den (with Salaries)

Customer Care Coordinator
Castle Green Homes —St. Asaph
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Life insurance
Quick apply
8h
Care Co-ordinator
Gofal Seibiant Care Ltd —Rhyl
- £14.00 - £15.78 an hour
- Part-time
- Hybrid work
- Organisational skills
- IT
- Care plans
Quick apply
Activities Co-ordinator
Sky care north wales Ltd —Rhyl
- £12.71 an hour
- Part-time
- In-person
- Communication skills
- Free parking
Quick apply
Administration AssistantEdge of Care Coordinator
Conwy County Borough Council —Colwyn Bay
- £25,185 - £25,583 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Data entry
- Annual leave
8d
Activity Coordinator
Abbey Dale House —Colwyn Bay
- £12.71 - £13.00 an hour
- Part-time
- Organisational skills
- In-person
- Communication skills
- Flexitime
Quick apply
Care Coordinator - Chester
Cheshire and Wirral Partnership NHS FoundationTrust —Chester
- £28,392 - £31,157 a year
- Full-time
- Acute care experience
3d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Wirral
- £13.27 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Activities Co-ordinator
Fairfield Nursing Home —Wirral
- From £12.71 an hour
- Part-time
- Nursing home
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Activities Coordinator, Rowan Garth Care Village
Bloomcare —Liverpool
- £12.71 an hour
- Organisational skills
- Communication skills
- Free parking
- Paid training
Assistant Reablement Coordinator
Cheshire West and Chester Council —Ellesmere Port
- Annual leave
- Employee assistance programme
10d
Activities Co-ordinator
St Georges Liverpool Ltd —Wallasey
- £13.45 an hour
- Full-time
- Computer literacy
- Writing skills
- Computer skills
Quick apply
4d
SMILE & Mini-SMILE Coordinator
Daisy Inclusive UK —Liverpool
- £18 an hour
- Part-time
- Experience working with individuals with disabilities
- Supervising experience
- Experience working with children
Quick apply
9d
Activities Co-Ordinator
Athena Healthcare Group —New Brighton
- £12.21 an hour
- Full-time
- Time management
- Referral programme
Activities Co-ordinator
Walton Manor Nursing Home —Liverpool
- £12.87 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Care Coordinator
Comfort Call Limited —Liverpool
- £25,364 a year
- Monday to Friday
- Management
- Leadership
2d
Activities Coordinator
Orchard Healthcare Group —Thornton
- From £12.71 an hour
- Weekends only
- Social media management
- Free parking
Quick apply
Activities Coordinator
Orchard Care Homes —Thornton
- £12.71 an hour
- Weekends only
- Social media management
- Free parking
Activities Co-ordinator based at Mayfields, Ellesmere Port
MHA —Ellesmere Port
- £13.60 an hour
- Part-time
- Organisational skills
- Communication skills
- Annual leave
3d

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Customer Care Coordinator
Castle Green Homes —St. Asaph
Communication Skills: Excellent telephone manners and written communication skills to interact with customers and stakeholders professionally.
Quick apply
8h
Care Co-ordinator
Gofal Seibiant Care Ltd —Rhyl
Full UK driving licence with access to a vehicle, able to drive to locations across Anglesey and Gwynedd. Liaise with social workers, community resource teams (…
£14.00 - £15.78 an hour
Quick apply

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care coordinator jobs near st. asaph, den

Customer Care Coordinator

Castle Green Homes -
St. Asaph

Quick apply

Job details

Permanent | Full-time
8 hours ago

Benefits

Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Front desk
Customer interaction
Communication skills
A Level

Full job description

Job Specification: Customer Care Coordinator

Position: Customer Care Coordinator

Job Description:

As a Customer Care Coordinator at Castle Green Homes, you will play a vital role in ensuring the seamless management of the Willow portal and providing outstanding support to the Customer Care team. Your primary responsibilities will revolve around responding to customer repair requests and inquiries promptly, contributing to enhancing the overall customer journey and maintaining the company's high NHBC rating. Additionally, you will be involved in developing reporting systems to identify customer issues and complaints' root causes, as well as coordinating appointments and communication with various stakeholders.

Key Responsibilities:

Willow Portal Management: Handle customer repair requests and communications via the Willow portal, ensuring timely responses and resolutions to meet or exceed customer expectations.

Administrative Support: Provide administrative assistance to the Customer Care team, maintaining accurate records, managing documentation, and handling day-to-day operational tasks.

Customer Service Improvement: Actively contribute to enhancing the overall service delivery to customers by identifying areas for improvement in the customer journey and proposing actionable solutions.

NHBC Survey Management: Promote and actively contribute to the management of NHBC 8-week and 9-month surveys to maintain Castle Green Homes' 5-star rating.

Develop and maintain reporting systems to analyse customer issues and complaints, extracting valuable insights to be shared with the Senior Management team.

Appointment Scheduling: Efficiently schedule appointments between customers, Castle Green Technicians, and external contractors/suppliers, ensuring optimal coordination and communication.

Interdepartmental Liaison: Collaborate with other departments and external partners and stakeholders when necessary to facilitate smooth operations and customer support.

Reception Support: As required, assist with main Reception duties on an ad hoc basis, such as providing cover during periods of absence.

Adaptability: Demonstrate the ability to handle multiple tasks and prioritise workloads effectively to meet deadlines and maintain excellent customer service standards.

Required Skills:

Prioritisation: Strong ability to prioritise and organize workloads efficiently, ensuring timely resolution of customer queries and issues.

Communication Skills: Excellent telephone manners and written communication skills to interact with customers and stakeholders professionally.

Team Player: Capable of working effectively as part of a team, collaborating with colleagues to achieve common goals.

Initiative: Able to work independently and unsupervised, managing your own schedule and taking the initiative to handle tasks effectively.

Benefits:

Company events
Company pension
Life insurance
On-site parking
Private medical insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

St Asaph

Education:

A-Level or equivalent (preferred)

Work Location:

In person

Job Types: Permanent, Full-time

Benefits:

Company events
Company pension
Private medical insurance

Ability to commute/relocate:

St. Asaph LL17 0LJ: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Housebuilding Industry: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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care coordinator jobs in st. asaph, den

Customer Care Coordinator