Client executive Work, Jobs in Stanstead, Sfk (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Client Service Executive – Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Recruitment Executive
J & L Recruitment Ltd —Stowmarket
- £25,420 - £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
6d
Client Executive
Specialist Risk Group —Witham
- Full-time
- Business development
- Organisational skills
- Communication skills
- Life insurance
- Sick pay
10d
Sales Client Executive
Drax Group —Ipswich
- Full-time
- Analysis skills
Sales Executive
Beauty Bell —Bury St. Edmunds
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
9d
Executive Assistant
Cambridge Consultants —Cambridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Work from home
Business Development Executive (Lead Generation & Strategic Maintenance Contracts)
Anglia Door Systems Ltd —Thetford
- Full-time
- Business development
- Contracts
- In-person
- Employee discount
- Referral programme
Quick apply
Credit Controller Executive
People Worldwide Limited —Colchester
- £13 an hour
- Full-time
- CRM software
- English
- Analysis skills
Quick apply
7d
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Legal Executive
People Worldwide Limited —Colchester
- £13 an hour
- Full-time
- CRM software
- English
- Computer skills
Quick apply
2d
Programme Manager (Custom Programmes) - 2 vacancies
JBS Executive Education Ltd —Cambridge
- £33,361 - £41,474 a year
- Weekend availability
- Hybrid work
- Customer service
- Agile
- Communication skills
- Flexible schedule
Sales Executive
People Worldwide Limited —Colchester
- £13 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service and Facilities Coordinator
Sodexo —Cambridge
- £14.55 an hour
- Full-time
- Microsoft Powerpoint
- Hotel
- Experience working with children
- Employee assistance programme
- Employee discount
Quick apply
13d
Client Support
Miller Insurance Services —Ipswich
- Part-time
- Travel
- Annual leave
Customer Service & Acquisitions Lead
Civic Recruitment Limited —Colchester
- £19.23 an hour
- Full-time
- Microsoft Word
- Business development
- Analysis skills
Quick apply
Client Services Director
Focus Agency Group Limited —Colchester
- £55,000 - £60,000 a year
- Full-time
- Management
- Business development
- Travel
- Work from home
- Employee stock ownership plan
Quick apply
6d
Sales Executive
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
Sales Adviser (telephone based)
The Registered Office (UK) Ltd / MYCO Works —Ipswich
- From £12.71 an hour
- Full-time
- CRM software
- Communication skills
- Bereavement leave
Quick apply

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Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client executive jobs in stanstead, sfk

Business to Business Customer Service / Success Executive

Client Service Executive – Insurance

Recruitment Executive

Client Executive

Sales Client Executive

Sales Executive

Executive Assistant

Business Development Executive (Lead Generation & Strategic Maintenance Contracts)

Credit Controller Executive

Head of Operations

Legal Executive

Programme Manager (Custom Programmes) - 2 vacancies

Sales Executive

JUNIOR SALES ADVISOR

Customer Service and Facilities Coordinator

Client Support

Customer Service & Acquisitions Lead

Client Services Director

Sales Executive

Sales Adviser (telephone based)

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