Customer support & client services occupations Work, Jobs in Stapleford, Ntt (with Salaries)

Customer Service Representative
Sunspel —Long Eaton
- Full-time
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
Quick apply
10d
Senior Customer Success Manager
YIH Property Holdings Limited —Nottingham
- £38,000.00 - £49,867.48 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Communication skills
- Free parking
- Life insurance
Quick apply
Customer Service/Sales Advisor
Catering24 ltd —Ilkeston
- £26,000 a year
- Part-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
2h
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- £27,980 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Customer Services Assistant
Chelmsford Star Co-operative Society —Nottingham
- £12.75 an hour
6d
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
6d
Client Services Coordinator
Infoshare+ Ltd —Nottingham
- £26,300 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
12d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
6d
Customer Service Executive
Creed Foodservice —Ilkeston
- £27,976 a year
- Overtime
- Customer service
- English
- IT
- Store discount
- Employee discount
Quick apply
5d
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
2d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
13d
Customer Service Advisor
Rushcliffe Borough Council —Nottingham
- £27,600 - £29,181 a year
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
10d
Customer Services Agent
Breedon Group plc —Derby
- Full-time
- Annual leave
- Employee discount
Quick apply
4d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
9d
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
10d
Customer Care Co-ordinator
Genuit Group —Ripley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Client Services Advisor
Soane Britain —Belgrave
- Full-time
- Administrative experience
- Communication skills
5d
Customer Response Operator
Linney —Mansfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Organisational skills
- IT

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Customer Service Representative

Sunspel -
Long Eaton

Quick apply

Job details

Full-time | Fixed term contract
10 days ago

Benefits

Company pension
Employee discount

Qualifications

Live chat
Microsoft Word
Hospitality
Customer service
IT
Communication skills

Full job description

At Sunspel, luxury is defined by timeless sophistication, uncompromising craftsmanship, and an unwavering dedication to quality. For more than 165 years, we have elevated the everyday wardrobe through expertly crafted pieces made from the world’s finest fabrics — designed with enduring style, comfort, and refinement in mind.

Renowned for pioneering the luxury T-shirt and producing garments in our Long Eaton factory alongside Europe’s most skilled makers, Sunspel has become synonymous with understated British luxury and impeccable design. Our collections are appreciated globally by customers who value authenticity, exclusivity, and exceptional attention to detail.

We are now seeking a polished and customer-focused Customer Service Advisor to join our team and deliver a premium service experience that reflects the quality, care, and elegance at the heart of the Sunspel brand.

The Role

This role is about far more than responding to customer enquiries — it is about delivering an elevated service experience that reflects the sophistication and craftsmanship of the Sunspel brand. As part of the Customer Service team, you will create thoughtful, personalised interactions for customers who value timeless luxury, exceptional quality, and refined style.

Whether assisting a first-time client discovering Sunspel or supporting a long-standing loyal customer, you will provide a highly attentive and tailored level of service that embodies the care, elegance, and excellence behind every Sunspel product.

Working closely with our ecommerce, retail, warehouse, and wholesale teams, you will help ensure every stage of the customer journey feels effortless, seamless, and distinctly premium — reinforcing the trust and loyalty our customers associate with the brand.

What You’ll Be Doing

Delivering an elevated and highly personalised customer experience across email, telephone, live chat, and social channels, ensuring every interaction reflects the refinement of the Sunspel brand
Offering expert guidance on sizing, fit, fabric composition, styling, and garment care, helping customers make confident and considered purchases
Managing orders, exchanges, returns, and delivery enquiries with professionalism, efficiency, and a luxury-level attention to detail
Building lasting relationships with customers through thoughtful communication, genuine care, and a tailored approach to service
Acting as a true brand ambassador, confidently communicating Sunspel’s heritage, craftsmanship, and commitment to timeless British luxury
Collaborating closely with ecommerce, retail, warehouse, and wholesale teams to deliver a seamless and premium customer journey at every touchpoint
Identifying opportunities to exceed expectations, create memorable experiences, and strengthen long-term customer loyalty
Supporting customer experience initiatives and contributing to the continuous evolution of best-in-class service standards as the brand grows

Who We’re Looking For

You are polished, personable, and detail-driven, with a genuine passion for delivering an exceptional luxury customer experience. You understand that premium service goes beyond resolving enquiries — it is about building meaningful relationships, anticipating customer needs, and creating moments that leave a lasting impression.

You combine warmth and professionalism with a refined approach to communication, ensuring every interaction reflects the sophistication, care, and quality synonymous with the Sunspel brand.

You will likely have:

Previous experience within luxury retail, premium fashion, hospitality, or high-end customer service environments
Exceptional written and verbal communication skills, with the ability to engage customers in a confident and refined manner
A calm, composed, and solutions-focused approach, particularly within fast-paced or high-pressure situations
Strong organisational abilities and meticulous attention to detail, ensuring accuracy and consistency across every customer interaction
Confidence using customer service platforms, ecommerce systems, and digital communication tools
A genuine appreciation for luxury fashion, craftsmanship, premium fabrics, and timeless design
The ability to collaborate effectively across teams while maintaining a seamless and elevated customer journey

Most importantly, you take pride in delivering thoughtful, personalised experiences and are passionate about building customer loyalty through outstanding service and attention to detail.

Why Join Sunspel?

Be part of one of Britain’s most iconic luxury clothing brands
Work with beautifully made products and a rich heritage dating back to 1860
Join a collaborative and passionate team with a modern, entrepreneurial spirit
Opportunity to grow within an internationally respected brand
Staff clothing allowance and generous employee discount
Supportive culture that values craftsmanship, creativity, and excellence

This is a full-time, on-site role based at our Long Eaton site, working 37.5 hours per week across five days.

Shifts are scheduled on a rota basis within our operating hours of 8:00am to 8:00pm, Monday to Sunday, with two rest days per week.

This is a temporary position of 6 months, with the possibility to lead to permanent.

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in stapleford, ntt

Customer Service Representative

Senior Customer Success Manager

Customer Service/Sales Advisor

Customer Services Executive

Customer Support Representative

Customer Services Assistant

Customer Service Agent

Client Services Coordinator

Customer Service Advisor

Customer Service Executive

Customer Service Advisor

Customer Service Administrator

Customer Service Advisor

Customer Services Agent

Customer Service Advisor

Business Client Service Specialist

Customer Care Co-ordinator

Client Services Advisor

Customer Response Operator

Customer Service Assistant

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