Client services executive Work, Jobs in Stroud, Eng (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Content Marketing Executive
Utelize Communications Ltd —Malvern
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
10d
Client Services Executive - Bristol
Schroders —Bristol
- Full-time
- Microsoft Office
- IT
- Communication skills
4d
Sales Executive
Lowe Rental Corporation —Cheltenham
- Sales
- Organisational skills
- Communication skills
Quick apply
Communications Consultant
Clarion Insight —Cheltenham
- Hybrid work
- SharePoint
Project Coordinator
Lowe Rental Corporation —Cheltenham
- Microsoft Excel
- Software development
- Communication skills
Quick apply
Automotive Sales Executive
Waylands Automotive —Bristol
- £21,000 - £54,000 a year
- Weekend availability
- Bilingual
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Operations & Executive Assistant (Part-Time, Hybrid)
Wards Gardens —Ledbury
- £16 - £19 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Work from home
Quick apply
3d
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave
Area Sales Executive
WeBuyAnyCar —Cheltenham
- £27,100 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Account Manager
Biffa Waste Services —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
Sales Executive
WeBuyAnyCar —Swindon
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
12d
Social Media Junior Account Executive
So.Social Media —Monmouth
- £15,862.08 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- In-person
- Free parking
Quick apply
12d
Customer Success Executive (Junior)
Harris Computer Systems —Swindon
- £325 a day
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Executive Assistant/Admin Support
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Corporate Receptionist
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
11d
Internal Sales Executive
REXEL —Stroud
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Accounts Executive
Montpellier Legal —Tewkesbury
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
8d
Marketing and Events Executive
Herefordshire & Worcestershire Chamber of Commerce —Malvern
- £27,000 a year
- Full-time
- Microsoft Office
- Marketing
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
9d

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client services executive jobs near stroud, eng

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client services executive jobs in stroud, eng

Client Excellence Lead

Content Marketing Executive

Client Services Executive - Bristol

Sales Executive

Communications Consultant

Project Coordinator

Automotive Sales Executive

Operations & Executive Assistant (Part-Time, Hybrid)

Sector Client Director - Healthcare

Area Sales Executive

Head Office Coordinator

Account Manager

Sales Executive

Social Media Junior Account Executive

Customer Success Executive (Junior)

Executive Assistant/Admin Support

Corporate Receptionist

Internal Sales Executive

Accounts Executive

Marketing and Events Executive

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