Duty manager Work, Jobs in Studley, War (with Salaries)

Business Support Supervisor (R&M)
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
1d
Warehouse Operative (Full Time, Monday-Friday, 43 Hours)
Euroflo Ltd —Redditch
- From £28,571.40 a year
- Full-time
- Forklift
- Driving
- Organisational skills
- Free parking
Quick apply
15h
Bakery Manager
THE STEAMHOUSE —Redditch
- £35,000 a year
- Full-time
- Hospitality
- Supervising experience
- Bakery
- Free parking
- Store discount
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
9d
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
12d
Assistant Manager Self-Storage/Site
Astwood Storage —Redditch
- From £13.50 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
1d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
2d
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
6d
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Duty Manager
Places for People —Elmbridge
- £31,000 - £34,000 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
Duty Manager
The Lygon Arms —Broadway
- £34,830 - £38,330 a year
- Weekend availability
- Bar
- Hotel
- Employee discount
Quick apply
7d
Branch Manager
Xylem —Malvern
- £90,000 - £120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
Duty Manager
Nuffield Health —Birmingham
- Up to £28,037.80 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
Pricing Administrator -Part Time
CVP —Studley
- £12,393 a year
- Part-time
- Microsoft Excel
- Sales
- Computer literacy
- Free parking
- Store discount
Quick apply
Hospitality and Events Manager
Newlands —Stow on the Wold
- £40,000 - £50,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Quick apply
2d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
8d
Shift Operations Manager
TJX Europe —Walsall
- Weekends only
- Employee discount
Area Driver Manager (New Street)
WM Trains —Birmingham
- £88,497 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
12h

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Business Support Supervisor (R&M)

Redditch Borough Council -
Redditch

Apply Now

Job details

£36,363 - £40,777 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
IT
NVQ
Communication skills

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.

The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

We are looking for a Business Support Supervisor to join our Repairs & Maintenance service. This is a key operational role responsible for leading our Business Support Officers/Schedulers and ensuring the smooth, efficient scheduling of responsive repairs and planned maintenance across the borough.

You will play a central part in managing our new Housing Management System, supporting workforce scheduling, appointment management and performance monitoring.

Key Requirements

Leading, supervising and developing a team of Business Support Officers/Schedulers.
Overseeing the scheduling of responsive repairs and planned maintenance, ensuring operatives are allocated effectively.
Monitoring daily workloads, rescheduling appointments and ensuring repairs are completed within target timescales.
Acting as a key point of contact for Customer Services regarding repairs enquiries.
Ensuring accurate use of IT systems, maintaining up‑to‑date records and producing performance reports.
Liaising with operatives, supervisors, contractors and tenants to coordinate access and resolve issues.
Managing customer enquiries and complaints in line with council policies.
Supporting continuous improvement by reviewing processes and identifying efficiencies.
Conducting 1:1s, appraisals and addressing performance issues where required.
Ensuring compliance with customer care standards, health and safety and data protection requirements.

Skills & experience

We’re looking for someone who is organised, proactive and confident in leading a busy team. You will bring:

At least 2 years’ experience in an administrative or technical environment (social housing desirable).
Experience supervising, motivating or leading staff.
Strong IT skills, including databases, scheduling systems and Microsoft Office.
Excellent communication and customer service skills, including handling complaints.
Ability to analyse data, produce reports and support performance monitoring.
Strong organisational skills with the ability to prioritise and manage competing demands.
GCSE Maths and English (Grade C or above) or equivalent.
NVQ Level 3 in Customer Services or Business Management (desirable).

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Interview date: to be confirmed by the Repairs & Maintenance Management Team

What next

Need further information on the duties of this post? Please contact Mike Walsh (recruiting manager) on email [email protected]

If you experience difficulties when applying online then please contact HR at [email protected]

If this role interests you please select the 'Apply Now' button

Apply Now

Refine Your Search

duty manager jobs in studley, war

Business Support Supervisor (R&M)

Group Manager - Operations

Warehouse Operative (Full Time, Monday-Friday, 43 Hours)

Bakery Manager

General Manager- Birmingham City FC

Business Support Administration Manager

Duty Manager - Guest Experience

Assistant Manager Self-Storage/Site

Operations Officer, UKPPS

Team Manager

Services Manager

Duty Manager

Duty Manager

Branch Manager

Duty Manager

Pricing Administrator -Part Time

Hospitality and Events Manager

PA and Office Manager - WMG Academy Solihull

Shift Operations Manager

Area Driver Manager (New Street)

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