Invoicing manager Work, Jobs in Swindon (with Salaries)

Customer Service Advisor (Bodyshop)
Gemini Accident Repair Centres —Swindon
- Full-time
- Accounting
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
14h
Top Used Controller Truck (Workshop Controller)- Harwoods Swindon Truck
Harwoods Group —Swindon
- £27,000 - £31,600 a year
- Full-time
- Computer literacy
- Computer skills
- Welding
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Logistics Account Manager
WALKER LOGISTICS LTD —Hungerford
- From £27,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Technical Stores Manager
Cereal Partners Worldwide —Staverton
- £41,000 a year
- Full-time
- Continuous improvement
7d
Dental Practice Manager
Brunel Dental Practice —Swindon
- Part-time
- Management
- Recruiting
- Organisational skills
Quick apply
13d
Operations Assistant
Empire Roofing Services Ltd —Witney
- £27,000 - £32,500 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
8d
Logistics Administrator
WALKER LOGISTICS LTD —Hungerford
- From £25,000 a year
- Full-time
- Maths
- Data entry
- SharePoint
- Employee discount
Quick apply
Senior Technical Manager
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Customer service
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Casework Support Administrator
Cellmark Forensic Services —Abingdon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
6d
Processor - Responsive Repairs x 2 (FTC)
Swindon Borough Council —Swindon
- £26,824 a year
- Full-time
- English
Quick apply
Purchase Ledger Team Leader
Rygor Group Ltd —Westbury
- Full-time
- Training & development
- Communication skills
- Health & wellbeing programme
- Annual leave
4h
Bar Manager
The Fleece, Cirencester —Cirencester
- Full-time
- Bar
- Inventory control
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Swindon
- £8,400 a month
- Remote
Quick apply
Customer Service Administrator
EBSCO —Didcot
- Full-time
- Microsoft Word
- CRM software
- Spanish
Project Accountant
MGI Engineering Limited —Witney
- Up to £60,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Communication skills
- Free parking
Quick apply
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
Front of House Supervisor
Crown and Garter —Hungerford
- £13.80 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Health & wellbeing programme
Quick apply
9d

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Customer Service Advisor (Bodyshop)

Gemini Accident Repair Centres -
Swindon

Quick apply

Job details

Full-time
14 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Vehicle service booking
Automotive repair
Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Filing
Complaint handling
General Data Protection Regulation (GDPR)
Appointment booking and call handling
Accounting
Payroll
Front desk
Customer interaction
Communication skills

Full job description

We have an exciting new opportunity for someone to join us as a Customer Service Advisor/Receptionist at our Accident Repair Centre in Swindon.

Role Title: Customer Service Advisor/ Receptionist

Reporting To: Bodyshop Manager

Main Purpose of Role:

To act as the first point of contact for customers, ensuring a seamless experience from booking to vehicle collection. To manage all administrative aspects of the repair process, including courtesy car coordination, invoicing, and customer updates. To handle customer enquiries professionally, maintaining high service standards while adhering to GDPR and company policies.

Main Tasks:

Customer Service & Bookings:

Greet customers in person and over the phone, handling all enquiries professionally and efficiently.
Book customer vehicles for repair, providing accurate estimates of repair timelines.
Explain the repair process to customers, ensuring they understand any excess payments, insurance procedures, and estimated completion times.
Update customers on the progress of their vehicle repairs, addressing any concerns promptly.
Manage complaints effectively, escalating issues to the appropriate person if necessary.

Administration & Compliance:

Remove the job card from the job pack upon arrival on site and promptly hand it to the VDA or Bodyshop Manager responsible for notifying the workshop that the vehicle is on-site and ready to begin.
Maintain a well-organised filing system for job cards, invoices, and associated paperwork.
Process payments securely and in line with financial policies, including the collection of excess payments for insurance claims. If the secure payment line appears to be faulty, escalate the issue immediately and do not process the payment over the phone. In such cases, seek support from another site to complete the transaction safely.
Liaise with insurance companies and accident management companies to process claims efficiently.
Following any communication, notes should be made to update the necessary management systems to ensure a clear audit trail.

Courtesy Car Management:

Arrange and manage courtesy car bookings, ensuring vehicles are available and well-maintained.
Ensure that all necessary paperwork is completed before issuing a courtesy car.
Report any damage or issues to management if applicable.
Ensure that external insurance cover is in place for any cases where the customer's own policy does not transfer to the courtesy car (third-party customers/ retail/ warranty, or employees using a courtesy car for college, etc).

General Reception Duties:

Maintain a clean, organised, and professional reception area.
Provide hospitality to customers if they come onto the site.
Receive and distribute incoming mail, emails, and deliveries.
Assist with other administrative tasks as required by the Bodyshop Manager.
Maintain a high standard of written and verbal communication, ensuring all correspondence is professionally presented, grammatically accurate, and aligned with company tone and standards.

GDPR & Data Protection Compliance:

Ensure all customer data is handled securely and in compliance with GDPR and company policies.
Maintain confidentiality when handling personal data, including contact details, insurance information, and payment details.
Follow company protocols for data retention and secure disposal of sensitive documents.

Health & Safety Responsibilities:

Adhere to all Health & Safety regulations and company policies applicable to the role.
Maintain a safe and organised work environment.
Report any health and safety concerns to your Line Manager.

Other

Rate of pay is dependable on age, experience and qualifications.

Hours are 8am - 5pm, Monday - Friday

Competitive salary plus team bonus.
30 days holiday including public holidays.
Loyalty days added to annual with service.
Pension contributions.
Recommend a friend technician bonus incentive.
Long Service Awards – colleague recognition scheme.
Health cash plan and Rewards platform – claim back medical costs & high street discounts.

Job Type: Full-time

Benefits:

Cycle to work scheme
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Automotive repair: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

invoicing manager jobs in swindon

Customer Service Advisor (Bodyshop)

Top Used Controller Truck (Workshop Controller)- Harwoods Swindon Truck

Logistics Account Manager

Technical Stores Manager

Dental Practice Manager

Operations Assistant

Logistics Administrator

Senior Technical Manager

Casework Support Administrator

Processor - Responsive Repairs x 2 (FTC)

Purchase Ledger Team Leader

Bar Manager

Estate Agent

Customer Service Administrator

Project Accountant

Customer Experience Coordinator

Front of House Supervisor

I want to receive the latest job alerts for invoicing manager in swindon

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