Senior associate, client operations Work, Jobs in Teignbridge, Som (with Salaries)

Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
Senior Associate, Client Operations
Gravita —Exeter
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Production Leader
Elis —Newton Abbot
- £35,000 a year
- Call to connect
- Hospitality
- Hotel
- No degree
- Employee assistance programme
Legal Case Manager (Operations & Enforcement)
West Country Bailiffs —Torquay
- £26,000 - £28,000 a year
- Full-time
- English
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
14d
Receptionist/Massage Therapist (Part-Time)
Wholesome Health Chiropractic & Well-being Centre —Newton Abbot
- From £13 an hour
- Temporary
- CRM software
- Social media management
- Customer service
- Annual leave
- Employee discount
Quick apply
9d
Sales Account Manager
ALAM MINI MARKET LIMITED —St. Leonards
- £33,400 - £52,200 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
13d
Client Success Manager
Apex Ai UK —Plympton
- £24,000 - £28,000 a year
- Full-time
- Hybrid work
- IT
- AI
- Work from home
Quick apply
3d
Test Center Administrator (Torquay)
Pearson —Torquay
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Property Surveyor - Care
Sanctuary Care —Exeter
- £44,159.49 a year
- Full-time
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Network Plus —Exeter
- Team management
- Computer skills
- Communication skills
Quick apply
14d
Director - Corporate Services
Met Office —Exeter
- £90,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Driving
- AI
- Annual leave
Quick apply
4d
Helpdesk Operator
Emcor —Paignton
- £11,091 a year
- Part-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
2h
Operations Manager
Liberty —Exeter
- Overtime
- Customer service
- Driving
- Contracts
- Annual leave
Quick apply
12d
Office and Business Development Manager
RM Builders and Contractors —Tavistock
- £18.50 - £22.00 an hour
- Full-time
- English
- Administrative experience
- Human resources
Quick apply
2d
Viewing & Inventory Field Agent
Agent Support Ltd —Exeter
- £29 an hour
- English
- Administrative experience
- Driving
Quick apply
10d
Purchasing Assistant
GS Catering Equipment Ltd —Paignton
- £12.71 - £13.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Office Admin Support
Gwella Contracting Services —Exeter
- £26,500 - £28,000 a year
- Full-time
- Management
- In-person
- Leadership
- Profit sharing
- Life insurance
Quick apply
14d
Maintenance Coordinator
Pinnacle Group —Exeter
- £25,780.90 a year
- Full-time
- Computer literacy
- Maintenance
- In-person
- Annual leave
- Employee assistance programme
Quick apply
13d
Accounts Assistant
Southon & Co —Exmouth
- £30,000 - £35,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- QuickBooks
- Free parking
Quick apply
12d

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Customer Liaison Officer

Network Plus -
Torquay

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

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senior associate, client operations jobs in teignbridge, som

Customer Liaison Officer