Client services manager Work, Jobs in Theale, Brk (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
4d
New Business Manager
Northgate Vehicle Hire —Reading
- £35,000 - £40,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
2d
Event Sales Manager
Grundon —Knowl Hill
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lettings Manager
Curchods Estate Agents —Woking
- £60,000 - £70,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
5d
Business Development & Client Growth Manager
Ginger Digital —Hungerford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
5d
Senior Project Manager
NexGen Associates —Reading
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Software development
Quick apply
Sales Account Manager-Distributor Services
Sourcing City —Farnborough
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
Quick apply
4d
Trust Services Partner
NHSProfessionals —Oxford
- £26,000 a year
- Monday to Friday
- Hospital
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Client Manager
Lenovo —Farnborough
- Sales
- English
- Bachelor's degree
9d
Sales Account Manager
Network 2 Supplies Ltd (n2s) —Reading
- £45,000 a year
- Full-time
- Sales
- Salesforce
- IT
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Receptionist
LAH Property Marketing —Reading
- £13,416 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
5d
Personal Assistant/Office Manager
Bee May EDS Ltd —Basingstoke
- £18,000 - £22,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexitime
- Work from home
Quick apply
New Business Sales Manager
TravelodgeHotels —Thame
- £33,000 - £35,000 a year
- Monday to Friday
- Hybrid work
- Hotel
- Communication skills
- Employee discount
Quick apply
Business Development Manager - North
Genuit Group —Reading
- Full-time
- Sales
- Plumbing
10d
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Account Manager
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Sales
- Negotiation
Quick apply
Senior Business Development Manager
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Sales
- Business development
- Communication skills

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Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year
4 days ago

Qualifications

Hospitality
Microsoft Office
Human resources
Organisational skills
IT

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

client services manager jobs in theale, brk

Front of House Manager (Maternity Cover)

New Business Manager

Sales Manager

Event Sales Manager

Lettings Manager

Business Development & Client Growth Manager

Senior Project Manager

Sales Account Manager-Distributor Services

Trust Services Partner

Client Manager

Sales Account Manager

Receptionist

Personal Assistant/Office Manager

New Business Sales Manager

Business Development Manager - North

Key Account Manager

Junior Facilities Administrator (Admin)

Partner Success Representative (Maternity Cover)

Account Manager

Senior Business Development Manager

I want to receive the latest job alerts for client services manager in theale, brk

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