Client advisor Work, Jobs in Todmorden, Wyk (with Salaries)

Debt Advisor - Full Time
Citizens Advice Bury & Bolton —Bolton
- £25,000 - £27,000 an hour
- Full-time
- Hybrid work
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Solar Sales Advisor
Alliant Energy ltd —Nelson
- £24,420.00 - £48,478.05 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
Quick apply
5d
Mortgage Advisor
The Mortgage Experts —Nelson
- £60,000 - £100,000 a year
- Remote
Quick apply
Sales & Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Sales and Management Trainer
Let Property —Manchester
- £40,000 - £70,000 a year
- Full-time
- Sales
- Human resources
- In-person
- Free parking
- Referral programme
Quick apply
14d
Customer Service Advisor
TOUCHPOINT CHANGE LTD —Manchester
- £14 - £16 an hour
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9h
Customer Service Advisor
PROJECT GROUP INVESTMENTS LIMITED —Leeds
- £13 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
9h
Mortgage Broker - Partner Advisor
The Mortgage Experts —Manchester
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
Client Service Advisor - Corporate Insurance, Leeds
Aon Corporation —Leeds
- Hybrid work
- Organisational skills
- Communication skills
Customer Service Advisor
A1 Approved ltd —Leeds
- £22,000 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
4h
Retrofit Assessor
National Retrofit Limited —Halifax
- £35,000 - £40,000 a year
- Full-time
- Communication skills
Quick apply
IFA Administrator
Christian Douglass Group Ltd —Manchester
- £24,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2h
Customer Assistant
Motion 1 international —Leeds
- £26,500 - £28,000 a year
- Overtime
- Bilingual
- Microsoft Word
- Hospitality
- Referral programme
Quick apply
Property Investment Advisor — UK Expansion Team
NelsonPark Property UK —Manchester
- £50,000 - £250,000 a year
- Full-time
- Hybrid work
- Sales
- Administrative experience
- Business development
Quick apply
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
10d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
11d
Technical Advisor - Automatic Doors
Miller's Vanguard —Bury
- £40,000 a year
- Full-time
- Microsoft Excel
- In-person
- Free parking
Quick apply
4d
Customer Service Advisor
FIRST ASPIRE LIMITED —Leeds
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- No experience needed
- Free parking
- Gym membership
Quick apply
4d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Fire Safety Advisor
Leeds and York Partnership NHS Foundation Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
11d

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client advisor jobs near todmorden, wyk

Debt Advisor - Full Time

Citizens Advice Bury & Bolton
Bolton

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 an hour
6 days ago

Benefits

Casual dress
Health & wellbeing programme
Flexitime
Company pension
Enhanced maternity leave
Bereavement leave
Sick pay

Qualifications

English
Organisational skills

Full job description

Money Advice/Debt Adviser

£25,000 - £27,000 dependant on experience
Permanent
35 hours per week (full time, Monday to Friday)
This role will be hybrid (70% in office , 30% remote) following completion of required training

Citizens Advice Bury & Bolton (CABB) is a leading provider of social welfare law advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.

Our communities are facing unprecedented challenges with continued rising costs. The rising cost-of-living continue to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises.

Our Money Advice team provide a professional money advice service, which enables clients to assess their best strategies and options to address debt issues, manage their ongoing income and expenditure and where possible maximise their income.

There’s no ‘average’ day for our team, each client and case is different. You will work as part of a well-established team, providing a reliable and effective money advice service, across face to face and telephone advice channels at Citizens Advice Bury & Bolton.

This is a fantastic opportunity for personal and professional development, where you will be fully trained and supported in this role, both through national ‘classroom’ based training, on the job shadowing and internal training, and other development opportunities, including opportunities to obtain the Certificate in Money Advice Practice (CertMAP); the leading debt advice qualification for debt advisers in England, Wales and Northern Ireland. While some knowledge and experience in advice is desirable, it is not essential due to the training provided.

To be successful in this role you will be able to work in a trauma informed manner, with a high level of accuracy and attention to detail, exhibiting excellent listening and questioning skills.

About you:

Experience in delivering advice (preferably money advice/debt)
Excellent interpersonal skills to engage with a diverse range of clients,
Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
A genuine passion for continual professional development,
Be empathetic, compassionate and resilient, understand how to use trauma informed approaches and be adaptable to client needs
Be resilient and adaptable - this is a high pressured role

Key elements and tasks within this role include:
Provide high quality tailored debt advice through one-off advice and ongoing casework to clients through;

Effective interviewing – using sensitive and questioning skills
Identify client’s money advice and debt needs
Identify emergency advice issues, advising/supporting on dealing with these emergency issues
Advise and empower clients through informing of debt solutions and their implications
Assess if grants/one-off support is available to client and advise on how to apply/support where possible
Support clients to set sustainable budgets and maximise their income
Empower clients to set their own priorities
Identify vulnerable clients who require additional support and act for them where possible
Work closely with colleagues within the organisation and external partners to provide holistic advice and support to all clients.
Achieve performance targets required of the adviser post (KPIs) and ensure that all work meets quality standards and the requirements of FCA regulations, MaPS standards and Advice Quality Standards.
Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation (using national case management system Casebook).

We value the people who work here. The following are included within the employee remuneration packages as standard;
A flexible 35 hour working week (for full time employees)
Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
5% employer contribution pension scheme
Access to 24/7 confidential telephone counselling and structured counselling support
Access to online GP and telephone counselling services
Enhanced family friendly leave and occupational sick leave
Access to ‘Blue Light Card’ and other charity discount schemes

Pay: £25,000.00-£27,000.00 per hour

Benefits:

Bereavement leave
Casual dress
Enhanced maternity leave
Flexitime
Health & wellbeing programme
Sick pay

Ability to commute/relocate:

Bolton BL1 1RD: reliably commute or plan to relocate before starting work (preferred)

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Bolton BL1 1RD

Quick apply

Refine Your Search

client advisor jobs in todmorden, wyk

Debt Advisor - Full Time

Solar Sales Advisor

Mortgage Advisor

Sales & Service Advisor

Sales and Management Trainer

Customer Service Advisor

Customer Service Advisor

Mortgage Broker - Partner Advisor

Client Service Advisor - Corporate Insurance, Leeds

Customer Service Advisor

Retrofit Assessor

IFA Administrator

Customer Assistant

Property Investment Advisor — UK Expansion Team

Customer Service Representative

Customer Service Advisor

Technical Advisor - Automatic Doors

Customer Service Advisor

Home Energy Advisor

Fire Safety Advisor

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