Duty manager Work, Jobs in Trowbridge, Wil (with Salaries)

SMARTester Customer Support Coordinator
Steve Vick International —Bradford-on-Avon
- From £28,000 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Fast Track Management Programme
Travis Perkins plc —Chippenham
- Full-time
- Leadership
South West Manager
Key4Life —Bristol
- £38,000 - £40,000 a year
- Full-time
- Writing skills
- Team management
- Travel
- Paid training
Quick apply
Part Time Manager's Assistant
Broad Lane Yard ltd —Melksham
- From £18 an hour
- Temporary
- English
- Business development
- In-person
Quick apply
6d
Assistant Manager - Front of House
Apero Bars Ltd —Bradford-on-Avon
- £31,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
14d
Sales Assistant at Tesco
The Entertainer at Tesco —Trowbridge
- £11.15 - £12.71 an hour
- Overtime
Quick apply
Duty Manager
Boomerang —Melksham
- £13.38 - £13.78 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Conflict management
- Employee discount
Quick apply
6d
Assistant Front of House Manager
Lucknam Park Hotel & Spa —Chippenham
- Weekend availability
- Hotel
- Team management
- Front desk
- Free parking
- Employee discount
Quick apply
Assistant Site Manager
BarrattDevelopments —Trowbridge
- Customer service
- Team management
- Budgeting
Project Administrator
IPSUM —Chippenham
- Full-time
- Databases
- Administrative experience
- Communication skills
- Annual leave
Quick apply
13d
Duty Manager
LKQ Corporation —Frome
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Senior Administrator
Fromefield Manor School —Frome
- £14.85 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Hotel General Manager
Hotel —Bath
- From £40,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Free parking
- Relocation assistance
Quick apply
12d
Aftersales Support
Audience Systems —Westbury
- Full-time
- Microsoft Word
- Data entry
- In-person
- Work from home
- Life insurance
Quick apply
11d
Regional Facilities Manager, Multi-Site, Bristol, UK
CBRE —Bristol
- Full-time
- Customer service
- Organisational skills
- Contracts
Retrofit Installation Manager (Full Time)
ESW Construction Services Ltd —Bristol
- £40,000 - £52,500 a year
- Full-time
- Management
- Writing skills
- Presentation skills
Quick apply
11d
Assistant Operations Manager
Unite Students —Bath
- £34,500 a year
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
Engineering and Facilities Manager
The Newt in Somerset —Castle Cary
- £50,000 a year
- Full-time
- Engineering
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
House Manager
THE PIG near Bath —Bristol
- £38,500 - £48,100 a year
- Weekend availability
- Hotel
- Employee discount
Quick apply
Accounts Payable Assistant
Wessex Water —Bath
- Microsoft Word
- Communication skills

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duty manager jobs near trowbridge, wil

SMARTester Customer Support Coordinator

Steve Vick International -
Bradford-on-Avon

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
3 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee assistance programme
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Car scheme
Sick pay

Qualifications

Google Suite
Customer service
Stakeholder liaison
GCSE
Filing
Internal department liaison
Microsoft Office Suite
Complaint handling
Microsoft Office
Data entry
Organisational skills
Customer support
Customer interaction
Stock replenishment
Time management

Full job description

Role: SMARTester Customer Support Coordinator

Department: SMARTester

Reporting to: Customer Operations Manager

Works with: Customer Operations

Responsible for: None.

Job Type: Permanent, Full-time, Monday to Friday, 08:30 – 17:00, 37.5 hours per week

Salary: DOE

Location: Bradford on Avon (Avonworks)

Steve Vick International (SVI) is dedicated to delivering cost-saving solutions for damaged, redundant, or outdated pipework. Since its foundation in 1981, SVI has been at the forefront in developing products and techniques for the repair, renovation and decommissioning of pipes. Predominantly our work has been in the gas industry but increasingly we are undertaking projects in the water and nuclear sectors.

The Customer Support Coordinator role is a fantastic opportunity to join a well-established business where you will be a valued member of a small and conscientious team. The SMARTester team is responsible for supporting customers across every stage of their experience, from initial enquiries and orders through to deliveries, ongoing communication and aftercare. Behind the scenes, the team keeps day-to-day operations running smoothly through careful administration, accurate record-keeping and close coordination with colleagues across the business, ensuring customers always receive timely, accurate and helpful information.

The successful Customer Support Coordinator will be a great team player with a collaborative approach to work, acting as a friendly, helpful first point of contact for customers and internal teams alike. The role covers a wide variety of administrative, customer service and operational tasks, so we are looking for a proactive go-getter with great attention to detail, strong organisational skills and the ability to learn quickly and juggle multiple priorities without missing a beat.

Above all, we are looking for someone who shares our company values of making customers our priority, working as a team built on trust and open communication, investing in our future and delivering reliable products and services through collaboration and continuous improvement.

Role Purpose

To provide day-to-day administrative support and act as a friendly, helpful point of contact for customers and internal teams. This supports SMARTester’s mission to maintain operational efficiency, supports documentation and communication, and ensures customers receive timely and accurate information.

Success Factors

· Maintaining accurate records and documentation.

· Managing multiple tasks such as scheduling, document preparation, and supporting meetings.

· Keeping pace with routine and ad hoc requests without missing deadlines.

· Communicating effectively and regularly with internal departments and forming excellent working relationships as part of the larger team.

· Acting as a clear, reliable link between internal departments and external customers.

· Responding to internal and external queries clearly and courteously.

Competencies, Skills and Knowledge

· Experienced customer service/support background

· Clear, friendly communication – both written and verbal

· Strong attention to detail and accuracy

· Good organisational and time management skills

· Equally comfortable working independently and as part of a close-knit team

· Comfortable with Microsoft Office, Google Workspace or similar tools

Key Duties/Responsibilities

Administrative Support

· Maintain and update internal records, files, and spreadsheets

· Prepare documents, reports, and meeting packs

· Assist with scheduling meetings, calls, and training sessions

· Support data entry, formatting and general document control

Customer Service & Communication

· Respond to customer queries via email or phone in a polite, professional manner

· Handle complaints and difficult situations with a polite, tactful and assertive attitude

· Provide updates on orders, deliveries, and basic troubleshooting or signposting

· Liaise with internal teams to ensure customer requests are actioned promptly

· Record customer feedback or issues for review by relevant teams

Office & Operational Tasks

· Manage incoming/outgoing post, parcels, and deliveries

· Monitor office and stationery supplies, and support reordering

· Support stock records or track customer-related shipments

· Help with booking couriers or logging outgoing devices/equipment

Compliance & Documentation

· Keep documentation up to date and filed correctly

· Assist with audit logs, quality checks or ISO-related admin (training provided)

· Support onboarding/offboarding of staff (e.g. arranging kit, access, forms)

SVI Benefits

We are committed to supporting our employees both personally and professionally. Our benefits package includes:

· Competitive salary

· 25 days annual leave plus bank holidays, with an incremental increase based on length of service

· Workplace pension scheme with matched contributions up to 7.5%

· Enhanced maternity, paternity and adoption leave

· Income protection insurance

· Life assurance

· Salary sacrifice electric car scheme

· Medical cash plan to help with everyday healthcare costs

· Employee Assistance Programme (EAP), confidential support for personal and professional issues

· Charitable Giving Scheme

· Recruitment referral bonus scheme

· Cycle to Work Scheme

· Home and Tech Scheme

· Opportunities for personal and professional growth

· Exciting team and company-wide socials

Pay: From £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Paid volunteer time
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (required)
Microsoft Office: 1 year (preferred)
Customer support: 1 year (required)

Work authorisation:

United Kingdom (required)

Location:

Bradford-on-Avon BA15 (preferred)

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in trowbridge, wil

SMARTester Customer Support Coordinator

Fast Track Management Programme

South West Manager

Part Time Manager's Assistant

Assistant Manager - Front of House

Sales Assistant at Tesco

Duty Manager

Assistant Front of House Manager

Assistant Site Manager

Project Administrator

Duty Manager

Senior Administrator

Hotel General Manager

Aftersales Support

Regional Facilities Manager, Multi-Site, Bristol, UK

Retrofit Installation Manager (Full Time)

Assistant Operations Manager

Engineering and Facilities Manager

House Manager

Accounts Payable Assistant

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