Customer experience manager Work, Jobs in Wakefield, Wyk (with Salaries)

Internal Sales Representative
PYRAMID DISPLAY MATERIALS LTD —Castleford
- From £25,250 a year
- Full-time
- Microsoft Word
- CRM software
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
12d
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Harvey's Bar/Kitchen —Huddersfield
- £25,420.00 - £31,340.67 a year
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
14d
General Manager
The Supper Club, Wakefield / Counting House / Brick & Liquor/O'Connor's —Wakefield
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Television Licence Field Officer
Capita —Sheffield
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
13d
Sales Administrator
William Blyth —Wakefield
- £28,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Tenant Liaison Officer
Innercity Roofing (Yorkshire) Ltd —Garforth
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
13d
Administrator - Campus Support
Wakefield College —Wakefield
- £14,158 - £29,754 a year
- Part-time
- Data entry
- Organisational skills
- Front desk
- Annual leave
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Studio Manager and Content Creator
Grimm Tattoo Studio —Leeds
- £26,000 - £30,000 a year
- Weekend availability
- Social media management
- Front desk
- Cleaning
- Free parking
- Flexitime
Quick apply
First Line Manager
TJX Europe —Wakefield
- Overtime
- Leadership
- Employee discount
Residence Manager - Student Accommodation
GoBritanya —Leeds
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
12d
Asset Manager - Student Accommodation
loc8me —Leeds
- From £28,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
Quick apply
5d
Project Scheduler
Sulzer —Leeds
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Regional Manager – North-East & Yorkshire (Harrogate-based)
Flexspace —Harrogate
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Employee assistance programme
- Employee discount
Quick apply
6d
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave

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Internal Sales Representative

PYRAMID DISPLAY MATERIALS LTD
Castleford

Quick apply

Job details

Full-time
From £25,250 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Paid volunteer time
Life insurance
On-site parking

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Sales
Client engagement
Computer literacy
ERP software
Microsoft Office Suite
Relationship management
Customer support
Customer interaction
Microsoft Dynamics 365 Business Central
Sales and customer service experience
Communication skills

Full job description

Inside Sales Representative

Job Type/Salary:

Permanent / Full Time
From £25,250 per annum
Uncapped commission opportunity
37½ hours per week
Monday - Friday

Location:

Castleford

Reporting to:

Branch Manager

About Pyramid Display

We are a distribution company supplying materials to the print and sign industry for over 20 years. We have recently become part of Grimco, a well-established North American Company. Our focus is on distributing quality products and providing excellent service by offering, substrates, boards, digital print media, wrap films and sign vinyl.

Job Summary

We are looking for a motivated and well-spoken inside sales representative to join our sales team and grow with us. This role is a genuine launchpad: you'll be given structured training and hands-on mentoring to build real sales skills, with a clear path to progress as you develop. Day to day, you'll be responsible for order entry and maintenance, developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be keen to learn quickly and be able to close sales and meet targets.

To be successful in this role you should be a fast learner who can build instant rapport and achieve customer satisfaction. We're looking for someone with energy and drive who is competitive, a good listener, and excited to build a long-term career in sales with us - whether this is your first sales role in our industry or the next step in your career.

Main Duties and Responsibilities:

Work as the primary point of contact for incoming calls.
Create and maintain a strong rapport with all customers.
Manage customer account details, process orders, facilitate returns, resolve issues, and track order inquiries in our cloud-based ERP.
Work with External Sales Representatives to create and implement target sales strategies.
Respond to and resolve all customer calls, questions, and emails promptly.
Help troubleshoot customer orders, customer accounts, and other related issues.
Co-ordinate and manage paper flow for orders taken by colleagues in other branches for our customers.
Communicate and co-ordinate leads and opportunities with appropriate teams in our CRM.
Proactively stay in touch with our customers, nurture relationships, follow up on customers’ needs to confirm all business opportunities.
Respond to our customer inquiries concerning products, their uses, distribution, and provide the best solutions for their projects and applications.
Maintain consistent knowledge of Pyramid’s product lines and other popular industry products and brands.

Essential Skills, Knowledge and Experience:

Computer literate – Strong knowledge of Microsoft 365 inc. Excel and Microsoft Word
Self-Starter: have ability to work independently with minimal supervision
To work collaboratively as part of a wider team
Able to effectively manage time, meet deadlines, learn new tasks and skills, and willingness to what is necessary to get the job done right
Work hard & smart—never satisfied with the status quo
Possess high expectations of what can be accomplished by self & team
Ability to thrive under pressure
Excellent interpersonal and communication skills, both written and verbal
Previous, recent experience in sales-through-service and/or inside sales
A relevant qualification from an accredited college/university, or equivalent experience gained through work

Desirable Skills, Knowledge and Experience:

Microsoft Business Central experience
Knowledge of principles and processes for providing excellent customer service in the distribution industry.
Knowledge of administrative and office procedures and systems.
Strong desire to help and serve others in your team
Strong desire to help serve customers
Strong active listening skills
Ability to work comfortably in a fast-paced environment
Strong sense of urgency and commitment
Sales experience in West Yorkshire is a plus

What will provide the job holder with job satisfaction in this role?

Competitive remuneration package
Opportunity to develop skills and knowledge
A structured path for progression - colleagues in this role have gone on to develop into External Sales, Account Management and other roles within the business
Hands-on training and mentoring, whatever stage of your career you're joining us at

Working within an excellent work culture

Apply for this job

If you would like to apply for this job, please contact us by sending your CV via the Indeed portal and tell us why you would be a good fit for this role at Pyramid Display Materials.

Job Type: Full-time

Pay: From £25,250.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in wakefield, wyk

Internal Sales Representative

Area Care Manager

Assistant Manager

General Manager

General Manager

Television Licence Field Officer

Sales Administrator

Tenant Liaison Officer

Customer Operations Support Manager

Administrator - Campus Support

Duty Manager - Leeds Bradford Airport

Studio Manager and Content Creator

First Line Manager

Residence Manager - Student Accommodation

Area Manager, Customer Fulfillment

Operations and Customer Experience Manager

Asset Manager - Student Accommodation

Project Scheduler

Regional Manager – North-East & Yorkshire (Harrogate-based)

Customer Success Manager

I want to receive the latest job alerts for customer experience manager in wakefield, wyk

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