Site agent Work, Jobs in Waltham, Ess (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
13d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
14d
Ramp Agent
Biggin Hill Airport Ltd —Westerham
- From £28,980 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Site Agent
Chiltern Academy —Luton
- £30,024 - £32,597 a year
- School
- Employee assistance programme
- Referral programme
Installation Support Agent
Flatpay —London
- English
- IT
- In-person
Quick apply
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
2h
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
1d
Lettings Negotiator – High Commission & Career Progression
Abbey Property —Luton
- £28,800.00 - £51,721.12 a year
- Full-time
- In-person
- Annual leave
Quick apply
8d
Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Property & Short-Term Lets Administrator
Vale Property Group —Beckenham
- £11,544 - £28,860 a year
- Part-time
- Hospitality
- Social media management
- Travel
- Free parking
Quick apply
1d
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Business Support Administrator
AutoProtect Group —Harlow
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
20h
Part Time Property Manager
Sincere Estates Walthamstow —London
- £13 - £14 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Flexitime
Quick apply
Field Agent / Warrant Officer
Resolvecall —Bromley
- £28,157.09 - £43,857.09 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Cargo Operative
China Eastern Airlines —London Heathrow Airport
- £2,500 - £3,000 a month
- Weekend availability
- English
- Microsoft Office
- Driving
- Free parking
Quick apply
Operator, Warehouse
Baxter —Croydon
- Monday to Friday
- Microsoft Outlook
- Microsoft Office
- Warehouse experience
1d
Surveyor
Business Rates Relief Ltd —Loughton
- £26,241.29 - £32,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
AI Agent Operations Specialist (FTE 60%)
Delfa AI —London
- APIs
- AI
Quick apply
11d

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Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time
13 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in waltham, ess

Customer Service Agent

Reservations Agent Day

Delivery Station Liaison Agent

Ramp Agent

Site Agent

Installation Support Agent

Ramp/Baggage Agent

Ramp Agent

Lettings Negotiator – High Commission & Career Progression

Weekend Porter - London, E1W

Customer Service Advisor

Property & Short-Term Lets Administrator

Customer Support - Manager, LONDON

Business Support Administrator

Part Time Property Manager

Field Agent / Warrant Officer

Cargo Operative

Operator, Warehouse

Surveyor

AI Agent Operations Specialist (FTE 60%)

I want to receive the latest job alerts for site agent in waltham, ess

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