Guest experience manager Work, Jobs in Westminster, Gtl (with Salaries)

Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Hyde Park Winter Wonderland Staff 26/27
Mari —London
- Temporary
- Bar
- Customer service
- Guest services
- Employee discount
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
8d
Guest Relations & Guest Experience Manager
At Sloane —London
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
10d
Gym and Spa Duty Manager
Educated Body —London
- £14.80 an hour
- Part-time
- Hospitality
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Event Assistant - Weekend Jazz Shows (Freelance)
Curate Group —London
- £12.71 an hour
- Weekend availability
- Paid training
Quick apply
2d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Guest Experience Manager VA2870
Anabas —London
- £44,000 a year
- Full-time
- Continuous improvement
- Recruiting
- In-person
- Employee assistance programme
- Referral programme
3d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
5d
Reception Associate - Ethos Farm
Battersea Academy for Skills & Employment —London
- £14.80 an hour
- Overtime
- English
- Front desk
- Guest services
- Annual leave
- Employee assistance programme
4d
General Manager – Workspace & Member Experience
Maslow's —Kensington
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply
Casual Ticket Scanner and Ushers
Broadwick —London
- Temporary
- Customer service
- Guest services
Quick apply
Studio and Sales Manager, Boutique Fitness Studio, Notting Hill
Silo Studios —London
- £21,000 - £24,000 a year
- Part-time
- CRM software
- Business development
- Team management
Quick apply
Premium Experience Coordinator (FTC)
Formula E —London
- £30,800 - £33,000 a year
- Hybrid work
- Travel
- Organisational skills
- Store discount
- Annual leave
8d

I want to receive the latest job alerts for guest experience manager in westminster, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front of House & Community Co-Ordinator - Highgate Studios

ST James Facilities -
London

Quick apply

Job details

Full-time
£40,000 a year

Qualifications

Guest relations
Inbound customer enquiry call handling
Client engagement
Facilities management
Internal department liaison
Client services
Front desk
Event planning assistance
Customer interaction
Events management
Guest services telephone call handling
Communication skills

Full job description

Overall Purpose

As a Front of House Host and Community Co-Ordinator you will be striving to achieve outstanding customer experience for visitors, tenants and guests. You will be representing St James and St James’ clients to go the extra mile to keep a high-level of satisfaction with every person you help.

As a Front-of-House Host/ Community Co-Ordinator, we empower you to take full responsibility for the reception and work collaboratively as a team to keep the standards at a high level. You will bring a creative mind to enhance the community ethos, working closely with the Estates Operations Manager to be their second-in-command during their absence and day-to-day functions.

Duties and Responsibilities:

The below listed task/responsibilities are not exhaustive:

To take full ownership and accountability of the reception and all associated areas, making sure that they are always kept in the best possible order, liaising with security, cleaners, facilities, and other departments as deemed necessary.
To challenge existing ways of working to improve and develop our services, always aiming for the highest possible customer experience and engagement.
To build strong relationships with tenants, clients, guests and visitors by acting as the first point of contact, providing a welcoming and professional service, managing visitor sign-ins and directing guests to the relevant floors, responding confidently to questions, queries and feedback, handling calls and messages efficiently, and always remaining calm and professional whilst being flexible and responsive to any unforeseen circumstances.
To Coordinate, Plan and Execute a comprehensive calendar of events, ensuring clear and effective communication with the wider team and the St James Events team at Head Office.
Manage and record all post and deliveries in accordance with the team agreement and operations manual.
To carry out any general administrative and facilities management tasks. Always being a responsible, friendly, organised individual.

Key Person Specification:

Ability to work independently and as well as in a team to ensure smooth daily operation.
To be a driven and proactive individual, to handle tasks effectively and professionally.
Previous experience delivering a high-level of customer service is desirable, customer service will be the successful post-holder’s focus.
The post-holder will have good written and communication skills.

Quick apply

Refine Your Search

guest experience manager jobs in westminster, gtl

Front of House & Community Co-Ordinator - Highgate Studios

Hyde Park Winter Wonderland Staff 26/27

General Manager - Padel & Athletics Club

Guest Relations & Guest Experience Manager

Head Host / Reservations & Guest Experience Lead

Front of House & Private Personal Assistant

Gym and Spa Duty Manager

Reception Manager

Meetings & Event Sales Co-ordinator

Guest Service Agent

Event Assistant - Weekend Jazz Shows (Freelance)

UK Family Activities Manager

Guest Experience Manager VA2870

Operations Manager

Front of House Manager

Reception Associate - Ethos Farm

General Manager – Workspace & Member Experience

Casual Ticket Scanner and Ushers

Studio and Sales Manager, Boutique Fitness Studio, Notting Hill

Premium Experience Coordinator (FTC)

I want to receive the latest job alerts for guest experience manager in westminster, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected