Guest service manager Work, Jobs in Westoning, Bdf (with Salaries)

Guest Service Manager
Mercure Bedford Centre Hotel —Bedford
- £31,500 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Property Operations Supervisor – Serviced Apartments
Your Apartment —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
Guest Experience Duty Manager
London Luton Airport —Luton
- Weekend availability
- Continuous improvement
- Leadership
- Employee discount
5d
Duty Manager
Padel Vault —Milton Keynes
- £26,500 - £28,000 a year
- Part-time
- Bar
- Management
- Inventory control
- Free parking
- Employee discount
Quick apply
5h
Padel Centre Manager
Padel4all Ltd —Bedford
- £32,000 - £38,000 a year
- Weekend availability
- Customer service
- In-person
- Training & development
Quick apply
1d
Member Experience Manager
Fitness First —Bedford
- £28,685 a year
- Planograms
- Team management
- Training & development
- Employee discount
- Gym membership
Quick apply
6d
General Manager
The Wheatsheaf —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Cooking
- Hotel
Quick apply
Guest Relations - Priority Complaints Advisor
Whitbread —Houghton Regis
- £29,826 a year
- Full-time
- Restaurant
- Communication skills
Quick apply
4d
Sales and Events Manager
The Bedford Swan Hotel —Bedford
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Business development
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Finance Assistant – Accounts Receivable Concessions
London Luton Airport —Luton
- Full-time
- Microsoft Word
- Microsoft Excel
- Presentation skills
Conference & Events Hospitality Assistant- Kents Hill Park
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Guest services
- Employee assistance programme
- Employee discount
4d
Restaurant and Hotel Operations Manager
Villare Hitchin Hotel —Hitchin
- Up to £12.71 an hour
- Temporary
- Hotel
- Supervising experience
- Restaurant
- Free parking
- Flexitime
Quick apply
Duty Manager - Leisure Centre
Tove Trading Limited —Milton Keynes
- £28,358 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
Bar & Clubhouse Manager
Stocks Golf Club —Tring
- £28,000 - £33,000 a year
- Weekend availability
- Bar
- Inventory control
- Customer service
- Employee discount
Quick apply
11d
Night Auditor
Mercure Hotel Northampton —Northampton
- £22,400 a year
- Part-time
- Hotel
- Supervising experience
- Front desk
- Free parking
- Employee discount
Quick apply
5d
Duty Manager
Virgin Active —Northampton
- Communication skills
- Annual leave
- Employee discount
Service Quality Executive
London Luton Airport —Luton
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
5d
Luxury Events Fundraising & Sales Manager
Globexpert Ltd. —Towcester
- From £20,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
- Work from home
Quick apply
Assistant General Manager
Inspired Villages —Luton
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Receptionist
Inspired Villages —Bedford
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount

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Guest Service Manager

Mercure Bedford Centre Hotel
Bedford

Quick apply

Job details

Full-time
£31,500 a year
7 days ago

Benefits

Free parking
Employee assistance programme
Employee discount
Transport links
On-site parking

Qualifications

Guest check-in and check-out
Hotel and accommodations experience
Shift management
Complaint handling
Hotel housekeeping department experience
Organisational skills
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Job Ref: INT25798

Branch: Mercure Bedford Centre Hotel

Location: Mercure Bedford Centre Hotel, Bedford

Salary/Benefits: £31,500 per annum

Contract type: Permanent

Hours: Full Time

Shift pattern: Varied as per business requirements

Hours per week: 40 hours per week

Posted date: 14/08/2026

Closing date: 14/09/2026

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Staff meals on duty
Free staff parking

A day in the life of…

As a Duty Manager you’ll be responsible for managing our teams and ensuring that guests receive exceptional service throughout their stay. Key responsibilities include overseeing shift operations, handling guest complaints, and ensuring the cleanliness and maintenance of guest rooms and common areas. You will play a key part in developing and implementing guest service policies and procedures. In addition, you will be responsible for maintaining positive relationships with guests and ensuring that the hotel's reputation for excellent customer service is upheld.

What do we need from you?

You’ll have prior experience and good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service, Food and Beverage and Housekeeping.
You should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner.
Strong leadership and organisational skills to effectively motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure that the hotel operates smoothly and efficiently.
We’re looking for you to have a good understanding of hotel software and systems.
Five years experience in a hotel setting required.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

The Mercure Bedford Centre is ideally situated in the heart of the busy market town of Bedford and is ideal for business and leisure guests. Thanks to our prime location, we have great transport links which make getting around by rail or car a breeze. On-site parking is available, and you're within walking distance of Bedford Railway Station. On the bank of the River Great Ouse, our restaurant and bar offers beautiful panoramic views over the river and surrounding area.

We're close to the M1 and just a mile off the A6, so you'll have easy access to local attractions like the Higgins Museum, Silverstone Circuit race track, John Bunyan Museum, Bedford Park and Woburn Safari Park. We have seven air-conditioned meeting rooms fully equipped with modern technology. They're perfect for business conferences or celebratory occasions, accommodating up to 450 guests.

Our hotel is conveniently located to London Luton Airport, London Stansted Airport and London Heathrow Airport for international and domestic guests travelling by plane. Milton Keynes, Cambridge and Central London are all within reach too.

Quick apply

Refine Your Search

guest service manager jobs in westoning, bdf

Guest Service Manager

Property Operations Supervisor – Serviced Apartments

Guest Experience Duty Manager

Duty Manager

Padel Centre Manager

Member Experience Manager

General Manager

Guest Relations - Priority Complaints Advisor

Sales and Events Manager

Finance Assistant – Accounts Receivable Concessions

Conference & Events Hospitality Assistant- Kents Hill Park

Restaurant and Hotel Operations Manager

Duty Manager - Leisure Centre

Bar & Clubhouse Manager

Night Auditor

Duty Manager

Service Quality Executive

Luxury Events Fundraising & Sales Manager

Assistant General Manager

Receptionist

I want to receive the latest job alerts for guest service manager in westoning, bdf

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