Technical support specialist Work, Jobs in Woburn, Bdf (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
14d
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Work from home
14d
Back End Specialist Launch Team
Ball Corporation —Milton Keynes
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply
Technical Support Engineer
ACS Hireonline —Northampton
- Up to £40,000 a year
- Remote
- Customer service
- Maintenance
- Continuous improvement
7d
Microsoft 365 Technical Specialist
Intercity Technology —Shefford
- Microsoft Office
- Travel
- Scripting
- Employee assistance programme
Quality bids and proposals coordinator
Lockheed Martin Corporation —Ampthill
- £55,000 - £60,000 a year
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
16h
Information Security Analyst
Bromford Flagship Livewest —Northampton
- £38,700 - £40,000 a year
- Azure
- English
- Continuous improvement
6d
Lecturer: Games Design and Development (Higher Education)
Milton Keynes College —Milton Keynes
- Up to £41,000 a year
- Full-time
- Classroom experience
- Annual leave
- Employee assistance programme
Senior Procurement Specialist - Engineering
Lockheed Martin Corporation —Ampthill
- £46,500 - £57,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- Oracle
- SQL
- JavaScript
Maximo Developer
Affinity Water —Hatfield
- Up to £70,000 a year
- Hybrid work
- Oracle
- Java
- SQL
- Annual leave
- Employee discount
Senior Business Analyst
Personal Group —Milton Keynes
- £65,000 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
1st Line IT Support Technician
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Free parking
Quick apply
2d
Course Team Leader: Computing
Milton Keynes College —Milton Keynes
- Up to £44,000 a year
- Full-time
- SQL
- JavaScript
- Software development
- Annual leave
- Employee assistance programme
Facilities Manager (Wrest Park)
English Heritage —Flitwick
- From £44,284 a year
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
7d
Clerk of Works
Amplius —Milton Keynes
- £47,656 a year
- Full-time
- Hybrid work
- Travel
- Construction experience
- Communication skills
Aggregator Data Analyst
Dominos —Milton Keynes
- Full-time
- Hybrid work
- SQL
- Python
Infrastructure & Resilience Manager
MBDA —Stevenage
- £65,500 a year
- Hybrid work
- Communication skills
- Free parking
Network DevOps Engineer
MBDA —Stevenage
- Up to £55,000 a year
- Overtime
- Hybrid work
- DevOps
- No experience needed
- Computer networking
- Free parking
10d

I want to receive the latest job alerts for technical support specialist in woburn, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Specialist

GN Group -
Bicester

Apply Now

Job details

Full-time
14 days ago

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in woburn, bdf

Technical Support Specialist

ICT Security Analyst

Back End Specialist Launch Team

Technical Support Engineer

Microsoft 365 Technical Specialist

Quality bids and proposals coordinator

Information Security Analyst

Lecturer: Games Design and Development (Higher Education)

Senior Procurement Specialist - Engineering

Digital & IT Technical Specialist

Maximo Developer

Senior Business Analyst

1st Line IT Support Technician

Course Team Leader: Computing

Facilities Manager (Wrest Park)

IT Support Analyst 2nd Line

Clerk of Works

Aggregator Data Analyst

Infrastructure & Resilience Manager

Network DevOps Engineer

I want to receive the latest job alerts for technical support specialist in woburn, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected