Order manager Work, Jobs in Wormleighton, War (with Salaries)

Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Support Controller
Network Rail —Rugby
- £66,113 a year
- Weekend availability
- Annual leave
- Employee discount
5d
DLM | Site Manager | Crick
XPO Logistics —Crick
- £68,000 - £70,000 a year
- Computer literacy
- Continuous improvement
- Team management
- Employee discount
Quick apply
Delivery Driver
MyLife Bathrooms —Southam
- £13.00 - £13.30 an hour
- Overtime
- Customer service
- Forklift
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Store Manager
Aldi —Leamington Spa
- £52,910 - £69,000 a year
- Retail management
- Time management
Operations Manager
TVS Supply Chain Solutions —Banbury
- Holidays
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Product Design Manager
Omlet Ltd —Banbury
- £52,000 - £57,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
Technical Account Manager
RM Design & Engineering Ltd —Southam
- £40,040 - £50,024 a year
- Full-time
- Sales
- Salesforce
- In-person
- Free parking
Quick apply
2d
Hub Operations Manager
DPD Group UK —Hinckley
- £53,500 a year
- Full-time
- Leadership
- Communication skills
- Time management
Quick apply
11d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
14d
Export Sales Manager
Tool Connection —Southam
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Night Shift Manager
Yusen Logistics (UK) —Northampton
- £40,897.18 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Continuous improvement
- Referral programme
Functional Effectiveness Manager
National Grid —Warwick
- £60,000 - £75,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
5d
Senior PSV Workshop Administrator (Engineering, Compliance & H&S)
Catteralls Coaches —Long Itchington
- £37,000 - £40,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
6d
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
Estates Strategy Manager
Tove Learning Trust —Northampton
- £48,226 - £59,052 a year
- Full-time
- Travel
- Organisational skills
- Contracts
- Free parking
- Store discount
Quick apply
5d
Leisure Assistant
Hellidon Lakes Hotel —Daventry
- From £26,436.80 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
5d
After Market Towbar Sales Manager
AL-KO —Southam
- Full-time
- Business development
- Travel
- In-person
Quick apply
Minibus Driver
Tudor Hall School —Banbury
- £12.71 - £13.50 an hour
- Part-time
- In-person
- School
Quick apply
12d

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Service Support

Fortress Technology (Europe) Ltd
Banbury

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Sage
Customer service call handling
Microsoft Excel
Microsoft Outlook
Travel arrangements
Inbound customer enquiry call handling
Sales
Client enquiry handling
Filing
Complaint handling
Handling customer enquiries
Administrative experience
Purchase order creation
Appointment booking and call handling
Accommodation booking
Organisational skills
Customer interaction
Typing
Phone etiquette
Cross-functional collaboration
Communication skills
Rota coordination

Full job description

Position: Service Support

Reporting to: Service Manager

Direct Reports: 0

Working Hours: Monday to Friday 08:45-16:45

This individual will be providing expansive administrative support to the Service team comprising the office team and the remote Service Engineers.

The position is a multi-disciplined role requiring a wide range of skills or abilities to support activities such as:

· Raising quotations for Service engineer visit, After sales service products and Training

· PO/Order Entry

· Arranging Service Visits (both UK and Overseas incl. booking of flights, hotels, parking, hire cars, transfers, visa’s etc)

· Dealing with urgent customer requests and complaints in a timely fashion

· Comprehensive Service diary management

· Processing and conclusion of service engineer visits

· Escalation of open service issues communicated via service engineer submitted paperwork.

· Other tasks include in-office duties such as logging, Customer Satisfaction stats and general day-to-day services activities.

· A strong ability to work cross-functionally and as part of a team.

The individual must have an eye for detail with a desire to improve processes and efficiencies whilst also having the ability to work independently and prioritise workloads.

· Ensure quotations, PO receipt/Order Entry are carried out in a timely manner with excellent attention to detail.

· Manage and arrange the Service Engineers job timetable, by location and customer demand.

· Review customer demand and schedule engineers based on skills matrix.

· Responsible for UK and overseas Service visits, booking fights, hotels, parking, hire car, transfers etc.

· Manage the Service filing system (to include archiving when necessary)

· Create and assist in raising quotations for service visits, training, and service contracts.

Ensure prompt submission of service engineer paperwork

· Professional and proficient in Telephone handling and handling in-depth or complex queries to locate the right source of direction of call.

· Ability to work cross-functionally to be able to respond to all customer inquiries in a timely manner.

Identify areas of improvements which aid response times to customers

· Adhere to the validation process from contacting customers, raising visits to sending out completed reports, certificates, and all service-related documents.

· Adhere to the Service Call process for all outbound jobs from completion to invoicing.

· Promotion and sale of service products to UK customers

Responsible for ISO service requirements

Please note: Duties will vary and fluctuate depending on the level of work within the team. There is the opportunity to develop and learn new skills, so duties may increase once a good understanding of the business has been achieved.

Personal attributes - the jobholder will need to demonstrate:

· Pro-activity and initiative (including the ability to anticipate and resolve potential problems and challenges).

· confidentiality and integrity

· flexibility and the ability to respond well to change and pressure.

· ability to positively influence and build effective relationships.

· a personable approach with a good telephone and communication skills.

· self-motivation and energy.

· strong planning and organisation skills.

· a meticulous approach and a high level of accuracy, demonstrating strong attention to detail.

· Excellent communication skills.

Specific Skills

· Microsoft Word, Excel.

· Outlook Email or similar system.

· Use of a CRM system.

· Use of Sage, SAP, or similar accounts package – desirable but not essential.

Working Hours & Benefits

· Working Monday to Friday, 8.45am to 4.45pm.

· 25 days annual leave plus bank holidays.

· Company Pension (you 5% / Fortress 3%).

· Eyecare scheme.

· Cycle to work scheme.

· Fortress Hub – giving employees access to discount vouchers for high street stores, entertainment, holidays, and gym memberships.

· Employee Assistance Program, which provides weekly information and webinars, and gives access to confidential, independent, and impartial support for all employees.

· Training – full induction, and ongoing training relevant to job role.

· Opportunities for career development via a development plan.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Banbury OX16 4XS: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

order manager jobs in wormleighton, war

Service Support

Support Controller

DLM | Site Manager | Crick

Delivery Driver

Store Manager

Operations Manager

Product Design Manager

Fleet Delivery Specialist

Technical Account Manager

Hub Operations Manager

Service Desk Manager

Export Sales Manager

Night Shift Manager

Functional Effectiveness Manager

Senior PSV Workshop Administrator (Engineering, Compliance & H&S)

Logistics Coordinator

Estates Strategy Manager

Leisure Assistant

After Market Towbar Sales Manager

Minibus Driver

I want to receive the latest job alerts for order manager in wormleighton, war

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