Guest experience manager Work, Jobs in York, Eng (with Salaries)

General Manager
National Trust —York
- £54,639 a year
- Weekend availability
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
12d
Conference & Events Operations Manager
The Milner —York
- £32,268.60 a year
- Weekend availability
- Hospitality
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Advisor
McArthurGlen UK Ltd —York
- £12.92 an hour
- Overtime
- Hospitality
- English
- IT
Quick apply
10d
Assistant Meetings and Events Manager
Rudding Park Harrogate —Harrogate
- £32,845 a year
- Weekend availability
- Hotel
- Annual leave
- Employee assistance programme
11d
Support Management Trainer
Hickory's Smokehouse —York
- Up to £36,000 a year
- Weekend availability
- Restaurant
- School
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Crew Leader (Duty Manager) - Moxy York
Hotel Co 51 —York
- £32,385 a year
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
GENERAL MANAGER - NEW OPENING
Federal —York
- £40,880 - £43,500 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
4d
Hotel Operations Manager
Middletons Hotel —York
- Full-time
- Hospitality
- Hotel
- Guest services
- Annual leave
- Employee assistance programme
11d
General Manager
Stonegate Group —York
- Up to £55,000 a year
- Full-time
- Bar
- Kitchen experience
- Employee discount
- Referral programme
Quick apply
11d
Event Coordinator
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Assistant Restaurant Manager
The Whippet Inn —York
- £30,000 - £34,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
14d
Duty Manager
Impossible York —York
- £13.00 - £13.20 an hour
- Full-time
- Bilingual
- Hospitality
- Supervising experience
- Employee discount
Quick apply
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Employee stock purchase plan
- Annual leave
7d
F&B OPS Manager
The Milner —York
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Front Office Manager
Radisson Hotel Group —York
- £29,959.93 a year
- Full-time
- Customer service
- Hotel
- Driving
- Employee discount
Quick apply
Actor
The Ghost Bus Tours —York
- From £45 a day
- Part-time
- Hospitality
- Public speaking
- In-person
Quick apply
4d
Hotel - Duty Manager
Premier Inn —York
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Bar Manager
The Grand - York —York
- £37,080 a year
- Full-time
- Bar
- Hotel
- Employee assistance programme
- Employee discount
4d
Night Manager
The Churchill Hotel —York
- £13.45 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
2d
Bar Manager
V & B Bar —York
- £28,000 - £36,000 a year
- Weekend availability
- Hospitality
- Bar
- Organisational skills
- Employee discount
Quick apply

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General Manager

National Trust -
York

Apply Now

Job details

Full-time | Fixed term contract
£54,639 a year
12 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Leadership
Communication skills

Full job description

General Manager – York Area Group Portfolio (Maternity Cover, 12–14 Months FTC)

We’re looking for an inspiring, forward-thinking leader to join our York Area group on a fixed-term maternity cover basis. This is an exciting and unique opportunity to lead a diverse collection of special places: Beningbrough, Nunnington Hall, Treasurer’s House and Goddards .

The York Area plays a vital role in delivering our strategy of People and Nature Thriving, with a focus on driving sustainable growth and ambition and opportuinity to inspire audiences and supporting meaningful engagement with communities. During this maternity cover period, you’ll play a key role in maintaining momentum across the portfolio—building on strong foundations to deliver great visitor experiences, grow income and ensure continuity across a range of established priorities and projects.

This role offers the opportunity to step into a broad General Manager position within a supportive regional structure, with guidance and mentoring from the Assistant Director and a network of experienced General Managers.

Additional Information:

This is a Fixed-Term Maternity cover role (12-14 months) including a structured handover
A strong opportunity to develop at General Manager level within a supportive environment, with mentoring from the Assistant Director and peer General Managers.
Based at Beningbrough with travel across our beautiful portfolio of locations
Some weekend and occasional evening work required
We welcome applications from candidate interested in external secondments, subject to agreement with their current employer

What it's like to work here:Reporting to the Assistant Director of Operations for Yorkshire, you’ll be part of a collaborative leadership community across the North region. You’ll lead a passionate, multi-disciplinary team of staff and volunteers, supported by regional and national specialists.

You’ll join a newly formed property group with clear plans and priorities already in place for 2026-27 with opportunity to own and develop future plans. Your focus will be on leading delivery, maintaining consistency and supporting teams to succeed, ensuring the portfolio continues to perform strongly during this period.

Primarily based at Beningbrough, you’ll travel regularly across the portfolio (approximately 60:40 split). The role includes monthly weekend and occasional evening working.

What you'll be doing:You’ll provide visible leadership across a group of very special places – supporting teams to deliver great experiences for visitors, generate sustainable income and care for our nature and heritage.

Working closely with colleagues, partners and local communities, you’ll help shape and deliver the vision for the York area at our places and beyond, overseeing key projects while ensuring strong operational performance.

Through inclusive and collaborative leadership, you’ll help more people feel welcome, connected and inspired by these places.

Who we're looking forYou’ll bring:

Proven experience leading and motivating teams, with the ability to deliver through others
The ability to quickly build credibility and maintain delivery in an established, high-performing environment
Strong operational capability, including financial and risk management
Experience in visitor-focused, commercial or operational settings (heritage or cultural sector desirable)
Experience supporting delivery of ongoing programmes, projects or complex operations
The ability to build effective partnerships with a range of stakeholders and communities
Strong communication skills and a collaborative, inclusive leadership style

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 30/10/27)

Apply Now

Refine Your Search

guest experience manager jobs in york, eng

General Manager

Conference & Events Operations Manager

Guest Experience Advisor

Assistant Meetings and Events Manager

Support Management Trainer

Crew Leader (Duty Manager) - Moxy York

GENERAL MANAGER - NEW OPENING

Hotel Operations Manager

General Manager

Event Coordinator

Assistant Restaurant Manager

Duty Manager

Guest Relations Manager

F&B OPS Manager

Front Office Manager

Actor

Hotel - Duty Manager

Bar Manager

Night Manager

Bar Manager

I want to receive the latest job alerts for guest experience manager in york, eng

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