Service desk Work, Jobs in Caddington, Bdf (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
11d
Receptionist
LAH Property Marketing —Kings Langley
- £17,485 - £34,970 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Customer Advisor
University of Hertfordshire —Hatfield
- £25,608 - £27,956 a year
- Weekend availability
- English
- University
- Front desk
- Annual leave
- Gym membership
5d
Receptionist
North London Collegiate School —Edgware
- £28,806 - £31,796 a year
- Part-time
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
- Employee discount
Quick apply
14d
Office Administrator
Kearns Residential —Ruislip
- £25,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
Quick apply
1d
Office Administrator
Nairobi Coffee & Tea Co Ltd —Watford
- £28,000 - £31,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- Accounting
- Life insurance
Quick apply
6d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Maintenance
- Analysis skills
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
13d
Adminstration Assistant
CITIGUARD SECURITY —London
- £26,000 a year
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Free parking
Quick apply
L2/L3 Support Engineer| Document Publishing| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Travel
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- English
- SharePoint
- Communication skills
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
Business Support Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
6d
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
5d
Administrator / Front of House
G3 Remarketing Ltd —Bedford
- From £26,306 a year
- Full-time
- Travel
- Data entry
- Organisational skills
Quick apply
4d
Business Support Specialist
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Typing
- Employee assistance programme
- Employee discount
6d
ICT Technical & Infrastructure Manager
St Albans City & District Council —St Albans
- £65,281 - £70,428 a year
- Full-time
- English
- No degree
- Communication skills
- Annual leave
Receptionist / HR & Administration Executive
HALDIRAM HOSPITALITY UK LIMITED (Restaurant) —Southall
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
14d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Customer service
Software deployment
Incident queue management
User account provisioning
Ticket management
User account management
Continuous improvement
Computer hardware
IT support
Ticket management systems
Technical support incident logging
Network support
SharePoint
IP networking
IT incident logging
Application support
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Help desk
Mobile devices

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in caddington, bdf

IT Support Technician

Receptionist

IT Support Technician

Customer Advisor

Receptionist

Office Administrator

Office Administrator

IT Intern (Part-time)

1st Line Service Desk Engineer

Adminstration Assistant

L2/L3 Support Engineer| Document Publishing| Stevenage, UK

Infrastructure Support Engineer

IT First Line Support Assistant

Business Support Officer

IT Support Apprentice

Administrator / Front of House

Business Support Specialist

ICT Technical & Infrastructure Manager

Receptionist / HR & Administration Executive

Technical Support Engineer

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