Customer support & client services Work, Jobs in Daventry, Nth (with Salaries)

Customer Experience Specialist (Automotive)
Percepta —Daventry
- £26,691 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
4h
Sales Executive/Appointment Setter
TFA The Fuel Agency —Milton Keynes
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
Sales Office Administrator
B.A. Steels Limited —Alveston
- £23,500 - £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Sick pay
Quick apply
13d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
11d
Telephone Collections Agent
Rundle & Co Limited —Market Harborough
- £25,115.45 a year
- Full-time
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
4d
Sales Administrator
Winkworth - Leamington Spa —Leamington Spa
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
9d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Sales Administrator
Nicab Ltd —Silverstone
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Reservations & Meeting Room Coordinator
Portico Corporate Reception Management —Milton Keynes
- £14,173 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Life insurance
Quick apply
3d
Account Co-Ordinator
Atlas Workplace Services —Coventry
- £29,500 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
CCTV Operator/Customer services
Mitie —Northampton
- £31,994.19 a year
- Overtime
- Customer service
- Computer literacy
- No experience needed
Internal Sales Executive
Clean Air Group —Daventry
- £29,000 - £31,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
18h
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Scheduling Administrator
Securitas UK —Milton Keynes
- £28,000 a year
- Full-time
- Microsoft Outlook
- IT
- Time management
- Employee discount
Quick apply
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
11d
Cleaning Operations Supervisor
Visibly Clear Services Ltd —Daventry
- From £27,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Flexible schedule
Quick apply
3d
Scheduling Manager
Securitas UK —Milton Keynes
- £35,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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customer support & client services jobs near daventry, nth

Customer Experience Specialist (Automotive)

Percepta -
Daventry

Quick apply

Job details

Full-time
£26,691 - £30,000 a year
4 hours ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Customer Experience Specialist (Automotive)
GB-ENG-Daventry

Description

Drive your career forward as a Customer Experience Specialist at Percepta! Our teams are the engines behind every experience. Trained, empowered, and inspired to think beyond the expected, they turn everyday interactions into memorable moments that move brands forward. If you're inspired by great customer experiences and want to grow in a people-first culture, you're exactly where you need to be. Join Percepta and build a career where your work matters, and your growth is a priority.

Start Date: Monday 21st September 2026

Location: Daventry, Northamptonshire, NN11 8NT

Salary Range: £26,691 - £30,000 (On-target earnings inclusive of Performance Bonus)

Work Arrangement: Hybrid (2 days onsite / 3 days at home)

Hours: 40 hours (per week)

Shifts: Weekly rotating pattern within Monday – Friday (8:00 AM – 6:00 PM) and approximately one in 5 Saturdays (8:30 AM –5:00 PM)

On-site paid Training and IT equipment provided.

Please note: No annual leave will be permitted during the training and onboarding period.

Training & Onboarding: Candidates must be available to attend all training and onboarding sessions from Monday, 21 September to Friday 7th November 2026.

What You’ll Be Doing:

We’re looking for a Customer Experience Specialist to support customers of a globally recognised automotive brand. You’ll be the trusted point of contact, listening, problem-solving, and building genuine customer loyalty through every interaction. You’ll handle inbound/outbound calls, emails, and chats, acting as the Single Point of Contact for enquiries, product and technical questions, and after-sales support. A high standard of written communication is required.

During a Typical Day, You’ll:

Deliver outstanding customer experiences with ownership and empathy
Provide product and service support with confidence
Guide conversations professionally using active listening
Work with Sales, Technical, Warranty, Dealers & other teams to fully resolve issues
Manage calls, emails & chats with strong follow-up
Use CRM, knowledge base, and all available tools to resolve customer concerns
Use customer satisfaction tools when needed (e.g., financial assistance, service plans

What You Bring to the Role:

Customer Service or Contact Centre background
Interest in the automotive industry is a plus
Excellent written and verbal communication
Strong attention to detail & grammar
Confident, professional, calm under pressure
Skilled at listening, resolving conflict & influencing others
Comfortable using multiple systems/screens and MS Office
Professional conduct with all customers & stakeholders

What You Can Expect:

22 days annual leave (increases each year for the first 5 years) + bank holidays
Life Assurance at 4× salary
Contributory pension scheme
Private Medical Insurance
Travel insurance for you and your family (scheme rules apply)
Discounted dental cover
Discounts on new vehicles
Employee Assistance Program (EAP)
Paid onsite training + all IT equipment provided
Supportive, hybrid working environment
Award-winning Employee Rewards & Recognition Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialised in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organisation, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

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Refine Your Search

customer support & client services jobs in daventry, nth

Customer Experience Specialist (Automotive)

Sales Executive/Appointment Setter

Sales Office Administrator

Customer Complaints Advisor

Telephone Collections Agent

Sales Administrator

Customer Service Specialist

Sales Administrator

Reservations & Meeting Room Coordinator

Account Co-Ordinator

CCTV Operator/Customer services

Internal Sales Executive

Client Success and Bookings Manager

Helpdesk Agent (Full Time Office Working inc weekends)

Account Support Coordinator

Scheduling Administrator

Client Services Coordinator - Temporary

Cleaning Operations Supervisor

Scheduling Manager

Call Handler

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