Database Work, Jobs in Helmshore, Lan (with Salaries)

Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
Customer Service Advisor
Principal Hygiene Ltd —Preston
- From £25,350 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
13d
Sample Receipt Technician
ifp-labs West Yorkshire Ltd —Halifax
- £8.71 - £12.71 an hour
- Overtime
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
Quick apply
10d
Property Manager
Keenans Estate Agents Limited —Burnley
- £24,420 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Databases
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Database Specialist
Sustainable Energy First —Fulwood
- £25,353 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
11d
Studio Operations Manager
WM Design Studio LTD. —Warrington
- £30,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Databases
Quick apply
13d
Data Analyst
Evontrex —Manchester
- £30,000 - £32,000 a year
- Full-time
- In-person
- SDLC
- Free parking
- Store discount
Quick apply
10d
Conflicts Database Administrator
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Data entry
- Employee discount
- Flexible schedule
Call Centre Agent - Telecoms Appointment Setter
Cleartech Communications Ltd —Bolton
- From £24,000 a year
- 8 hour shift
- CRM software
- In-person
- Free parking
- Annual leave
Quick apply
13d
Video Manager
Solotech Inc. —Rochdale
- Full-time
- Microsoft Word
- Databases
- Team management
- Employee assistance programme
Operations Controller
CMAC Group UK Ltd —Accrington
- £30,000 a year
- 12 hour shift
- Hotel
- Analysis skills
- Computer skills
- Free parking
- Life insurance
Quick apply
SEND support co-ordinator
Reach Family Project —Bolton
- £13.85 an hour
- Part-time
- Computer literacy
- Databases
- Travel
Quick apply
13d
Sample Receipt Senior Technician
ifp-labs UK West Yorkshire Ltd —Halifax
- £8.88 - £12.96 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
10d
Data & Compliance Officer
Futureworks —Salford
- £29,200 - £32,445 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
Email Marketing & CRM Executive
INNEG —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
Warehouse Line Technician
Perspex International —Blackburn
- £40,000 - £42,000 a year
- 12 hour shift
- Forklift
- Programmable logic controllers
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Data and Intelligence Officer
City of Bradford Metropolitan District Council —Bradford
- £31,022 - £33,699 a year
- Call to connect
- Analysis skills
Office Administrator
ROCHDALE BOROUGHWIDE HOUSING —Rochdale
- £25,422 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Event Assistant
Marketing Manchester —Manchester
- £25,977 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Office experience
9d
Product Manager - Networking
Nimans —Manchester
- Up to £35,000 a year
- Hybrid work
- Business development
- Communication skills
- Free parking

I want to receive the latest job alerts for database in helmshore, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Graduate Software Support Engineer

Car Benefit Solutions -
Bury

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
12 days ago

Benefits

Car scheme

Qualifications

Technical troubleshooting
Incident queue management
GCSE
Ticket management
Git
Technical support incident logging
GitHub
Customer support
Application support
Root cause analysis
Communication skills

Full job description

We are looking for a Graduate Software Support Engineer who will be responsible for first-line system support for CBS’s systems and client-facing websites, while developing a strong foundation in how the business operates. It is designed as a technical role for someone with clear interest in progressing into Software Engineering, Database Engineering, Data/BI, QA or related technical disciplines. The role will help manage support tickets, investigate user queries, problem-solving, document system behaviours, and work with Software Services teams to resolve issues effectively, consistently and in timely manner.

Software Services is responsible for the development, maintenance, testing, support and evolution of CBS’s core technology platforms, including bespoke internal applications, client-facing portals, data platforms, business intelligence and supporting services. The department works closely with Operations, Sales, Finance, Security and wider business teams to ensure systems are reliable, secure, well understood and aligned to business priorities.

About Us

At Car Benefit Solutions, we specialise in Employee Car Ownership Schemes and bespoke salary sacrifice solutions. Supported by leading motor manufacturers and powered by our dedicated CBS team, our schemes create genuine value for both employers and employees.

We’re proudly a 3‑star World Class Best Company to Work For, ranked 3rd in the Business Services sector and among the Top 25 employers in the Northwest. As holders of Investors in People Gold and We Invest in Wellbeing, our people and culture are at the heart of everything we do.

Requirements

What You’ll Be Doing

Support, Triage and Internal Customer Service

Provide first-line system support for CBS systems, triaging and responding to support tickets in a clear, professional and timely manner.
Assess, categorise and prioritise support requests, identifying whether issues can be resolved directly or need escalation to Software Engineering, Data/BI, Database, QA or other teams.
Identify and document root cause analysis where possible before escalation to any relevant teams.
Work with internal users to understand issues, ask sensible questions and avoid unnecessary rework or assumptions.
Keep ticket notes, support findings and documentation accurate, clear and useful for other team members.

Systems Knowledge and Documentation

Build practical knowledge of CBS systems, processes and customer journeys through structured support activity, shadowing and documentation.
Document known issues, recurring workarounds, system behaviour and support guidance so knowledge is shared across Software Services.
Contribute to root-cause analysis where recurring support issues are identified, helping the team reduce repeat demand over time.

Technical Development Pathway

Use agreed tools and processes, including support queues, knowledge bases, Azure DevOps/GitHub or equivalent team systems.
Support implementation of small changes or technical investigations where appropriate, under guidance of other team members.
Familiarise with CBS system architecture, database structure, reporting, testing and release processes as part of a structured development plan.
Develop towards a future technical pathway in Software Engineering, Database Engineering, Data/BI, QA or another Software Services discipline, depending on capability, interest and business needs.

Role Boundaries and Team Working

Use clear escalation routes so knowledge is shared across Software Services rather than concentrated in one individual.
Work collaboratively with QA, Software Engineering, Database and BI/Data colleagues to resolve issues safely and consistently.
Ensure any technical fixes or system changes are completed under the relevant development, QA, data and release processes.

Values

Work in line with CBS core values of pride, integrity, accountability, continuous improvement and enjoyment.

What You’ll Bring

Essential

Completion of, or active participation in, a code camp / bootcamp / technical training programme, or equivalent self-directed learning
GCSE or equivalent English and Maths
Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement and enjoyment
Committed to work in accordance with customer centricity values
Clear interest in building a long-term technical career
Good communication skills and confidence asking questions
Strong problem-solving mindset and attention to detail
Ability to follow process, document findings and keep work organised
Customer-focused approach when supporting internal users
Basic understanding of software development concepts
Basic SQL understanding or willingness to learn
Able to work collaboratively with QA, Support, Software Engineering, Database and BI/Data colleagues

Desirable

Awareness of C#, .NET, APIs, JavaScript, TypeScript or web development
Awareness of databases, reporting, Power BI, data analysis or BI concepts
Awareness of testing, QA, defect management or release processes
Awareness of Git, GitHub, Azure DevOps or similar collaboration tools
Experience in customer service, operations, administration or technical support

The Package

£26,000 – £30,000 per annum
35 hours per week, Monday–Friday
Hybrid working, 4 days from home after probation
A supportive environment to thrive and develop

Please note as part of our pre-employment checks, all successful applicants must undergo a basic DBS check prior to starting employment.

Benefits

Quick apply

Refine Your Search

database jobs in helmshore, lan

Graduate Software Support Engineer

Customer Service Advisor

Sample Receipt Technician

Property Manager

Database Specialist

Studio Operations Manager

Data Analyst

Conflicts Database Administrator

Call Centre Agent - Telecoms Appointment Setter

Video Manager

Operations Controller

SEND support co-ordinator

Sample Receipt Senior Technician

Data & Compliance Officer

Email Marketing & CRM Executive

Warehouse Line Technician

Data and Intelligence Officer

Office Administrator

Event Assistant

Product Manager - Networking

I want to receive the latest job alerts for database in helmshore, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected